North Street Family Practice

Why have a listing like their here to help & you call them & their not taking new patients. Lady was rude on the phone too so I guess that’s my sign!

I am surprised at the negative reviews I’m seeing (to say the least).
My fiancée raves about Dr. Bobson and has been his patient for a few months now.
He has seen about a dozen doctors and is receiving his license as a Psych Nurse Practicioner soon; he is very picky about any doctor because for several years my fiancée’s self– diagnoses/​treatment plans have been more successful at self-​treatment than what 80% of doctors have told him. Dr. Bobson was different.
Dr.Bobson offered him treatments that were uniquely prescribed and never thought of by other physicians. He is EXTREMELY knowledgeable and a wonderful guy. It is also obvious that he genuinely cares about his patients.
As for staff, my fiancée never had any issues with them, but it seems like others that reviewed have. One thing to keep in mind about reviews: people with complaints are the ones likely to post a review — not the hundreds (if not THOUSANDS) that have come to the place and had wonderful experiences.
If every single patient came here and reviewed the practice, it would give a much more accurate depiction of the quality of care here.
5 stars Dr. Bobson!

Myself and my Husband have had Dr Craig Bobson for many many years, when he was with Manteca Medical Group, Had to leave him when my Husbands work insurance changed to Kaiser. Had Kaiser for about 10 years, then was able to return to Dr Bobson. I have never trusted a Doctor like I trust him. He knows his stuff, infact he diagnosed me many years ago with fibromyalgia long before people ever heard of it, He shows much concern whenever We go in the office with an ailment. Him and His office staff (Lynette) have always gone above and beyond to take care of our medical needs and concerns and they treat us with much respect. In my eyes he’s the VERY BEST!!!

This place is an abolute JOKE!!! Getting an appointment or getting a prescription is ridiculous! Not to mention they screw up billing the insurance company! Would NEVER recommend them to anyone!!!

I’ve only been going to Rhonda and Dr. Bobson for about six months when I changed insurance carriers, but they have helped me tremendously. I initially went in after having a raging UTI for 3 weeks, after being brushed off my previous primary MD who said to just drink water because the blood in my urine was probably kidney stones and finally being treated at an urgent care. They immediately ran more tests and ended up finding another problem. They were both very diligent and persistent in helping to get to the root of my issues. They also both treated me very respectfully and never made me feel like things were «all in my head» or like I was just plain stupid, which is how I felt most of the time leaving my previous doctor’s office. Today I feel better than I have in years and it’s because of the quality patient care I received at North Street Family Practice.

His staff at the front desk is very knowledgable and helpful. The office has an overall good atmosphere. I’ve never waited longer that an few minutes to be seen. Dr. Bobson was very kind and respectful. This place is awesome! :)

I moved to Manteca several years ago and it was time to see a Doctor. My wife goes to Dr. Bobson and liked him, so I gave him a shot. I was very pleased, he was very kind, cut my in-​grown nail and relieved the pain right there. When I got home and told the baby-​sitter about my experience, turns out she goes to Dr. Bobson as well. She told me he went to Stanford, which say a lot. I think I have a new Doctor in Manteca.

As an ER nurse in the community for over 7 years, I can say this office has been the worst healthcare experience I have had. After the birth of my daughter I was very sick and saw the nurse practitioner, Rhonda. I told her my concerns that I thought I had an infection called cdiff. She brushed me off and said I was not sick enough and did not run any tests. A couple of days later I was still not better and she agreed to do a test. In the meantime i saw her again and was again brushed off. Finally over a week and a half later my test came back positive for the infection I thought I had! Now granted providers are human and make mistakes. However, she was not apologetic about her mistake and even more horrifying was she tried to prescribe me the wrong antibiotic for my illness! Finally after speaking up she gave me the right antibiotic.
Unfortunately this medication gave me a bad reaction and i called the office to ask if it could be changed. The office gal was rude and dr bobson refused to change the medication. I then became very upset and vocalized this and was FINALLY given a different medication. Having a newborn, being this ill, and suffering from postpartum depression, this stress was not what I needed or deserved.
A week later I received a letter saying they were dropping me from their practice. I can’t believe this is how they choose to run their practice. I’m still not entirely sure why they did this. Because I was my own patient advocate and demanded a new antibiotic after having a bad reaction to the one I was taking?! I would think talking to me about it in person or perhaps giving me a warning would have been much more professional and courteous. Give a lady who has cdiff and just had a baby a break! My husband is and his family have seen Dr bobson for over 20 years, and after one incident they dropped me from their practice. As an emergency room nurse I have never seen someone treat their patients this way. I do NOT recommend them for your primary care service needs at all.

I have been a patient of Dr. Bobson’s for many years now. I have moved around a lot and had many doctors in the past. No one has ever been as consistent, professional and knowledgeable as Dr. Bobson.
He is our family doctor and I would have a tough time trusting any other doctor.

This office is not closed. They have relocated to Norman Drive.
People have reviewed Dr. Craig Bobson separately. This is his office. He shares it with other doctors. He is a good doctor. I don’t know if he is my favorite of the doctor’s I have seen over the years in this area and previous area’s I have lived. He is the doctor that found my blocked arteries and got me help.

After going to my first visit, it will certainly be my last. The doctor himself is alright, however, if you wish to actually convey to him why you’re there, be prepared to have him talk over you numerous times. I couldn’t complete one whole sentence the entire time I was there. Aside from that, the woman that I spoke with was incredibly RUDE! I’ll get back to that in a minute… I had called to ask about a balance on my account. I had only went that initial first visit and already have a balance? It seems in mentioning that 3 years ago I had visited a cardiologist about a concern I had (which was absolutely nothing, since I had many tests and all were fine — it was just me that thought there was something to be concerned with), and mentioned this to the doctor. Right away an EKG cart is pushed into the room and I’m being hooked up. Unfortunately, it seems that there is a charge for this through my insurance. Any competent office will advise if there are additional charges and make you aware before a procedure is done. This did not happen. I called back to inquire about this charge and that’s where I run into the rudeness. I had been transferred to someone in billing (I guess that’s what she was) and she was fine. No nastiness at all. I was also pleasant on my end because I’ve worked in customer service myself and know what it’s like to be yelled at by someone, so I absolutely do not behave that way myself. After that conversation, I asked to be transferred back so I could postpone my appointment (I wanted to think it over if I wanted to continue to return here). Well, the person I was transferred back to made up my mind real quick — no way would I come back to a place where I was spoken to in that manner. She comes back on the line (without a «hello» or «thanks for holding», etc.) and rudely says: what day is the appointment? I told her I wasn’t sure since it was my husband that made it, she gives out this disgusted sigh and says «what’s the name?» so I told her and she barked back «okay, i’ll cancel it. thank you» *click* — she hung up. I’m fairly sure that I was on speaker phone with the billing person (I could tell by the background noise and the «click» sound a few words into our conversation), so she must have been listening. How else would she have known that I wanted to postpone (which somehow translated to cancel to the rude person) my appointment? She immediately picked up the line after the billing person transferred, so not a lot of time for the billing person to tell her that I wanted to postpone. Bottom line? Shady, shady, shady… Bad customer service and bad procedures. No way would I ever return and I will let as many people know as I can the treatment I received.

I chose this doctor on a recommendation from my husband’s co-​worker. Dr. Bobson and Nurse Practitioner Ronda were wonderful with my teenage daughter. She has seen the doctor once and Ronda twice. They explained everything thoroughly and never made her feel dumb for asking a question. Their staff however leaves much to be desired. We have dealt with several staff members in person and over the phone and received almost consistently terrible customer service. More often than not the staff becomes rude if you begin to ask questions and on one occasion we stood at the window and watched while the receptionist with whom we were just speaking turned to another staff member to talk about us in a disparaging manor. She lowered her voice so as to not make it obvious, but we heard nonetheless. If the doctors weren’t so wonderful we’d find another doctor right away. Go here only if you can look beyond horrible staff.

As local doctors go, Dr. Bobson is above average (but I’m not sure if that’s saying too much!) He does seem to know his stuff, and he’s one of the few locals that did not go to school in Mexico, and I’m talking about most of the gringos in town here, not native Mexicans! Be prepared for at least ½-​hour wait in his parlor and a very brief visit with him. If you don’t have insurance, as my wife didn’t, he’s real pricey!