McDonald’s

I don’t typically write reviews on food chains, but this McDonalds at this location is awful.
The staff is rude and the service is horrible. Me and my roommate just wanted to order two sausage mcmuffins for breakfast. We waited 15 minutes but our number was never called.
We followed up with the cashier (politely may I add) but she yelled back blaming us that she called our number multiple times and because no one came, they threw our order away. That makes absolutely no sense. We complained and then she reluctantly decided to ring up another order. We waited another 20 minutes and nothing happened. We followed up again and the cashier yelled back saying «Excuse me! I SAID we’re working on it» and slammed the counter. I don’t believe in waiting over 30 minutes for a sausage mcmuffin at a McDonalds and I am appalled by the attitude of its workers.
Worst experience I’ve ever had in Mcdonalds

Absolutely disgusting.
Employees are lazy and incompetent. Entire floor and seating area is filthy, they probably clean it once a week
Obviously you can guess the food was terrible. Dry and stale, burgers, chicken and fries prolly sit there for hours, long after their still good to serve
I’m very shocked this location is still open and passed their sanitary inspection

When reviewing mega food chains, my review is more about the staff, service and atmosphere then it is about the homogenous over processed bland food.
Stopped in here at 7:00am on a weekday and only one cashier was working the line. That made the wait to order seem inordinate.
My two Egg McMuffins were on point though

First time at this McD’s even though I work across the street. Mostly, because it seems a) always crowded on the sidewalk and inside b) homeless people tell to congregate there. There is no ordering and organization system in place, which makes it a hot mess to order and pick up your food. The front is always crowded by homeless people or students who take up multiple chairs. But, there is additional seating upstairs, though.
My order came out fast but my buttermilk crispy chicken sandwich tasted off. My mozzie sticks were cold in the middle and the fries were under cooked… where was that golden crusty layer??? No where to be found!

This is a very good Mc Donald’s.
Fast, clean, lot of tables available, good sandwiches.
Recommended!

So my boyfriend and I came here last Wednesday came in sat down to cool off from the HOT WEATHER and we were debating if we wanted iced coffee or ice cream, while this was happening a homeless man sitting down 2 table across with a McDonald’s coffee was thrown out by McDonald’s security guard because he «smelled» anyways… my boyfriend and I that was making NO trouble and sitting for about 10mins were about to get up and order some food, while we wait for other friends to join us that we’re running late, when two police man came into the restaurant and approached us and asked us what we were doing and if we were going to eat anything cause if not we better leave, like we were causing trouble, my boyfriend and I looked confused like really you’re coming up to us like this? When we were just about to order something?, now my boyfriend and I could have said that we were going to order something but after the display we stayed quiet and just left.
Now the problem about this story is that the SECURITY GUARDS JOB is suppose to be the one to approach us and ask us questions but we assumed that because my boyfriend has a build physique that might look «intimidating» is the reason why the security guard aka COWARD decided to call the cops, causing us unnecessary EMBARRASSMENT, when the security guard should DO HIS JOB and approach us himself the proper way so we can explain that we were about to order some food.
It was completely wrong for us to be treated like that, McDonald’s definitely lost a few good customers that day.
PS get a PROFESSIONAL SECURITY GUARD

Walking to Penn Station today, I stopped with two friends at this McDonald’s location. I was hungry, and I figured that since my train wasn’t for almost forty minutes, I would have plenty of time to grab a snack [wrap].
I was, sadly, mistaken. Although there was little-​to-​no line at any of the registers, I stood waiting to have my order taken for nearly 10 min while the workers visible restocked and came to a register once in a while. When the whim to serve me finally did strike someone, I ignored better judgment and placed an order.
After swiping and signing over the ~$ 5 for my wrap, SM fries, and LG unsweetened iced tea (I unfortunately can’t cite you an exact total because my receipt was taken from me), I waited a half-​hour for my then-​cold «fast» food. This is not to say that there was an overt delay; plenty of customers came up to get bags, and just as many were exasperated like I was. I honestly could not, in the fairly substantial amount of time I spent standing there, determine an obvious ordering system at work. In that time leaning against the partition between the ordering area (I think, anyway) and the dining room, one hopeful tourist asked me if she was in the right place to get her food. I did not know what to tell her.
My friends ended up having to leave me to catch their train. If I hadn’t asked someone twice to check on my order or almost knocked over a couple strolling on 34^th st, I’d probably have missed my own. Never again.

Maybe they should focus on hiring people with good customer service and want to work instead of hiring their friends who are just looking for a paycheck this mcdonalds has the worst service ever there’s 5 cashiers and only 1 is actually doing her job I won’t be coming here nomore

It’s always so crowded when I go every time but today I got lucky… it had a short line so I got in to order and out with the food within 5 minutes. Usually I have to wait 20 minutes before I can even get my food. I was hooked by their summer menu promotion otherwise I wouldn’t have choose to walk in here.
Cashiers are friendly and extremely friendly today which was a plus because most are usually… not happy… Maybe it’s the crowd.

I really wish they’d figure out the line situation at this McDonald’s. At lunch time, there are 6 — 7 people behind the counter, but there is no line to order. It’s just a crowd of people standing there, with the servers yelling at everyone to come to their register.
After you place your order, you just stand awkwardly amidst people who are either waiting to order or just did, so you are constantly shuffling around getting out of people’s way.
THEN, they don’t even call your number that’s on the receipt! They just shout out what you’ve ordered, which is much more complicated than just shouting out the number.
They either need something as simple as stanchions that will create a real line, or, they need to do what Whole Foods has mastered and set up monitors which tell you which register to walk to. And once you place your order, they should tell you to walk to one end of the counter where orders can be distributed (like pretty much every fast food restaurant has figured out by this point). I’m sure McDonald’s can find the money to make these improvements, especially at such a key location.

It’s Mcdonalds lol what else can i say. i usually come and get an iced coffee. its 99 cents so why not? can get a bit busy here in the morning its right near the subway so people come to get the coffee or Egg McMuffin and go to work.

Get the large coffee! Its only a dollar.

This McDonald’s location was a block away from our hotel. Just a quick bite in the morning… and maybe a late night snack after a few hours of drink :)
The location was big. I think if I recall correctly, there were multiple floors. The joint seemed super clean and stayed open for a long time. If you’re in the area, please come check them out. It’s just your standard McD’s.

Went in one morning on my way to work to get a McGriddle (occasionally I medicate with food). It was delicious, no surprise, but what was somewhat surprising was that the people behind the counter were exceptional.

I dunno why every once in a while I do this to myself and go for a meal at McDonald’s every time I do I regret it afterwards… Hopefully I keep my feet away from one in the future. lol

The mornings there are packed at times. And the lines are kind of confusing. But it’s McDonalds. it’s expected. I go there every single morning to get my large coffee with vanilla syrup. Very nicely prepared !

Good, hot food and friendly service.
ddc

I usually don’t eat fast-​food but this one’s right next to my crib so I frequent it every now and then. Like any other McDonalds around the USA, it’s touristy, loud, and dirt cheap food that’s really bad for you.

Cash Only.
BUT it isn’t typical New York Pricing. They still observe a real dollar menu. That is not normal in Manhattan. The McDonalds in Manhattan are usually more expensive to about 1.5 times more than say Queens.
Ice Cream was sadly soft.

I’ve been to plenty of other McD’s, but this one by far is horrendous.
I order my food (which was quick and efficient) and look around for a table. All the tables are either full, covered in who knows what, or just plain nasty. I ask an employee nicely and politely to clean a table for me, but all I’m answered with is a rude grunt. So I’m in McD’s waiting for a WHILE to get my dang table cleaned! After a couple of weeks later, I sit down and layer my table with napkins and eat my dang fries. McD’s, I love you and all but seriously clean yourself up!
I’m not a hater or anything, I like the sundaes, milkshakes, fries, the breakfast, and the pie but please clean your act!