Ace Nail Palace & Spa

This place is absolutely awful! I was assaulted by the owner! Literally assaulted! She said she was going to charge me $ 10 to take my nails off, and then proceeded to charge me $ 20 without letting me know! She didn’t do anything but take my nails off! Total scam!!! Then she proceeded to actually try and physically bar me from leaving!!! Like tried to grab me by the arms! Wtf?!
The woman is absolutely bat shit crazy! Unfortunately in my area there really aren’t that many else on that I’ve been in there several times and every time she acts like a mad woman. This is my last time! I feel like calling the cops…
I’m gonna call the Better Business Bureau

Do not come here. My pedicurist had no clue what she was doing and gave me a painful pedicure. Upon asking the owner she is not licensed to do nails. Stay away!

Ace is smaller salon which I liked. Nice and quiet not overly packed. I had Annie the owner do my nails. She was pretty abrupt in how she spoke to me and several other customers, but I guess one gets accustomed to that after years and years of experience at these salons.
I got a UV gel fill. She did what she was supposed to do except 2 very basic things. First thing was nail shape. I came in with coffin shaped nails and asked to keep the shape and after filing them, they were still square. I said can you do me a favor and shape them a little more like how they were when I came in. She filed some more but clearly did not understand the concept. I gave up and decided I would file them myself later.
2^nd thing was the paint. Very sloppy application. She didn’t even start the polish near my cuticle so now it looks like I already need a polish refresh.
Given her attitude and lack of basic nail shaping and polishing, I will not be back.

Truthfully, I had no idea how many stars to put. This is why:
Yesterday, I went in for a manicure and pedicure. I’ve been there before because they do a great job and it is reasonably priced. But while sitting in the chair the head woman blatantly turned away two black folks. I’ve never seen anything like it. A gentleman came in to get a manicure and she said it’d be over and hour wait and not worth his time. Then two women came in and she said pick a color it’d be fifteen minutes. I can’t express how uncomfortable this whole thing was. Will not go back.

I went here on Sunday to check out a new place in the neighborhood. I walked in and they were able to seat me right away for my pedicure and manicure. I had a woman named Maria do both for me. The pedicure started off great and I really liked that they do the was treatment on your heels. For $ 20 — it was a nice little addition. When it got time to painting my toes, she made a big mistake on my bigger toe but it was only noticeable in certain light so I didn’t make a big deal of it.
Then the manicure came. I don’t think anything about this was good. First, she tried to convince me to do a different color than I had picked. When I, (for the 3^rd time) told her that I did not want the color she was suggesting, she rolled her eyes and sat down. She then continued to do the usual routine, cut my nails, file them, etc. She never asked me if I wanted my cuticles cut which is usually a question. The second she started cutting my cuticles, one of them started to bleed constantly. I felt the pain but then when I looked up, I realized how bad it was. Usually when I bleed, they will put an ointment on to stop the bleeding and not let it get infected. She literally just took a price of paper towel with some nail polish remover on it and put it on my finger and held it for 5 seconds. Of course it continued to bleed, and then she even began to paint over it!
This gel manicure was not what I was used to. She only used one UV dryer so I kept having to switch my hands and I feel like it didn’t dry enough when I had to trade hands. The paint job was horrible — I probably could have done a better job myself. By that point — I had no time to ask her to redo it. My nails were still sticky after she put the top coat on which was really gross because things kept sticking to my nails.
This is the real kicker. When it came time to paying. My total was $ 50, $ 30 for gel manicure and $ 20 for regular pedicure. I gave her three 20s and she was wondering why I was still sitting in my chair waiting for change. Then smirks at me when I still didn’t move. I got my change and tipped her $ 7 which really was mostly for the pedicure because that actually came out nice. She was really aggressive with my feet when she took off the paper towels in between my toes. Talk about taking out your anger on a customer…
I will not be going back here… even for the pedicure!

Anne the owner is the best! She is so sweet and my gel manicures definitely last more than 2 weeks! I have been to SO many nail salons and this salon does it for the same price as everywhere else or cheaper but MUCH better quality work. I’m not sure exactly what is different here but my gel manicures always stay perfectly in tact until my next visit, even if it’s 3 weeks later. Everyone’s nails are different, but before going to Anne, my nails were always SO weak and thin after doing gel but after having Anne do them, they have actually gotten stronger even with gel which is why I only trust her. If she makes a mistake or does something you have a different preference for, if you just tell her or ask her to change it, she’s so nice about it and does it no problem for you :) Also, pedis here are great. I think her name is Carmen? But she is seriously the best at pedis! The polish on my toes doesn’t chip off for almost 3 weeks as if they were gels! They stay looking perfect for a while! All in all, they do an awesome job here. Thank you, Anne!

Perfect little spot to get your nails done. I got a mani/​pedi today which cost only $ 30, and if you pay cash they don’t charge tax. A gel mani is $ 30 which is really affordable in Manhattan. There’s a really friendly owner, Annie, who gives a great mani. Also great staff doing the pedi’s in an amazing massage chair. They also give you a nice free back rub while you dry your nails in the fan/​UV light machine. I’ll definitely be a regular customer here.

Don’t bother coming here. The sign said that they close at 7:30p on Sunday and I walked in at 7:05. They told me they were closed and turned me away. They said that they were not taking anymore customers for the evening because they needed to leave by 7:30. When you say your place is open until 7:30 the you are supposed to take customers until that time. Lazy and rude staff — won’t come here.

Ace is my go to neighborhood salon. The owner Annie is extremely friendly and accommodating. Manicures last longer than average and are top quality for a reasonable price. Definitely recommend this place to anyone looking for a high quality, convenient manicure in Murray Hill

This is my go to nail salon. My nails always last for 2 – 3 weeks. They have the best pedicure with paraffin heel treatment.

Best polish change of my life! It’s lasted so long and the technician was extremely thorough. She basically gave me a full manicure for 8 dollars. I was a little curious as to why they charge 8 instead of 5 or 6 like other places I’ve been to in the area, but the quality of the service explained it all. I went back a few weeks later for a pedicure and it was good, not great, but my polish has lasted so long without a single chip. Great eyebrow wax, too!

I stopped at ace on my way home from work after trying to get into another nail salon that was too busy. I was frustrated and really just needed a gel manicure so stopped here on a whim. There was one person in the salon and I didn’t even care because I like when salons are quiet and not crazy. I picked out my gel color from a pretty good selection and sat down with Maria. I’ve stopped asking questions when I go to the salon because they’re going to do what they want to your nails regardless. It was a really weird gel manicure and it seemed like it was going to be the worst manicure of my life but it actually turned out to be one of the better ones. What was weird was that she kept getting the gel on my fingers and had to use nail polish to wipe it away. Also she put on three layers of gel and I’ve only ever received two layers of color. All in all I probably wouldn’t come back here again. There are so many other nail salons in nyc. The color gel is $ 30, French gel is $ 40, pedicures are $ 20 and it took only an hour. My favorite part about getting the gels done here was that they used the paint brush for OPI (also have shellac) instead of the new ones the came out with from the bottle.