Kaiser Permanente Optical Center

I give five stars for my doctor, Ekaterina Malinovsky. She is a great listener,
is very open to suggestions, quickly answers my emails and is very professional!
I have absolutely loved working with her, and I am a nurse!
The lab people are great, as are Xray. My only complaint is pharmacy; I know
it gets vey busy, and probably difficult for the Pharmacy Techs and most are quite
good. I just do not appreciate having to go through the pharmacy line twice if my
medicine is not ready the first time, and this only occurs with one or two of them. A Tech informs you that you wait until your name comes up on the screen, and they tell you either to go straight to the or wait until your name is called
The last time I picked up meds, after I had waited in line, then15 minutes following my name on the screen, I advanced toward the counter. A Tech asked me to wait for my name or get back in line, like he was Hitler. I got back in the long line and nearly missed my flight that afternoon! Well bully for him, he was able to order me around-​knows nothing about customer service

As much as I wanted to like the Martinez Optical Center it did not turn out well. Not only did they charge for a contact fitting with a woman who was unhelpful and rude but she forgot to give me a left contact and it ended up taking multiple calls and weeks of waiting to actually get my trial contacts. Definitely not worth the money.

The optometrists are great and deserve 5 stars but the service I received from their eye care specialist, Maureen Dickinson, was terrible.
First off she made me wait 15 minutes before seeing me for my appointment because she was flirting about how well she can play golf with a fellow employee and the worst part was that it was right in front of me! Talk about unprofessional.
Then I told her I cannot afford the one day contacts but she gave them to me to try anyway. There’s no point in trying them if I cannot afford them and I would have benefitted more from trying a different brand of contacts in my price range, but not like she cared.
Lastly she special ordered contacts for me and promised to call when they arrived in about a week. She never called and I had to call 2 weeks later to get them.
So I do not recommend getting a contact fitting at Kaiser because of Maureen and because it’s very expensive ($ 99-​$ 130). Not worth it.

I have been suffering from a lot of migraines and headaches over the past couple months. In an attempt to figure out what is causing them, I made an optometry appointment at Kaiser. Well, it turns out I have an astigmatism in my left eye and although it isn’t necessarily the cause of my headaches, the doctor said that it certainly isn’t helping.
I immediately took my prescription and walked across the hall to the optical center to pick out my new specs. The staff were warm and incredibly helpful. The woman helping me was patient and gave me her honest opinion about the frames I picked out to try on. I knew she was being genuine because she did not try to convince me to get the most expensive pair. I was in and out quickly and my lenses were ready just a few days later. I felt very well cared for by the woman who helped me place my order and also the man who helped me when I came back to pick them up. All adjustments are free and you can drop in anytime. I really like my new glasses. I especially like being able to see!
There is a deal right now that if you buy a pair of frames with prescription lenses, you can get a second pair at 40% off. The deal is good for 30 days after your first purchase. I am seriously considering a pair of prescription sunglasses.
They also have decent hours: Monday, Tuesday, Thursday, and Friday from 8:45 a.m. — 5:45 p.m. Wednesday from 8:45 a.m. — 7:00 p.m. and Saturday from 8:30 a.m. — 12:30 p.m.