When I try to trade in un-open games they refuse to take them. On the day after thanks giving I tried to trade in my x box one, with several games, one of the games was not opened, the cashier out right accused me of stealing the game because it was not opened and refused to take it and said that when games are not open they are most likely stolen. I am currently debating hiring a lawyer, making accusation of theft is a serous matter.