Door To Door Valet Cleaners

This branch is amazing; all of the employees go above and beyond for their customers, especially John. When I was in desperate need of a shirt to be dry cleaned within less than 24 hours (I brought the shirt in at 4:00 pm), he made several phone calls to guarantee that the shirt will not only be picked up later that evening, but he also made sure that it will be in his store early the next morning. Thanks for everything John!!!

Very happy with the customer service. I had forgotten about an item I had left there when I had moved out of the neighborhood. Nicole went out of her way to track me down. I’m very happy she did. She made my day! I appreciated her help and friendly attitude.

I’d been using DtD for a long time. I liked them. But when I spilled white wine on my suit and, despite them telling me they got it out, it was still dirty after a third «re-​do,» I decided it was time to move on. I didn’t want to bad-​mouth them, though. Bad things can happen, it was just time to part ways. BUT, a year later, having opened my thanksgiving tablecloth from the DtD dry-​cleaning bag and having it look like they JUST PRESSED IT… NO CLEANING AT ALL, I must suggest: DON’T GO HERE.
**I should note that, within a few hours of posting this, the owner contacted me. So, that’s a good sign.**

If you are dropping off a wedding dress, you need to talk to Sajid directly. I lost his first voicemail and to make matters worse, I never really heard it well enough to understand due to cell connectivity issues in the outskirts of San Diego. I then found myself in a two and half month cycle of confusing conversations with Store Clerks and I thought my dress would never be returned. Once Sajid and I finally connected, he worked out my confusion and concerns. Go direct to him as soon as possible. His number is (310) 871‑1141.

We have been using Door to Door Valet Dry Cleaners for years — almost 2 decades. They have an attentive and high quality dry cleaning and laundry service without toxic chemicals (long before it was fashionable to do so). If for some reason the pressing of a garment doesn’t come out exactly the way you want it, or there is any issue with your items, they are always very accommodating to fix it to your requirements. They have stood behind their service for years, it’s one of the traits that makes them so special. They are a true family business and take pride their service. But what really amazes me, is over the years they continue to find very friendly, dependable, honest people to work for them. I just picked up some clothes and found that my husband had left a fairly significant amount of money in his pocket and they returned it!!! In some places that cash would be gone forever, but they are so earnest in their business that they are able to track that cash through the cleaning process and back to the customer without any of it missing. They strive to do the best possible service and they constantly achieve that goal which is why over the last 17 years we continue use Door to Door — they are simply the best!

I stayed across the street for an extended training week for work, trip was supposed to be 3 days and ended up being for over a week ! No clean laundry & dress shirts !
These guys hooked me up with same day service everyday and did not skip a beat, I had my laundry bag to Amy by 9 am every morning & got clean clothes back everyday after 6 ! Saved me from buying new clothes, awesome turn around time, & reasonable pricing.

I chose door to door to be my first review, I have used Unilocal reviews many times to help me decide where to eat/​shop/​various other life ventures and felt it was about time to review some of my favorite and not so favorite businesses. So here it goes!!! I have been using the services of door to door cleaners for about 10 years and am very pleased with their consistent effort to be a customer oriented business. The store is beyond clean, and the overall design of the stores (I have from time to time used a few other locations on the westside) is aesthetically pleasing. The customer service is great, they always personalize the service and are highly attentive to my individual requests (no starch, no crease, few bags, loose buttons, re hem etc). For what I get from door to door I feel I get a fair and competitive price. A++++++ to door to door cleaners and thank you! I highly recommend this business to anyone who likes great service, and a great product in return.

I can’t express how happy I am with their service. MAGDALENA the seamstress did an amazing job on my wedding dress. I can’t thank her enough!
From panicking because I needed my dress fixed soon. Shopped around various places and the price to fix a dress was beyond ridiculous. She went above and beyond. The hemming on mt dress was not easy do to the lace at the bottom. She literally had to to most of the work by hand. I would post a picture but my Fiancé’ is on Unilocal :)

Received a call from management. We addressed my concerns. This place really is for higher quality garments, and the quality of the service shows. While I will probably not use this place as my bi-​weekly cleaners, I will bring my best items here.

The owner seems nice, but all of the stores are run SO POORLY. They have ruined so many of my high end tops and dresses. I have asked them repeatedly to not SEW/​Un SEW my clothes and they agree when I dropped them off. then when I picked them up — they would have re-​stitched them and the stitching looked like a child did it. Many times. My new dry cleaner literally LAUGHED when they saw the horrible tailoring on my clothes! Even after the owner and I discussed it and he apologized, and asked me to come back so they could try again… AND they did it again –They still have a dress of mine — from a year ago that they promised to fix when they broke a stone in it and tried to replace it with a tacky plastic rhinestone (without telling me — like I wouldnt notice — customer service is HORRIBLE). They also did a poor job on my husband’s suits — we would get them back from the cleaners with gum wrappers and sand in the pockets! Avoid if you value your clothes and sanity.

Totally ridiculous pricing. $ 7.95 per pant? Get outta here. Had the 50% coupon, but beware it only counts if you have 10 articles. I had 8. No dice. Won’t be going back. Totally feel suckered.

Sajid and Habib are wonderful. I brought my wedding dress to their Manhattan Beach location and Sajid personally came up to the front to assist me. He thoroughly checked every inch of my wedding dress and called over his seamstress to give her special instructions. Unfortunately I did not use D2D for my alterations. My dress designer altered it for me which ended up being a nightmare and my dress and my bustled train were too long — and my wedding was by a lake, on grass that had recently been watered! The entire bottom two to three inches were dirty. Sajid instructed extra special care and attention since my dress was all lace. His seamstress took off pieces of my dress, then they cleaned it and then sewed the pieces back on to ensure none of the lace would rip. the level of service was impeccable and their prices are incredibly reasonable. Thanks Sajid!

Yes, the price may be higher than your cleaner down the street, but it is all worth it. I took to sport jackets to Door To Door Cleaners and they made them the best fitting jackets I own. I believe their tailoring to be the best in the South Bay area. Great work!

Great quality and service. A bit pricey.

I brought my wedding gown here to be cleaned and they did an amazing job! It took about 6 weeks but it was worth the wait. After the weddding my dress was SO filthy. Door-​to-​Door Cleaners cleaned my dress and made it look like new! The owner, Sajid, was so helpful… he made sure to be there the day I brought it in so he can personally have a look at it. They really care and they do an amazing job. You need to be careful where you take wedding dress to be cleaned because the fabric is very delicate, you can trust this place — I highly recommend them!