Manheim Imports

These guys were great! I was going to buy a Landrover that I saw online, but it was sold when I returned from a business trip. Because they were so efficient in communicating with me by email about that car, I decided to visit the dealership and walked out with a BMW 5 series. They gave me a fair price for my trade and it was the easiest, most comfortable car buying experience I have ever had. Now my husband is looking at buying a car from them too! Thanks to Ben! He was awesome. I love my new car and they made sure everything was perfect on it, including 4 new tires, when I picked it up.

I had a great experience with Manheim. I drove two hours to see a 2012 Honda Fit without calling ahead. The car was the first one I spotted when I pulled into the parking lot, and in a very short while, a man came out to ask if he could help me. I looked the car over and pointed out that a couple of the tires had little tread. He explained that the car had only been on the lot two days, and they hadn’t yet inspected it. We took a test drive, and I asked what he thought was the best they could do price-​wise. The price was already good, but they agreed to drop it a little. He noted that they still needed to inspect it, and he didn’t push me to commit to purchasing it prior to the inspection. Instead, he took my contact information and said he’d get it into the shop ASAP. It was 4:00 PM when I left. They inspected it that evening, and he called me in the morning to let me know that they would be replacing all four tires. We agreed on a price, I gave him my credit card number and approved a $ 500.00 deposit. I picked the car up several days later. Everything went very smoothly, I was treated with respect and courtesy (as a woman, I don’t always find this at dealerships), and I would definitely buy another car from Manheim. I’ve had the car for several days now, and I’m absolutely thrilled with it.

Great service, great price and great, genuine people. We felt welcomed right away, not how we usually feel at car dealerships. Even the «negotiation» and pricing stage was much more comfortable than I had expected. Couldn’t be happier with our service, Greg and Jeff went above and beyond even after hours to help make sure everything was going as planned. I would highly recommend this dealership to anyone who is looking for a great, used vehicle!

Great car buying experience! Greg was polite and efficient. They gave me a very fair price on the trade and worked with me on the price of the car I purchased. I’ve purchased many cars over the years and the folks at Manheim Imports are professional and trustworthy. I will be back!

Ben sold me an Audi A4. Despite my odd work schedule and lack of communication during normal working hours, Ben was awesome at getting info to and from me. We set up preliminary pricing and trade-​in value over the phone.
During the weekend, I drove the 2 hours up to Manheim to test drive the car. As soon as I pulled up, Ben was ready to go on a drive. He was very knowledgeable, helpful, and professional. The car ended up being great, and a little bit later, all the paperwork was signed and I was off.
Manheim Imports has a good selection of vehicles. In particular, I was looking for a manual vehicle, and dealerships in the DC Metro area do not have a lot of those in stock. Pricing and trade-​in value is fair, and so are their dealer fees.
I would highly recommend supporting this independent dealership.

I began searching for a replacement for my 2005 Honda Element about a year ago. I wasn’t incredibly active about finding a car until the past week, when I was starting to feel nervous about using a high mileage vehicle for my business.
I saw several Elements in my area, but none of them fit the exact specifications that I was looking for. I found the listing from Manheim Imports for a 2009 Honda Element in the color I wanted with the specs I wanted, and the car looked to be in very good condition. I called a day later, after another disappointing viewing of a local Element, and talked to Ben about me making the five hour drive to Manheim to see the Honda Element.
My first concern was that they would sell the car before I arrived, thus having me make a five hour trip for nothing. Ben was happy to hold the car for me, and even though I opted to put the hold in with a credit card number, he didn’t actually directly ask me to do so. First sign that I was dealing with actual human beings instead of car dealers!!!
Ben then began correspondence with me about the condition of the car, stating that he didn’t want me to drive all the way to Pennsylvania only to be disappointed. He sent me an email with details of the vehicle, including a link to the Carfax on Mannheim’s website, and followed up with detailed photos of any scratches he could find on the car. I received pictures of every single scratch or scuff mark on the vehicle– and there were barely any at all. The car was immaculate and I was definitely interested.
Ben took the appropriate steps to make sure we had everything set up before I arrived, including helping me apply for financing through their company in case the pre-​approval I had from my bank fell through (which it did, because I had to leave to see the car before I could get a check from my bank).
My father and I took the five hour drive the next morning and arrived to find the Element sitting out front, beautiful and waiting for us to inspect it. Ben greeted us right away and walked us around the vehicle, going over the various features of the car and making note of any differences between the older model I had and the newer model we were looking at. We took it for a test drive (it ran like a dream!). Ben even had us take it down a road where we could test it at a faster speed to make sure everything sounded good.
Negotiations were fair, quick, and very clear. I paid what I felt the car was worth and we both seemed happy with the deal. The service technicians were concerned about a tire pressure sensor light on the dash and they made sure to get it to turn off before we signed anything.
Overall this was a very positive experience. I’m thrilled with my new car and I found buying from Manheim Imports to be the least stressful car shopping experience I’ve ever had! Highly highly recommended– even if you have to drive ten hours roundtrip!

Great buying experience. Bought a BMW M3 from Justin. He was helpful and upfront from the beginning. Would definitely recommend!

Just bought a BMW convertible for my wife. Price on line was ok, but we really liked the car. They came down to a good price and when I asked for a little more on my trade in — they agreed and we made the deal. Very pleasant experience. Anthony was a pleasure to work with and allowed us a long test drive with top up — top down — me driving my wife driving — you get the point. Will start there for my next car.

I was looking through the Lancaster and York area for a nice used import car. I tried going to Harrisburg, Lebanon, Hershey, and even as far as Baltimore! I stumbled across Manheim Imports during a search for a BMW, but I also found out that they have a good selection of Volvo, Audi, Volkswagen, Toyota, and Mercedes Benz vehicles. I decided that I prefer German cars, and I really liked the BMW inventory. The staff professionally explained the differences between the 3 series and 5 series (specifically the differences between a 328i, 335i, and 528i), before I decided I would rather have an SUV. They showed me an all-​wheel drive X3 and X5 and explained the differences between those. I decided I wasn’t ready to commit, so they let me go on my way.
I noticed they had a service department, so when my PA state inspection expired, I took my car in for inspection. They handled everything professionally and quickly, and they even provided a loaner vehicle! When I got my car back, everything was in order and I was good to go!

I had been looking for a BMW 3-​series wagon with all-​wheel drive for months in the Washington, D.C. metro area without success. These cars are pretty uncommon, and all the local ones I test drove either had a flaw or were offered by unscrupulous dealers (or both: one local Mercedes dealership that had a used one even told me they regretted that I tried to roll down the window, since they were hoping that no one would have found it was broken if they sold it during the winter). After few more weeks of online searching, I found a car that fit the bill, with low mileage, but it was in Manheim, Pennsylvania. After corresponding with Manheim’s Greg Martin online, I decided to make the plunge and beg a friend to Zipcar me up the following weekend. Two and a half hours later, we arrived, and I never regretted making this commitment. I fell in love with the car during the test drive, and Greg agreed to make a few cosmetic repairs to keep me happy. I returned three days later to sign the paperwork and pick up the car. In all a great experience, even driving 10 hours to and from this dealership out in rural Pennsylvania. I’d buy from Greg Martin again in an instant.

BEST CAR BUYING EXPERIENCE EVER!
We found a 2008 Land Rover LR2 on Manheim Imports’ website (
) that we loved, but thought the price was too good to be true (well below blue book value). We went on a Saturday and met Joe Moore. After a few minutes of chatting he made a quick copy of my driver’s licence, then threw us the keys and told us where to take it for a test drive. We walked around the lot and asked about a few other cars and test drove a second SUV as well.
We told Joe that we would go home and think it over. He shook our hands and did not pressure us AT ALL to make a decision, just explained their process and showed us some information on extended warranties that we asked about.
We had an email from Joe by the time we got home thanking us for visiting. I asked him a few questions over email, he answered quickly and concisely. On Thursday morning I went on to their website and filled out the credit application, then made an online offer on the SUV. Within ONE hour, Joe called me and said that he’d be happy to meet me in the middle on the price and that they had already approved me for a loan with a 5.89% APR.
Here is the best part. When we got there on Friday afternoon to sign the paperwork, Joe had the SUV sitting out front ready to go with a fresh wash and full tank of gas. The paperwork was ready and waiting and it took less than 5 minutes to sign and complete the deal. They even took care of all the tags and registration for us.
Joe is awesome, professional and helpful. We had just moved to PA from CA and he took the time to answer some questions we had about registering and inspecting our other car. Before we left, he took a picture of us in front of our new car saying that he would add it to his photo album of more than 300 happy customers. By the time we got home, he had already emailed me a copy of the photo.
If you are looking for a used import — you need to go to Manheim Imports and talk to Joe Moore.