AAA

Everyone I’ve come across here is professional, kind, and understanding. When I do visit this office, the experience is usually very quick! There’s always someone available to help or answer any questions which I appreciate. The office itself, could be decorated better but I’m not picky… Everything is just bland. Lol… As a bonus, they offer DMV services here! If I want to cut my wait time in half, I can go to this office which is only 5min away from the actual DMV. Just a tip: don’t go on Fridays or after any holidays!

Web site said they were open. Walked 20 minutes to find out they weren’t. Bummer, given what a big traveling day it is. They should put needs of customers first.

AAA can handle simple things like paying your registration. Anything other than that they want your first born! My son tried to register a car he bought from someone, had all the paper work required, took care of the insurance, paid for AAA roadside service, the agent took him to the DMV window and the lady says «I need a bill of sale from this guy to you, and from the previous owner to the guy you are buying it from. WHAT!!! Went to DMV and they said don’t use AAA for stuff like this they always make it more difficult than it needs to be. I have to say I agree.

My wife and I went into the local branch to find out why our insurance auto-​pay feature did not go thru. AAA said they do not use the auto-​pay feature when an account is up for renewal, so my policy was canceled. The agent then proceeded to tell us that I had a suspended license, which I have never had. We went to the DMV to get my driving record printout. He then told us that is wasn’t me, it was my wife that had the suspended license. We went to the DMV and got her record printout and brought it back. No suspension. Then the agent told us she needed an SR22 to get our insurance activated. We went to the DMV and they she does not need an SR22, she just needs to show proof of insurance to the DMV to remove the flag of «No Insurance on Record». We went back to AAA and spoke to the agent and then he claimed he never said she needed an SR22!!! I miss my first agent, Leticia Silva. She was AWESOME!
I also agree with Erica about the lady at the DMV desk. I would rather go to the DMV and wait in line than have to deal with her.

I have to agree with Erica regarding the registration hassles with AAA. I was lucky when I decided to register my vehicles, I happen to have my insurance card that had the vin#s for identification. However, I have to say that the 10 minute walk in registration time sure beats Manteca’s phucked up DMV appointment system in which you make an appt then wait another hour after arriving on time, to then kiss someone’s ass in order to register you car at California DMV.
Oh yeah this is the place I did the midyear Gucci upgrade on my AAA membership.

I’m being generous here and giving the 3 stars for prior service and the fact that I can get DMV stuff done here. However the wench at the DMV counter today can go to hell! A bit harsh, no I think not. I think she secretly thought she was the head of Registration at the DMV. She scoured my registration paper and wanted to see each and every document. B*tch, PLEASE! I know all of that shit is already in the computer. Smog check, proof of insurance and whatever else you need. She INSISTED that I show her, because she had to see for herself. I know for a fact that my insurance was in the computer, I called DMV last week. (insert rolling eyes here)…Whatever, I’m now legal and current for the ’09, no thanks to the AAA DMV Nazi.