Precision Tune Auto Care

I recently took my vehicle in to get its belts changed out. I’ve owned it for a while and never had any problems with it. I get the belts changed and not even 12 hrs later the car won’t start. I try it the next day and it starts but stalls twice on the way back to the shops location closer to me. I get in and they tell me it’s a bad sensor that needs to be replaced. My real question is this: the sensor worked fine prior to it being serviced, somehow now after its worked on, the sensor went bad? Sounds like it was damaged. How would the sensor work everyday no problems and then immediately after I get it back, it’s broken? It is in an area near the belts. I look up recalls or vehicles affected by this problem and my car is not one of them. The particular sensor that they mention has no reported problems for my particular model and year. So unless I have the 1 faulty sensor out of 8000 vehicles (they tried to show me my car was affected on a web page that has innaccurate and incorrect info, as quoted by Infiniti North America; none of the vehicles listed were my car, maybe other models with same motor but not my car), then there are serious questions as to why my car doesn’t work after being serviced here. If I had not even done the service my car would still be running. They also charge dealerships prices on parts (20% is added for their warranty?). Make up your own mind but it’s not coincidence my car stop working after it was brought here.

I took my car here a couple of months ago for a check engine light it. Was a code for an O2 sensor. They told me the sensors were good and I had a cracked exhaust manifold, $ 500 later my light was gone.
But after driving about 10 miles it was back same code. Now it’s the mass sir flow sensor. $ 500 later the light is gone, for another 10 miles.
I eventually took somewhere else and replaced the O2 sensor and its been fine ever since.
I totally will not recommend them for anything more than an oil change.

Went to precision tune auto for the first time today and they were able to get me in and out, without an appointment very quickly. Very friendly staff and reasonable prices

I’m only giving this place one star because they were quick with my sevice needs. However, I would NEVER recommend this place to anyone. The gentleman at the front desk was very condensending towards me and other customers.

Took my 2011 scion Tc here for a quick oil change cus toyota was backed up quite a bit. Took them two hours to do the change and then tried making me stupid by saying how expensive premium oil is for the car (ah duh I think i know what my car takes) charged me $ 120 for an oil change! !! Toyota only costs 60 bucks and mich better service! This place is sh*t now

I brought my car in for an oil change and asked them to check for other issues that might need work. I described how my car felt different and like it needed something done, but I wasn’t sure what exactly. The man at the counter was extremely rude and acted like I was an idiot for not knowing what was causing the changes in performance. He proceeded to look up the manufacturer’s list of absolutely everything that might need work for the age of the make and model and exasperatedly told me the estimate on that would be thousands of dollars. Wtf? I wanted to just leave in protest to the terrible service, but unfortunately had to get the oil change done.

Horrible horrible place! This is the first time using Precision for an oil change, I usually do Jiffy Lube or similar (much quicker). Anyway, it was convenient so I took my car to them. Now it is time for another oil change and guess what. my gasket is stripped. so they can’t drain the oil. Upon contacting Precision, they were somewhat friendly on the phone, we were told to bring it in and they would get it off not a problem. So we bring it in, and they could not get it off (though they didn’t try for very long) and they were rude. Basically it ended with them saying «well someone else must of messed with it, it is on to tight». Are you kidding me. it was you!!! They were the last place to do the oil change, I have records proving so. Also I drive a newer are. Anyway they became very unprofessional and defensive (obviously knowing they are in the wrong). In other words, not only did they screw up my car, they were jerks!
From there I took my car to another shop that had the appropriate tool, however they showed me that the last person who attempted to get the gasket off had twisted so hard they bent the tank itself. Upon contacting Precision, I was talked down to and hung up on.
BEWARE!

awful awful! I had an appointment at 9am. I got the vehicle in there, and left it. I came back 2 hours later, and they hadn’t even LOOKED at it! What does an appointment mean to you?
I wasnt the only customer in there that morning that was upset with the service. I saw them miss quote someone, and treat another lady terribly. I will never use this company again!
I have used the Precision Tune in Everett, and had a great experience with them, but due to the poor customer service at this location I won’t go back to either place.

Always have been pleased with their service! They have been quick, reliable and friendly. They have a restroom readily available (clean too!), coffee and tea available while you wait. The seating area is small, but for waiting only 20 minutes, it works out fine! They also offer a «punch» card. For every four oil changes, you get the fifth oil change FREE! As for myself, since I use 5W20 oil (instead of the regular 5W30), my next oil change will be $ 25 off. Still a wonderful deal and I am glad I found this place!