Nail U S A

Always a good experience when I come here. Great pedicures. Almost always available for walk-​ins.

They are extremely rude! I went to leana for my eye brows regularly because I like the way she did them so that’s the only reason why I could try to ignore the rudeness of the employees. However, I will never go back again. One of the employee’ Leana damn there cursed me out in both Chinese & English, wagging her finger up and down all because I said «I like your previous work that you did in the past but I’m not so happy this time «. I said it respectfully. And by the way they changed their name but the changed name salon is still the same owners.

Do NOT go here! It started off OK… The employees seemed a bit rude at first but started my pedi and all was ok until she painted my toes, the polish seemed old as it was very thick and gooey and didn’t go on smoothly and she kept adding thinner to the bottle and shaking it up. I told her I was unsure about it and she said once it dried it would be fine, they were busy and getting ready to close so I just let it go. But once they were dry and I got home to see them in the light they looked horrible. I never complain but I spent more than I do at the normal place I go and they looked so bad. So I went back the next morning and nicely explained to the owner the issue and asked if they could repaint them. She was extremely rude to me and told me that it was my fault and I didn’t let them dry. That their colors are all brand new and she would only do it this one time. She continued to yell the entire time they were being repainted and slamming things around and giving me dirty looks. Then told me next time I would have to pay for a repaint… sorry lady there will be NO next time, this was my first and last time I will spend my money here. Do yourself a favor and go with Pretty Nails by Rite Aid/​Lucky .services are better and cheaper and the people actually know how to treat their customers! If I could give no stars I would. Pretty nails was too busy to fit me in, only reason I went here and that was a big mistake! Nails still don’t look great after repaint but I couldn’t sit there uncomfortable for any longer with this awful woman who runs this place yelling the entire time. Never been treated so rudely anywhere before. FYI This place is now called Vina Nails

This nail salon’s current name is Vina Nail Spa, I informed Unilocal but I guess they haven’t caught up with the changes yet. I had visited for a spa pedi in the past, which was adequate, so I was happy to return after years away to see they had remodeled and made the inside far more chic and lady friendly. Overall unfortunately the experience was hit and miss. My friend made us two mani/​pedi appointments for a Saturday afternoon, and we arrived on time to a half empty salon, and still had to wait about 10 minutes. We were barely acknowledged when we walked in, then finally told to sit in two spa chairs. I sat for at least 15 minutes while my friend’s pedi was started and I just waited — no information given, no concern that they were now running 30 minutes behind. Very frustrating.
The girl who did my mani and pedi did an OK job — overall it felt rushed, and I don’t know if that was just her style or she was trying to make up for the lost time. Her leg massage technique was also BRUTAL, no finesse at all, it hurt quite a bit. The manicure was better, though her cuticle trimming left me bleeding, which is the ultimate nail salon no-​no for me. And of course I was still asked for a tip.
Their prices are quite good, $ 45 for a mani/​pedi, but if I have to endure a long wait, pain instead of pampering AND blood loss, I won’t be a return customer. I’d rather pay a little more and enjoy this experience that is supposed to be a treat and not something to be white-​knuckling through. Be warned.

This salon does good work. I get my nails and toes done.
They have never cut me or hurt me.
They are honest which I liked, when I have asked their opinions on a color scheme or design they have been honest and instead of just saying «yes, yes it will look good» and doing it they will give suggestions.
They have put on a fake nail and it didn’t turn out perfect so they took it off and started over.
The prices are averaged.

I got my nails done here 2 days ago. The lady that did them was older, and couldn’t see very well. She used glasses and a light to see, and she still managed to cut me FOUR times… FOUR times!!! She then continued to use the scraper and scrape in the cuts over and over again. It was very painful. Now one of the cuts is infected. Definitely not worth $ 30. Never going back!

I should have listened to my gut and gone to another salon. It is conveniently located near my home in Martinez, but the ladies that works here seem to be fresh off the boat. None of them speak or understand English. I have an extremely important week full of photo shoots and I want here to get a fresh gel manicure to look my best. The lady that did my nails made me bleed and just kept apologizing but offered no sort of discount or anything for ruining my nails. I paid $ 30 so somebody could make me bleed and give me ugly scabs and now I have to go get my nails redone and pay more money. Run away from this place. Horrible

I wanted to try something new today and I’m so happy how they came out! Michelle took her time on each nail and made sure the shape was perfect. Loving my nails!

Nice and friendly but sooo slow! Took an hour and a half to get a fill when the shop was dead. Michelle kept stopping to walk away and talk on her cell for 10 mins at a time. It was ridiculous. They have no sense of urgency nor respect for the client’s time! Not going back!

They just did a remodel adding new chairs and they have a variety of upgrades for your nail spa experience introducing a variety of salt/​sugar scrubs, etc.

I waited for 1 hr and 10 minutes for a regular mani before I decided to leave. While I waited two ladies walked in and because they were getting a full set got attended right away. There was 4 ladies working and they were taking soooooo long. Wasted my time. Needless to say I AM NEVER stopping here again!

Awful. Gel manicure took an hour and 45 minutes. My nails are rigid at the tips, she cut into my skin on the sides and cuticle. I’m bleeding and sore. She also cut/​filed before and after applying gel. Why would u do that after?!? I have polish in spots I shouldn’t. Her «massage» hurt and I wanted it to stop… (She had long nails that scratched me, and seemed to be trying to pop my knuckles). To top it off, the color has a blue tint, I think from the UV light. Never coming back.

I have been here a few times. Trying to give this place a chance because it’s close to home, but no more! Every time I come here I usually get a mani, pedi, and eyebrow wax. Each time I have had to sit around and wait 40 min to an hour for each service. This last time I got a pedi then I sat to dry. The owner kept telling me «2 mintues just 2 minutes» an hour later I am still waiting for my mani or eyebrow wax! Meanwhile there are 2 nail techs just sitting around reading a magazine or on their phone! The owner should be honest of the wait time which I kept asking for the «real wait time» because this «2 minute» b/​s was not cutting it. Never coming back here

This place is nothing special. Not many people working at once, so there’s a long wait usually (not because it’s super busy). I’ve called to make an appointment before and arrived on time, only to wait another 15 – 20 minutes. Why even call ahead?! The lady made my finger bleed.
I will not be going back.

I LOVE Nail USA!!!
The pedicures are the best~~ the detail and time that the ladies put into making your feet look beautiful is awesome.
Michelle really knows how to work magic on fingernails and my eyebrows.
The salon is clean and quiet… its a relaxing time whenever I go (and sometimes I’m there for 2 – 3 hours)
If you want the best looking fingers and toes in town go here!!!

Last minute decision to get a pedicure. Came here with a friend and my daughter. At first the lady (who seemed like the owner) was not very friendly when we were asking her pricing. She seemed bothered we were askin let alone that we asked for what it would cost individually since we were paying separately. Lady who did my pedicure was nice but when I come for a pedicure I want a good scrub on my feet that I use hard everyday especially since I workout a lot. and I look forward to the massage but this was more of a rub/touch.price was $ 22. Dont think I’ll be back

I like the owner Michelle and if you are skeptical about a man doing your pedicure, try it… they are the best at massage! Sad they don’t have great reviews, maybe because most people get manicures or nails and can’t type to boast about this place. Hopefully, I have changed your mind :)

This place is pretty much as the rating description describes it — Meh. I’ve experienced better. So true. Although, I LOVE the way this older lady did my toes — she seemed very fake and not in the mood to even be there, which is a big turn-​off coming to these nail shops. I actually like it when they at least TRY to act genuine and engage in conversation with you. Another older lady who did my nails was a real sweetheart, though.
The BIGGEST set back to this place was they took FOREVER… I mean come on nails/​toes for 2 ½ hours? I was expecting maybe 1 ½ hours at the most — but this is the longest by far I have ever spent at a nail shop. I stood waiting at the front for a long time as well just to pay — come on, to pay?! Don’t you guys want my money?! And this is the first time also, going to a salon where they ONLY accept cash tips… big turn off as well. She told me to go to an ATM for tip and I said okay… but never came back. Waiting that long to actually pay left a bad taste in my mouth.

I like this place. I dont know what the bad reviews are about. The guy who did my pedi and mani was extremely nice and thorough. I loved my experience. On the other hand, the lady who did my eyebrows was a little rude, telling me that I should come more often? Lady, you have no idea how busy my life is, and this was my first time there so how is she going to say that to me? RUDE! Minus a star for her attitude.
Otherwise I enjoyed my experience and since I live five minutes away I will be back!

So I wouldn’t normally venture into a nail salon on my own. But I can’t reach my toes anymore due to being 9 months pregnant.
I gave in and before my biweekly Walmart trip I decided to get these tootsie’s trimmed and painted.
I walked in and was looked at for a second then asked what I wanted. «Just a quick pedicure trim and color».
Ignored for a moment, then asked to sit down and wait.
I asked if I could use the bathroom. No answer? I asked again slightly louder. A woman getting her nails done turned around and told me yes. (Another customer)
When I came out of the bathroom a new employee had me sit in a pedicure chair.
I picked #85. A dark red tone and in about 10 minutes I was trimmed up and freshly painted.
I really liked how she went back and made sure that all of the «holidays”** were covered up for a more even top coat.
She also opened new tools from what looked like medical packaging. Something I didn’t see the last nail person I went to do.
Then she put my flip flops on for me picked up my purse and walked me over to the drying station. There I sat…
I sat, and sat, and sat… When I saw the lady who did my pedicure doing a manicure on someone else I was like am I ever going to leave?
About 40 minutes after walking in I went up to the front counter. No one even looked up at me. Finally a different woman asked what I wanted.
I want to pay? She looked at my feet and said «$ 10». I handed over my card. «Oh, $ 20 minimum for cards or $ 1 charge extra.» That’s fine I said.
I get the slip to sign and there’s no tip option. I never have cash on me. So I whispered to her that I don’t have any cash. She said no problem I was just a walk in and it was my first time.
I felt really bad because I find tipping very important. But what am I supposed to do?
Even though I’m really not understanding the strange customer service skills that nail technicians use. Is it a cultural thing? Is it just they have given up on being personable because customers aren’t nice? I don’t know.
My nails were cut perfect and my polish looks great. And $ 10 wasn’t that bad at all.
I’ll remember to bring cash next time.
**Holiday, in regards to paint means you can still see spots of the underlying color after a new color has been put over the top.**