Stella

First, ALL the leasing agents at Stella are TRULY GREAT!!! If you get a tour by any of them, you will enjoy it. They never try to push you like the way a car dealership would. I appreciate how nice and friendly they are to all residents. Bur, it is sad to see how the management at Stella is replaced every 3 months. Looks like they still can’t find a good manager to take care of the building and residents. Unfortunately Chris forced me to take this route… So I must share a few things with you guys. Here is a few things you want to know about how Stella is run:
1)
I’ve been at Stella for almost 2 years and every week the management company puts (on all 500 doors) policy reminders on residents doors! Literally every week… Over and over again. Same policy’s.
2)
The management at Stella will let you move in to an apartment with OLD stand carpet. They will tell you they will replace the OLD carpet soon, and they forget about you once you sign your lease. Then the kindergarten games begin, for example, I asked Chris the current «manager» to send someone for maintenance to clean the old carpet that the old management promised to replace. He said to me «Do you have it in writing?» — NO, I didn’t ask the past manager to give me in writing that he will replace the carpet, and who would even think of doing that? It’s not like I’m buying a 4 million dollar house and need to put EVERYTHING IN WRITING. Then Chris says to me, he will charge me $ 70 to clean the OLD stand carpet. Really? You want to charge me $ 70 to clean the carpet they didn’t replace?! Now think about it, if you would be paying $ 3,000.00 a MONTH (for almost 2 years = $ 72,000.00) and the management wants to charge you $ 70 to clean their old carpet — you would be very upset.
3)
My girlfriend comes over every other day to sleep over. She comes over after work, around 9pm and by then ALL the guest parking is already taken by current residents! So she is forced to park in the compact guest parking near the elevator. Guess what the management told the night-​security people to do? Put a big green sticker on her window that says «TOW AWAY» — and on top of that, we would even call the night-​security people and tell them we are forced to park their. They say, «no problem, we won’t sticker your car» and then the morning after — they striker her 100k Maserati!!!
4)
You want to take a jacuzzi after a long day at work? Hurry to get to the jacuzzi because once it is 10pm sharpe — security people will FORCE YOU OUT! And if you don’t leave, they will call the police.
I am truly shocked at the management at STELLA!
I wish the management would give better customer service to residents that pay thousand and thousands of dollars each month.

The team at Stella is outstanding. They take pride what they do and they treat everyone with respect. The result is a sense of community that is was missing at the other places I’ve lived in LA.

Jeff gave my friend and me the best tour! The property is beautiful with incredible amenities. I’d actually wish for winter if I lived there so I’d be inside enough to experience them all. (Moved from CT) friendly service, pink starburst a to snack on while you tour and the place has underground. Important to have parking for LA living.

So I wait to see this location till my pregnant Fiancé is in town, I have an email correspondence with Angelica from the property who tells us to come see the place at 2:30 and bring my ID (standard).
We make our way there-​not always easy when pregnant and then asks us both for id’s… Angelica then tells us we can’t tour the building without both of us having and ID. Only I can see it. Well that is just inconsiderate and rude and assured me I will never ever move into or recommend this wanna be Miami apartment. Get a more considerate staff Stella.

I have lived at Stella for the last 7 months and have fount it very pleasant. The move in was easy and Rudy is tremendously helpful. The building and apartments are well laid out and the maintainance guys, Ben and Jullien are tremendous. You don’t even have to change your own lightbulb here!

I really enjoy living at this property. It’s convenient, dog-​friendly, has all the amenities, feels secure, and is convenient to many restaurants and supermarkets. The staff is also great. They’ve always been friendly and accommodating to all of my needs and requests. Specifically Rudy, Angelica, Shai and Chris, always go out of their way with a great attitude to meet needs or just to say hello. Rudy was particularly great when I took my tour over a year ago and throughout the leasing and move-​in process. Angelica has also been terrific on a day-​to-​day basis.

Just moved in last month. Couldn’t be happier with the customer service and follow up. Rudy, Christopher and the whole team is always helpful and on point. Building is awesome and the neighbors are great. Thanks

We wanted to share our experience with the staff at Stella. From the time we signed our lease prior to move in date until now. They all have been pro-​active to assure us they truly care about their tenants. Shai was great with the paperwork, he and Chris great with follow up all the way to move in. Jeff is super friendly and helpful. Angelica answered all our questions and she’s great at providing detailed solutions. She even helped make sure our phones were set up at the entry right away. Plus the property is awesome-​clean, well kept up and the team really cares about their tenants. What a great place to live!

From the moment I started to look for an apartment, the team at Stella has been awesome to work with. Over the months I’ve been here the team led by Christopher, with his great supporting cast of Angelica, Shai, Rudi, Jeff, Ben and Julian all make residency here a dream.
The maintenance of the complex is done daily. Work orders are usually done same day or next day, even over the weekend. And, when an outside contractor is needed, the team makes sure things get done, even if you’re not home.
We all hear horror stories about rental apartments and management companies, but the team looking after Stella is not one of those. They’re a Happy Story to talk about. My experience over 5 months has been great and I look forward to that only continuing.

Building is just awesome! People are very friendly from fellow residents to Maintenece staff (Julien rules), to the office staffs (Angelica, Jeff, Shay, Chris, Rubuen) (sorry if I misspelled anyone’s names!).
Amenities are top notch and kept super clean daily by the staff. If you are looking for a wonderfully run building and an awesome place to live you should def consider Stella!
Ps
Lots of guest parking too. Sometimes a rarity in west side properties :-)

We have absolutely loved living at Stella over the past 3 years!!!
The current leasing office/​staff are amazing! Chris, Angelica, Shai, Rudy, Jeff, etc have always been very helpful and accommodating. They take care of business and are true professionals.
One of the best parts about living at Stella are the amenities… Once you live here and enjoy the pool & cabanas, the fire pits, the endless barbecues, the gym, resident lounges, movie room, yoga room, etc you will never want to use any other amenities anywhere else because it can’t even compare! Cleaning staff keep the amenities and common areas very clean, every day.
My favorite thing about our apartment is the large patio and sliding glass doors that let in lots of fresh air and natural light. Over the past 3 years, never had any major maintenance issues, just a few quick wear & tear repairs.
All of our neighbors have been pleasant. Never had any issues with packages missing from our front door, random people parking in our stall, broken security doors, etc that we have dealt with at other «luxury» apartment buildings.
Location is also great with lots of grocery and food options, salons, movie theaters, UPS, Fed Ex, & post office near-​by. What else can you ask for? :)

I’m in complete agreement with all the other highly positive reviews about Stella. The location is perfect — a bike ride away from the beach, and walking distance to lots of great stuff (movie theater, restaurants, grocery stores, a Barnes & Noble). The apartments themselves are really well kept and have a nice, modern feel + big balconies. The amenities are just about as good as it gets compared to every other apartment complex I’ve seen in LA. And to top it off, the staff is super friendly & helpful (big shout out to Jeff!).

My roommate and I have been living at Stella since November and we’re absolutely loving it. Nice amenities, building, residents and management! There is an awesome dog walker and massage therapist on property, and yoga classes throughout the month in the yoga studio. It honestly feels like living in a hotel and makes you not want to leave home sometimes. Any time we need anything taken care of, management is always there to respond happily and quickly. Chris, Angelica, Rudy, Shai & Jeff are the nicest team you will ever meet and they’re just down right awesome people.
I would definitely recommend living at Stella — let’s get the salt water pool and bbq grills going all summer :)

Recently moved into Stella and the experience has been amazing so far! Working with Chris the manager has been a great experience and has made the move in smooth. It’s a beautiful building with amazing amenities. The pool area feels like a 4 or 5 star hotel with the gym perfectly located right next to it. Looking forward to the months to come!

Management should be improved. Park your car in a wrong spot and be prepared to have a note glued to your car. Literally glued and would only come off by taking it to the car wash. Also have been waiting for maintenance for a week to come and fix something in my apartment and until now they haven’t showed up

My client and I just finished our tour with Angelica Valenzuela, and I would have to say «Thumbs UP!» Not only did she show us the entire building, from room to room of beautiful amenities, she was super up-​beat and informative. The experience at Stella was hands down exactly what my client was looking for in a Full Service building. Everything from the 6 charge stations for his Tesla, to the salt water pool & sandy beach, this is definitely the Hot Spot in Marina Del Rey!

Been living here for the past year and things are just great. Building has awesome amenities. The gym is very adequate with a good variety machines and weights. Pool and spa is very good too.
Gated parking, spacious balconies, modern kitchen and bathroom finishes with a great location.
Leasing team is very helpful and friendly as well.

Very nice apt, nice people, best living environment

I recently stayed in the guest suite at Stella and was really happy with the staff. As soon as we arrived, they had everything we needed to make our stay pleasant. The apartment was fully equipped with all the kitchen supplies. My favorite was the bathtub!
The location was wonderful. We were able to walk to the Marina and several restaurants across the way. The grocery store and coffee is within walking distance as well. Parking was easy and convenient!
Can’t wait to go back.

We were some of the first residents who moved into this building when it opened in 2013. The first management company was great (Fairfield) and had an army of cleaning staff and maintenance people keeping the place looking like a 5 star resort. Little did we all know they were just filling up the building as quickly as they could to get the occupancy up around 90% to quickly sell it. Once it sold, Lincoln Property Management took over and the building started to be neglected. The wonderful attentive staff was replaced with a bunch of idiots who could care less about residents. Their only focus is leading. On weekends you cannot speak to anyone in the office as they are doing tours and giving their deceptive sales pitches to make commission. They do not have an assistant to take care of tenants. Calls and emails go unresponsive to. If you can get the attention of a leasing agent and they take your name and number to call you when they are done with their tour, they never follow up. The lack of customer service is appalling!
Like many of the reviews on here have stated Stella is a «seductive» and «sexy» building as you tour it, but for the price it is a rip off. A studio will run you $ 2,400 and up. 3 bedroom apartments start at $ 5,300. This would be fine if the amenities and common areas matched the apartments.
The floors and walls are super thin. The linoleum tiled floors come up at the seams. The kitchens have cheap cabinets with particle board shelves. The dishwashers don’t dry (Leasing office will tell you to run the hot water in your sink for 5 minutes to hear up the water in the dishwasher), the open kitchens have very little storage space. The pantry particle board shelves warp under the weight of your dry goods etc.
You can hear every move your neighbors above you make. The neighborhood is the loudest I have lived in. Lincoln has constant traffic and the building is near a fire station so sirens blare every 30 minutes or so. People drag race up to the 90. The side facing the hotel would appear to be quiet but there are tour busses starting at 5:30 to after midnight that sit there and idle for 30 minutes or more.
The classy residents who moved in at first have been replaced with college students and multiple people living in one unit. Fairfield took great care in ensuring the balconies were presentable and not looking like a 3^rd world country with laundry, bikes, grills etc. See pictures taken all in one day here.
The gym is always a mess. Towels on the floor and no one restacks their weights. Movie theatre a disaster. Always filled with kids. The once beautiful popcorn maker etc destroyed by the residents who don’t care about common areas. Pool and grills… Great if their aren’t huge parties around which there always is. Dog park always has non residents in and there have been several vicious dog attacks.
Security? Laughable! They couldn’t see anything as they are always texting and on their phones. Cameras? Our car was parked under one and someone dropped something heavy on the hood of our car but management said the cameras didn’t pick up anything. Hence all the stolen items in the secured parking lot.
I could go on, but you get the idea. Don’t pay $ 3−6k a month to live in this place…