Bright Now! Dental

Worst place ever. The support staff and hygienists are kind and helpful, but I question the work ethics of the dentist — one in particular — who insists that I get surgery I can’t afford right now before he will approve a basic teeth cleaning. After I saw the specialist he referred me to and he still won’t allow me to get my teeth cleaned. (I followed a great hygienist to this practice.) So I will be looking for a private dentist and hope to find a hygienist as great as the one I had. I should have followed the comments on Unilocal before making the appointment.

I went to the Mtz office and was given a quote for my work. I was paying on it and even got care credit to help me. When my insurance was billed they charged the insurance a higher rate than they quoted me. When insurance paid it was more than I owed and they kept the difference. I asked for this to be used to pay off the care credit and they said I owed them. How is it that they can bill the insurance company for more than they quote me. They also billed my insurance company for a bridge that I never got. Doesn’t make since that they can get away with this!

Sadly, I tried bright now after having a poor experience at pleasant hill smiles. By some miracle, these guys were even worse.
They too refused to do the free cleaning I get annually through my insurance. Then they fraudulently charged my insurance for a fluoride treatment that I never had done.
I’ve filed a claim against them but doubt that will have much of an impact.
These guys are horrible crooks. Do not go here.

A year ago I felt hopeless in my search for a dentist who would be patient and compassionate with me. My dental problems were major and prevented me from smiling as often as I would have liked. I needed a dentist who would save my smile versus opting for extractions. So grateful to Dr. Jebrin for his patience and professional expertise… it is because of him I can smile again :)

HORRIBLE! I paid my ortho treatment off, 24 monthly payments. A YEAR after my last payment I get collection notices that I owe them money! JUST SIMPLY TERRIBLE. LUCY cannot help me, she says I need to talk to some Nicole because they already sent me to a collection agency. just be careful, you might pay off all the treatment and get a surprise collection notice a year later.

T his place is only slightly better than Western Dental. I always leave wondering if they. Did Right by my girls.

Cracked a tooth, emergency! They took me in at noon, didn’t realize that’s when they open. Wierd. When I left… it was dark outside. $ up front or they won’t see you. How about a cover charge too! Took x rays that turned out unnecessary, whole jaw X-​rays that my insurance covers only once in a three year period. More $. It’s all about the Benjamin’s. Went for follow up since I paid for it and greeted with scorned looks and distain. I just flat out asked them if they weren’t happy to see me because I created a scene during the first appointment. I got up with my little bib and my mouth stuffed with gauze, threw them on the front counter and demanded my $ back because I had been there hours and all that was done were xrays in thus little phone booth sized room. Most dentist take x rays right there in your ‘chair’. Must be cheaper. Anyway… during my tirade I freely and frequently used the ‘F’ bomb, it adds to the drama. You figure it out.

I give this place 0 stars. My dad has been trying to get new upper dentures since the end of September! The had him come back several times for impressions as they couldn’t get it right and then they forgot to order the uppers! Not only that the dentist is completely rude and unprofessional! I can’t believe these guys are still in business!

I have been to this office off and on over the years, every time I have gone in, they have been friendly and helpful. It seems when ever I have gone in it was for an emergency visit, in lots of pain. They have always got me in right away and not charged me for same-​day/​ER visit. Yes they push you to complete all they say you need done, but are very understanding when it comes to financials and are willing to do just the necessary items to get you out of pain. I would recommend them to anyone. I just had a tooth pulled a couple weeks ago and I got «dry socket», and if you have ever had this you would know it is very painful. They saw me immediately, repacked it and sent me on my way, they are keeping up with me for follow up to make sure the issue is resolved. I really enjoy going to this dentist office and will continue. I saw Dr. Thampy this time, but in the past it was Dr. Jabrin, he is also good at what he does.

My son had his ortho consultation today. What I thought was going to be a simple explanation of the plan of attack, became a rude experience. My husband brought our other son (4 years old) to the appointment as well. After the orthodontist explained that they would have to put on the braces, then remove the two front teeth in the middle of the ortho treatment, this rude orthodontist told my husband, «you shouldn’t of brought your other son with you on this appointment.» Then she proceeded to tell him that they would start today with the procedure. My husband said «whoa…this is just a consultation appointment to my understanding.» We would have to set up a separate appointment if we wanted to proceed. She didn’t say anything and just had some girl in the front desk work up the numbers.
This is not my bad incident with this place. Beware of Bright Now Dental in Martinez. Shop around and you’ll find better, more customer friendly places.

The dentist was rude, not only to me but to his hygienist, he dropped something on the floor and snapped at her to «pick that up and get rid of it!» He never introduced himself to me, or asked how I was, but most importantly he licked his thumb as he went through my chart and DID NOT WASH HIS HANDS BEFORE HE GLOVED UP FOR MY EXAM. I was literally struck dumb. He found all kinds of things that needed to be done, and was gruff and seemed angry at me. I got out of the chair and left.

This dental office is terrific. Both my husband and I were without a dentist and within 2 weeks of each other needed immediate dental work done. Everyone in the office was terrific and kind. They are professional and will work with your finances to help you out. I would highly recommend the office.

I give this place less than one star. The only reason that there is one star is because, in order to continue, you have to choose a star.
Why is this place closed until 12 p.m. Most businesses open up at 9 a.m. during the weekday.
The receptionist are very rude and not helpful at all. I tried setting up a teeth cleaning a week ago, and its taken them over a week to give me a call back. I finally got the appointment. Unsatisfactory. I will most definitely be looking for another dentist really soon…

Nimrods. One side of a desk is DDS and the other is DMD. Incredible as it was, neither side communicated to the other although was a patient to both. It was ONE desk! I requested an appointment for two children, but front desk wouldn’t permit it. Said I had to make two separate appointments on two different days since my kids are from the same family. Seriously, that’s what I was told! I didn’t realize I had to schedule at THEIR convenience. Take your business and insurance elsewhere.