Do not come here!!! I usually bring mine and my fiancé’s dry cleaning here and am happy with the fast turn around. However, the cleaning is mediocre and they often miss things. The biggest turn off is when they actually lost my sweater that I knew I dropped off(I keep count because I have an unhealthy attachment to my clothes) and were not very helpful in following up or tracking it down. On top of that, the employee I spoke to over the phone when I called to see if they found it, was practically yelling at me and giving me attitude. Very displeased. Hire employees that give good customer service and assure their customers that they will fix the problem.
Harman B.
Classificação do local: 1 Cincinnati, OH
If you love or even like your clothes, stay away from this place. I was a regular at this place, I was not impressed with their work and cutomer service but it was on my way so I used then for 1.5 year. I gave a very expensive dress in very good condition for dry cleaning. I showed a small spot to be removed to the person at the counter. I was given a quote of eight dollars. I went really excited to pick my dress. I was handed a bill of $ 15 and the spot was still their. I told the girl that it is not clean. She tole to call the owner next day. This was a disaster, I have never came across a small business owner who is so rude. She told to come get the dress. I went next event. Guess what? I was given my dress in a TRASHBAG. You got it right, in a trash bag. all wrinkle on purpose and in a worse condition than it was when i gave then on first place. I will never use this place again and advise you to stay away. Feel free to contact me if the store tells you, it is a false review.
Steve A.
Classificação do local: 3 Mason, OH
This place is really hit or miss. One time the pressing/cleaning is great and the next time it looks terrible. Prices are reasonable and same day service is nice. Just needs to be consistent. I shouldn’t have to iron a shirt or pants before wearing them if they just came back from this location.
Jon R.
Classificação do local: 1 Mason, OH
My shirts all still need to be ironed after picking them up. Do not make the mistake I did and not take a look at each shirt. It doesn’t even look like they pressed one of them at all. I recommend going somewhere else.
Steve e.
Classificação do local: 4 Marietta, GA
Prices are good, good service and late night hours, open till 9 most of the week and most importantly they are open on Sunday. Watch for coupons online and early to mid week specials.
Katrina F.
Classificação do local: 2 Mason, OH
The prices are cheap, and most of the staff is well mannered, but I will never return again. I got a silk tunic back from them and when I got home I noticed a spot on the back, when I went back the next day to have it re-cleaned(I planned on paying since who knows, I could have bumped something in the garage or splashed something while it hung in the laundry room that evening?) the woman at the counter was extremely rude. She berated me saying it was my fault, and maybe it was, but her immediate rage and hostility was very off putting. Then I noticed the numerous holes in her own sweater and her generally gaunt and unkempt appearance and decided that this was not a person that I wanted to trust with expensive clothing that cannot be replaced. If you just need an off the rack shirt laundered, this place is probably fine, but if you have clothing that is delicate, I’d steer well clear of that moth eaten woman.