They took care of the repair but in the process damaged the washing machine pan. I was not offered a new pan or that they would install. Actually I was told they would not replace the pan or install it. The machine was too heavy. I have a dolly here that I would have gladly let them use and then they would not have cracked the washer pan. Now I will wait and see how long the replacement of the water filler valve lasts. Needless to say I was not happy with the way I was spoken to when I called about the pan.
Debbie G.
Classificação do local: 1 Morganville, NJ
If you want a repair completed in a reasonable amount of time this is NOT the place to use. I brought them my Margaritaville drink machine to have repaired in June. Four weeks later they still had not even looked at it to give me an estimate. I called every week the first two weeks and then almost every other day the last two weeks because I needed it for the July 4th weekend. They made excuses every time I called. Needless to say they never looked at it and I didn’t have it for the 4th. At this rate they’ll be out of business within the year. Very disappointing.
Andrew B.
Classificação do local: 5 Morganville, NJ
These guys are a breath of fresh air! It is really hard nowadays to find a local family business that applies, not only friendly service, but exceptional high-quality results. I visited numerous appliance stores throughout New Jersey, including the big guys such as Sears, and none of them could fix my Viking appliances. It only took one service call from their technician Alex, and he was was able to get my Viking refrigerator up and running after only an few hours work. The so called«experts» at these other places, either fixed it inadequately, or told me it was impossible to fix and that I should buy a new product from them. Let me tell you, the only experts in this area work at Expert Appliance. So happy they moved right down the road from my house. Will continue to use them for all of my future appliance needs.
Jesse H.
Classificação do local: 5 Morganville, NJ
If your having difficulty finding a reliable appliance technician, your search is over. Most technicians in the area from my experience are only interested in one thing, and that’s maximizing their profits at all costs. These guys are different. Expert Appliance is concerned with satisfying their customers. If a part can be fixed, they will fix it. If a part had to be replaced, they will replace it. In fact, the technician Alex had the part I needed right in his van!(Unheard of). Oh, and the prices are low for the quality of work.