PetSmart

DO NOT TAKE YOUR DOG TO GET GROOMED HERE!!! Took my three pound Yorkie here to get groomed. (His normal place was booked). Left my dog there without any worries. I get a call about two hours later telling me they had to take my dog to the vet (she said its protocol) because my dog got «knicked» — CONFUSED as to why they didn’t call me FIRST before taking my dog to the vets. I asked the girl how this had happened? She assured me the knick on his NECK wasn’t bad and he wasn’t even bleeding. When I got to the vets I looked under my dogs neck to see he in fact had been bleeding. Not only that– my dog needed to be put under because he needed STITCHES!!! Do not take your dog to Petsmart groomers.

Have always had great service here. Everyone is nice and accomodating.

Horrible place to get your dog groomed. Took my dog here and they did a horrible job grooming her for the price I paid. And they kept her there all day. Ridiculous. Few years down the road I inquired a stray dog that was in need of a hair cut. He is a small terrier and I asked how much it would be to get him groomed the girl quoted me at 60 dollars. That’s an outrageous amount for a small dog. My friends dog was injured here during a groom. They took her to a cheap crappy vet «Community Pet Clinic.» So if your animal gets hurt while groomed don’t think they will take your pet to a good veterinarian and get proper care.

Terrible staff at Grooming Salon. My pet’s rabbies shot is newly updated and good for another 3 years and the old one is not even expired until the end of the month but she refused to take my pet for grooming even after I showed her the new collar tag. She demanded paper record.
This is on top of putting us in the calendar for 7 AM! What a waste of time showing up there early for unnecessary rejection.

My dog Lukka bella was traumatized somehow had been there before and all was ok but this last time she came home it was awful i cant get her to come off bed unless i pick her up she wont eat unless i bring to her

I take both of my dogs in to have their nails ground and over the last 2 months the price has gone up 25% and the work is hit and miss. Time to find someone else.

I have been satisfied with their service and accommodating attitude. All employees at the store seem to genuinely enjoy working with animals.

We took our rescue foster dog here only because at the time my partner worked there. Upon his change of employment we shopped around for other pet care. Upon our interview with other groomers we found out that the Eskimo chow mix dog we were taking to oetsmart for grooming should NEVER have been shaved. They ruined her fur as we learned is grown to actually keep them cool. So now we have spent several hundreds & working with a groomer that knows what’s she is doing to get our foster groomed properly. This place does not do their homework and is not familiar with other breeds. If you want a wash & dry it’s all good. But to call themselves groomers is incorrect title.

So upset. Usually take my girl to Jennie at Petsmart trinity parkway. Just love her!!! I couldn’t get her in so made an appt in Manteca. When I called I told the guy she needs an experienced groomer as my dog is 8 & has arthritis. They said no problem that the groomer they made an appt with is very experienced. When I took my dog in & said she takes tramadol for arthritis pain, they refused to groom her! They said she’s sedated. I told them she’s been taking it for years & it doesnt sedate her, just helps with the pain. They still refused. All other groomers are booked now, so I have no one I can take her to. Holiday weekend. If they had asked when I first called & said she had arthritis, this could have been avoided. Looks like I won’t be going to that store anymore. So sad after going there for 16 years! Sorry can’t give 0 stars. If you need grooming– go to Petsmart Trinity Parkway Stockton– great people!

I like coming here to buy some food and treats for my dog. They have a very good selection of them and my dog loves every single thing I bought for him. However, I’m not satisfied with the grooming and everything. I took my dog for a little trim and other things today and my dog doesn’t even look like my dog anymore. They cut his fur too much and his head barely looks like he has hair on it. Plus, his nails were still rather long and sharp and overall, he just didn’t get the trim I hoped to have got for him. I’m very disappointed with the way my dog looks. I don’t recommend this place for grooming your pet but I do recommend it for buying food and other necessities for your pet.

They have cut back on some food items to offer the more expensive brands. Also their canned food brand friskies is priced high. the specialty type is almost .20 more a can and every place else it is at the same price as regular type. I used to spend 250. monthly there, now do all my cat food shopping at walmart. better prices and more selection.

Over Christmas I was given two Small baby guinea pigs from this location as a gift from two of my family members. I thought it was the greatest gift ever. I bought two more at the same location and found them à good home. One good Word of advice dont buy guinea pigs from here or any pet store for that matter. The guinea pigs were sick after about à month with major skin légion parasites and a ton of the most evilest ear mites in the world. I took two of them to the Vet ending up with à whooping bill Vet bill of $ 400.00 and The guinea pigs still have more visits and xrays so it doesnt stop there. This was only à month after having them. One of them almost died from the ear mites. The mites were so bad the meds that I got for them at the vet didnt help. One of my guinea pigs has à head tilt almost upside down because of the damage the mites did and cant even walk correctly. Pet smart offered to return them for another set of guinea pigs within the first two weeks of having them. The guinea pigs got sick àfter a month. Petsmart said We can take them to our Vet for free but, If there is something wrong with them and cant be treated them successfully. We will give you two replacments. If they can be treated successfully and to get them back you have to pay us full price for them again. O would give them à half à star If I could. I called petsmart they informed me none of their guinea pigs have mites. I beg to differ

Always a very pleasant experience heading into this store!!! Great advice, great service and people see to really care! We love the grooming here too! Such great people taking care of those jobs that aren’t easy for us to do. From the fish to the food to the grooming, it’s all terrific!!!

I like going into the store to see the cats/​kittens up for adoption. I’ve purchased dry Science Diet for all of the cats I’ve owned. Everyone in this store is always friendly and helpful. I just wish there were more coupons offered for the store, since, like all products nowadays, you get charged more and more and the contents get smaller and smaller. Overall, Petsmart is a good store, and I like this one.

PETSMART GROOMING does a fantastic job. I’ve been taking my Shih tzu here for a few years. She is always excited to be there and seems to love it. That says a lot to me. The groomers are very nice and seem to strive on making sure you and your pet are happy. It’s the only place I trust even among mobile pet groomers.
***Reasonable prices!

do not get your dog groomed here! they scalped my dog!

I live right around the corner from here and I have also have 3 cats and a dog so it is more than convenient to have this place right by home. The other day I needed a new cat carrier so I can take my cat to the vet. The carriers they had for sale were not already assembled rather the top and bottom were zip tied to together. I was kind of in a hurry so I did not really want to deal with this. I was hoping to find one like the one I had purchased a while back that was already assembled but beggars can’t be choosers. When I got up to the front to be rung up there was another associate up there and I asked him how I put the carrier together and instead of telling me he did me one better. he actually assembled it for me. I thought that was very nice of him and it saved me from some frustration of having to figure out where to cut the zip ties because honestly I was not sure. I have always been treated very well there and I love their products and customer service. They have everything I could possibly need for my pets.

It’s awesome! Great people with GREAT KNOWLEDGE on their products! Go here before any other pet store, they will treat you the best!
Sadie in grooming is awesome if you need to get one of your dogs groomed!

The people at this store are wonderful. They get to know you and your pet and are very knowledgeable. I have had the pleasure of working with Didi, one of the trainers, and I can honestly say that her expertise and guidance has made a permanent impact on my family. If you have a dog in need of training and are willing to put in the time at home, Didi can help just about anyone. I tell everyone I know about my experiences here. I have utilized all of the services there and have never been dissatisfied.

unfortunately I had to switch back Royal Canine Cat food because Blue Buffalo left Peter dropping horrible almost death smelling stink bombs throughout the civilized world.
Otherwise I still love Petsmart and Peter and Allie continue to love their cat treats.
By the way a beautiful Chinchilla resides on display. She is best visited near closing because that is when she wakes up to start her day.