Uncle Bob’s Self Storage

Do not rent here! I have been a loyal customer for a year now! The way they repay your loyalty is by raising your rent by 10% and there only justification is the can. I’m sorry $ 137.00 for a 10×15 non climate control storage bin is steep. When I called the regional mgr she stated that they do a market Survey and she stated to me the rate for that bin $ 189 a month in this area so I called two local storage bins close to this one. One give me a rate of $ 95 a month and the next gave me a rate of $ 105 a month obviously they just don’t want my business and are taking advantage of the fact that my stuff is stored there and they are banking on me not moving my things. I called there corporate office still waiting 3 weeks later for a call back.
I feel very taken advantage of!!!
Very poor way to conduct business! Tells you the character of people that own Uncle Bobs.

I have received the best customer service from this location. The staff is excellent. The location is manged well and very clean. I have been renting a space for 11 months with no problems. Ron, is a life saver.
He deserves a raise. His level of customer services is 5 gold stars.
I was preparing to have my belongings shipped out by Craters&Freighters located across the street. Craters&Freighters picked up my belongs and held them for 5 days and refused to give me an estimate. I told Ron that I was scared that they where trying to scam me out of money. He told me to get my stuff back and get out of there. He was concerned for my safety. I was able to get the truck loaded up and back across the street. I started unloading it by myself. Ron helped me with a few heavy items. I was grateful because I am pregnant!!! He referred a couple of moving companies to help me ship my belongings back to CA. Ron was my Angel that day. I was so stressed out and in tears. I had a death in the family and my sister is in the hospital with Cancer. I could not have gotten my belongings back without his help.
All I can say is… there are bad people in the world and good people.
Ron is one of the good ones!!!