Maid Experts

We have been using your service for a couple of months now, and I just want to say that Marcia has been AMAZING. She is consistent and thorough, and when we get home from work, it is so nice to come home to a sparkling clean home. I appreciate the consistency and hard work she provides, and on top of it, I am pretty sure my dog loves having her here, and probably follows her around the entire time. Thank you Marcia for everything you do, we just want to let you know how much we appreciate your hard work!

I have used Maid Experts for several years now. After a few glitches at first with late arrivals, everything has been going well lately. Delia, the housekeeper, is conscientious and punctual, and does a great job of cleaning my apartment.

These guys are the best! So glad I found them and did not continue using Handy (which was the worst company I have ever dealt with).
Maid Experts makes everything extremely simple and they are always very nice on the phone.
The cleaners are always extremely professional and really know how to clean a house!
Highly recommended.

I had a wonderful experience with Juana who was sent to help clean my apartment. She came at the time the scheduler said she would. After that it just got better. She throughly cleaned every inch of my apartment that had been ignored for a few weeks. Before she left, she asked if everything was acceptable, which of course it was. I will be calling again!

I have used your service twice so far and been pleased both times. The first time was for a client of mine who I was a caregiver for. Dolores, the maid, had a few minutes left on her two hours and took the initiative to wipe down light sockets, doors, and walls. I really liked that she thought for herself and worked the full two hours.
There was also a financial issue, where even though I had written a check, my account was charged. This matter was resolved easily and quickly with a phone call. The office people have always been very pleasant and patient.
The second time I used Maid Experts was for my home. I am very glad that you offer a one time cleaning instead of a recurring service only as most other places do. The one time availability is very useful to me and I will highly recommend you. This woman, also, did a good job and everything went well.
I also wanted to mention the ease of your website. You made my first time ever using a cleaning service very easy. The website is thorough and helpful. I also appreciate the follow up.
Thank you,
Heather Miller

Sad to report that I had to fire this service today after five years as a client. The quality of service has been slipping and now they’ve overbilled me. I’m tired of complaining to them and the wrong billing is the final straw.
To be fair, even when the service wasn’t what I expected, the toilets and floors were clean. I expect everything dusted, too, though… and that wasn’t happening (consistently).
I’m moving on.

I’ve had other maid services in the past and have always ended up dropping them due to inconsistent and/​or poor service.
Maid Experts is a «keeper» !
Not only do they provide exceptional, consistent, service, they also solicit feeback to improve upon anything thay can. I once gave them a suggestion due to my perfectionist tendencies and they fulfilled that suggestion wonderfully.
Maid Experts is the best !

I have been hiring the services of Maid Experts for the last five months with great results. The ladies who have been sent to my place were extremely kind, professional and thorough. They arrived on time and completed my entire place leaving it in great condition. You can make special requests and specify areas to focus. I will continue hiring their services and expecting the same results.

As a mom of two young children, our house is a disaster. There are unknown sticky, dusty and dirty items each and every day that are difficult to keep up with as I chase the two around the house. Each and every maid that I’ve had through Maid Experts has been thorough and attentive to detail. Such as, washing the coffee pot (what a luxury!) and wiping down funky refrigerator handles and kitchen cupboard knobs. Fingerprints and hand prints on the sliding door, no problem! The maids from this agency are consistent in noticing the little things that move beyond the expected vacuuming and mopping and move into the professional and extraordinary realm of catching the dirt, cobwebs and dust that I didn’t even know existed.
It is without hesitation that I recommend Maid Experts. The courteous office staff for booking, the courteous and prompt maids who arrive and the subsequent customer service surveys that seem to really make an effort to make sure you are satisfied, all combine to make this company a stellar example of professionalism.

Last fall, I started using Maid Experts to clean my 4 bedroom 2−½ bathroom home. Initially I started with once a month cleanings, to observe and review their level of service. By year end, I was very satisfied and increased my cleanings to every 3 weeks. Currently, I’m finding the service by Maid Experts consistent and outstanding. Their maids are thorough as they clean every nook and cranny. They are careful when moving items when dusting tables, desks, bookcases and living room furniture. Best of all, mirrors, sinks, faucets and tough areas such as my entire kitchen and master bath are left clean and spotless.
I am extremely pleased with Maid Experts. I’m especially impressed with Elizabeth N, whom I requested to clean my home on all future visits.

I used them to clean my two rental condos to get ready for new tenants.
I got a lady named Dania both times (I requested her the 2^nd time).
She was super thorough. Everything was sparkling clean. She works very hard and takes pride in her work. I would recommend Maid Experts anytime! Especially Dania!

Our house is about 5 bedrooms, we have two small children with WHITE carpet… Let’s just say we really needed a deep cleaning to get the carpet back to the color it was.
These people are great because we can have someone reliable to clean up our home in just about every aspect, and not have to worry about doing it ourselves, and that way we get more time with the kids.

Our place was a dump… well, not a dump, but two guys living in a house don’t like to clean things like the oven, or the floor of the shower or scrub the floor. You get the picture.
Anyway, they took care of all of that stuff for us and then some. Like dusting everything. We don’t like to dust either. Even better, we didn’t have to buy any cleaning supplies.
Most importantly, next to having a clean house, of course, was that the price was right. Will definitely use Maid Experts again.

Maid Experts does a fine job for the price. Nothing outstanding, nothing terrible. They are basically a booking service which is kinda nice in a way as I assume the housekeepers take home a bit more… I realize this is a completely ignorant assumption. Because of this, you will get someone different almost every time, which is fine for irregular service which I partake in.
The negative, THE OFFICE IS CLOSED SATURDAY AND SUNDAY!!! If you schedule a cleaning for either of these days, and the housekeepers don’t show, you are up a creek without a paddle my friend.
This happened to me twice. Once, right before houseguests were coming into town for a funeral. WHA WHA WHAAAAAAA. That was a bit awkward when I got to make the call Monday morning and the woman on the phone told me I (yes, me), made the appointment for the wrong day. Yes, thats correct, somehow I can’t remember when I (if I could bold «I» that would help translate the expression of voice) asked for a housekeeper to come. I work Monday through Friday I expressed to the agent, so why would I ever schedule an appointment for Monday when I am not home. I asked for it on SUNDAY, of which you repeated to me when I made the appointment. I got an uncomfortable, half assed apology, no offer for any sort of assistance in a future cleaning, nothing. I got to instead clean for 4 hours and save $ 100 while dealing with mourning family, yay me!
Lesson learned: If you are available to let them in Monday-​Friday, they do the job just fine.

I am happy to report having a very pleasant experience with Maid Experts today. I’m afraid I’m much better at making messes than cleaning them up, and it was good to have some expert help in that department!
The staff was very friendly and courteous and handled everything professionally and efficiently. I was very pleased with the results. Five stars!
Note: They have a special going on right now for lower rates on Mondays and Tuesdays, so you can save a bit of money if you can schedule the appointment for one of those days. I know that may not be convenient for everybody, but I thought I’d just pass the word along for those who could take advantage of the savings. Also, while I’m the kind of person who just needs some help once in a while, I know they do offer regular cleaning on a weekly, every two weeks, or once a month basis. So if that might be useful for you then you may want to enquire further with them.

So my wife’s brother and his roommates in Hermosa are total slobs. This is a fact. If there’s ever a disease epidemic or zombie outbreak, you can bet that the CDC will trace it back to their apartment. No kidding.
Last month was his birthday so of course we were invited to a shindig over at his place. And for a present we thought, hey how nice would it be if we could use the bathroom without feeling nauseous because the toilet was so stained that it looked like an ancient artifact from Pompeii. So for a gift (to ourselves if we’re being honest), we decided to hire a maid service to come to his place the afternoon before the party.
We searched online and found Maid Experts in the nearby area and gave them a call. They were available and quoted us a price that was totally reasonable (plus we had a coupon for a couple bucks off — yay savings).
When we made it to his place that evening we were amazed. No more disgusting toilet. The three months worth of dishes that were in the kitchen sink were clean for once. The place actually smelled clean. It was a miracle. They even washed and changed his sheets for the first time all year.
All in all it was money well spent. We not only saved ourselves from the indignity using the most disgusting toilet ever, but we probably saved the entire human race from the Armageddon that was sure to arise from the Petri dish of bacteria that was his apartment.
Well done Maid Experts. The best I can do is give you guys a five star review. Maybe when the president is in town he can give you the medal that you truly deserve for your brave service to your country.

Grade «A“service!
I was a bit skeptic at first, but after my wife talked me into it, I finally gave them a chance. I never knew my house can be this clean! I have a lot of furniture, and they took care of every object placed in every room. Everything was organized.
They were very professional, on every aspects of their job. I highly recommend this survice! You will never be disappointed.

I’m going to preface with this:
I’m super picky. I don’t typically use housekeeping services because I find myself spending a lot of money for really mediocre services. That being said, I was a little hesitant to hire any type of housekeeping service after my past few experiences but I desperately needed it (I have this cat and I think every time I am gone she invites every cat in my apartment complex over and they pour cereal and hot fudge all over my hardwood floors) so I decided to put off doing other more important things and prowl Unilocal for da best.
and that’s exactly what I found.
Maid Experts.
Da best.
I called Maid Experts on a Friday morning for an appointment as soon as possible and they were able to schedule me for Monday at 8. When I called I wasn’t put on hold for some unruly amount of time and the woman on the line was prompt, polite and ended up giving me an estimate that was accurate to what I ended up paying. I was tickled pink and couldn’t sleep the entire weekend thinking about the joy of having a clean apartment.
Elizabeth, the cleaner, arrived within twenty minutes and we briefly discussed what I wanted done and she got right to work. She scrubbed down the bathroom and kitchen with vigor I have never experienced a housekeeper to. I am saying that in a good way. Note: I am saying that in a very good way. Additionally, she was friendly and the entire process was not disruptive and I was able complete a lot of work from home while she was working. Elizabeth even offered to clean parts of my apartment that I had initially asked for! also, she played with my cat. All of her work was completed with care and time and I would be calling Maid Experts to come back next week but they did such a good job that I am probably not going to need them back for a while!
pros: excellent customer service, easy scheduling, came within a reasonable time, friendly, thorough
cons: wasn’t the cheapest service but also was definitely not the most expensive

To be honest, the additional star (from 1 to 2 stars) is only because they tried to rectify their serious communication blunder with my service.
Yes, I was offered things to make me happy, but I did not want them. While I appreciated the discount, all I want is for this to not happen to another customer.
The maid didn’t communicate with the home office, then brought in one additional maid at my agreement then a third that I didn’t authorize. Instead of paying for one maid at $ 30/​hour, I paid for three at $ 30/​hour/​maid. It took them two hours to clean a kitchen, bathroom, living area/​dining area/​common area and foyer. $ 180.
I’m done with the issues, it’s the holidays.
I will not be using them again.
It’s shame because the cleaning was great.

Be good, sweet maid, and let who will be clever — Charles Kingsley
Used Maid Experts from a Living Social deal that I had purchased. Living Social voucher holders were given a separate number to call and to await a response to complete reservation. The company called back within 72 hours and a reservation was made with the dreaded 4 hour window time frame.
Of course the maid was late, killing my morning, but she was pleasant and nice. I had a two hour service which, with one maid, meant that the basics I had wanted as a priority (bathrooms –since I’m a guy– and the kitchen area) were covered very well. Other areas were not touched as there was not enough time.
For the amount paid plus tip, I would say it was A-​Ok. I would think of using the service again but only if I could get an arrival time guarantee. I know things happen but I have written this before when redeeming Internet deals, if you are using your marketing dollars to attract business you should insure that the initial impression you make is the best one possible. Why offer discounts if they don’t attract repeat customers?