Paradise Nails

Mixed feelings about this place. They seemed super rushed and rude. And my nail tech cut the underside of my nail. But it’s within walking distance from my apartment, so I’m torn.

I’ve been here multiple times, and it ranges from «alright» to «good.» I even called once or twice to let them know I was coming, with how many people, etc. It doesn’t seem to matter though, each time I called I still had to wait as if I surprised them by showing up. On the other hand, I’ve barged in on a tight timeline without calling, in desperate need of their service before leaving town, and they were able to seat me immediately and get me out of there on time with my nails reborn.
If your priority is to get it done at a good price, and you crave accessible parking and extended hours, this may be your spot. However, coming here is a bit like a box of chocolates — you never know what you’re gonna get. I’ve had an older woman work on my toes and tips and she did a wonderful job — she was thorough and efficient, but I still felt pampered. I’ve also had a few younger technicians who seemed to be in a huge rush to get out of there — plowing through my cuticle trimming and slapping on some paint. I mean efficiency is cool, it’s so industrial revolution.
Why try to control everything, you know? Truly live in this complex, imperfect world. Sometimes you have to eat through the cherry cordials to get to the mocha truffle. I guess that last one doesn’t make sense if you like cherry cordials. :-X

9÷11÷2015. Worst mani/​pedi I have ever had. My nails were unevenly cut and poorly filed. I left with too bleeding cuticles — no care provided. I had to take care of all issues at home. What did I get for $ 45.00 + $ 10.00 tip? PISSED OFF. My recommendation: STAY AWAY!!!

I stopped here at 3:30 on a Friday. I left at 6pm after waiting for almost an hour (was told 20 minutes…). I got a pedicure. The man was very nice and laid a towel over my lap because I’m short and my skirt was riding up a bit. My pedicurist was very attentive to my nails and cuties, and the massage was short but good. My biggest problem is that I’m a hair stylist, stand all day long on my feet, so there’s some serious build-​up of calluses on my feet even thought I get a pedi every few months. Most of this was missed. Feet felt okay for a few days and then rough again. Granted, I’m very very very ticklish with the scrubber thing they use, but I do prefer the thing with the razor blade that other nail salons use. Make sure to tip in cash as you can’t tip on your card. And tip well, these people work hard.

I almost canceled my appointment based on all of the terrible reviews here. Glad I didn’t! I was in town for a wedding and needed a pedicure at the last minute. After calling a lot of spas and getting nowhere, Paradise fit me in on short notice. They did careful, quick and very good work. No, it’s not a spa. It’s a mani/​pedi shop in a strip mall. But I was very pleased.

In town for weekend wedding and wanted last minute appointment. The staff were friendly and polite. I can early for my appointment and they were able to fit me in, allowing me to wait with my feet soaking and the massage chair on. I got the gel pedicure, the massage was nice (and not painful). The place was clean and the end results looked great all for the most reasonable price I’ve ever had.

I’ve been here twice and had very different experiences.
First time: I came for a lunchtime shellac manicure with a friend who often goes to their other location in Middletown. With no appointment, we had a very short wait and then got side-​by-​side manicures. Both were well done and no nonsense. This isn’t a place to lounge about, receive a hand massage and get the «spa experience». It’s plain and simply a place to get your nails done. Which is fine by me as the regular manicures are only $ 15 and shellac $ 30. This time, my shellac lasted about a week before some nails peeled off. As this was my first time with shellac, I don’t know if this meant it was poorly done since they advertise 2 weeks no chip or if I’m just hard on my nails. Regardless, the color did not go down very close to my cuticle to start with so the remaining nails looked super grown out by 2 weeks.
Second time: Took a friend from out of town on a Saturday afternoon. We came in and had to make an appointment for about an hour later in the day. We came back and both got shellac. Her technician cut her cuticle to the point of bleeding several times and mine started to square off my nails without asking (even though they were clearly rounded from my last manicure.) I stopped him but upon seeing how short my nails would have to be to go back to rounded on the couple he’d done, I decided to try square for once. I had to ask for several nails to be refiled when he was done as they were uneven. At the end, the shellac had some pretty bad blemishes from him touching it before it was dry at some points. This shellac only last 3 days before one of my nails started to peel off and my friends only 5 days for almost all of her nails (her technician lightly filed the ends after shellac application which is a huge no-​no as this breaks the seal between the shellac and the nail).
So overall, I do not think I’ll be returning, especially not for shellac. If you happen to get their good technicians, remember their names and make an appointment with that person specifically or else risk wasting your money.
Also side note, they only accept tips in cash. Probably to avoid declaring them as income on tax returns. Sketch much?

My nails are still alive. But I walked in with three other girls being taken care of and two staff. Maybe one was between jobs? Anyways, I came with another friend and because I had read some reviews, I was prepared to eat… so we went to Panarea that was right next door. 1-​hour later, we went in, waited some more and were ready to get our nails did. I kind of got to talk to my friend two stations down. We had to talk over the ladies that did our nails but I was not too worried about that. My friend had an arm massage, I got a hand massage. She got hot stone, I got a hot wash cloth… I was not disappointed but it was odd. They were closing as we were drying our nails. And the kid came out to help so it became rather awkward.
My nails turned out ok. The top coat only went down part of the way to the edge of my nails but I was getting Seahawk colors so maybe she was biased? Either way, 1-​week later and my nails are ok. Better than what I would get if I had painted them my self but for $ 15, I guess it is worth it. Maybe?

SO my first experience here was just fine. The next time I went back with a friend… we strolled in around 5:00 and there were only two people on staff, both giving manicures. They slightly rudely asked us to come back later, and we agreed and set an appointment for 7:00 because they told us they closed at 8. We got held up at a dinner event and ended up showing up at 7:15, and the place was closed! They didn’t call to warn us or leave a note. They simply forgot or ignored our appointment… not goin back!

I will not be returning. Both staff members that took care of me were very rough. The man doing my nails completely ripped up my cuticles and I still have pain and scabs 3 days later. He continually told me to relax my hand or he couldn’t help from cutting me. Overall my nails and toes look ok, but the painful experience was enough to keep me from ever coming back.

I paid $ 35 for a shellac job that looks grown out, which leads me to believe they purposely didn’t paint near my cuticles so that id have to come back earlier. Cuticle job and rest of the manicure were fine.
The staff was friendly but didn’t speak great English. The service wasn’t terribly fast or slow but I did somehow end up entertaining the technicians 8 year old daughter that was clearly bored and chatting up all of the clients. Not the most professional way to handle a business.

My shellac peeled within 2 days. I stopped by the salon to show the manicurist and he fixed it. The following day another fingernail started to peel. Once again, I stopped by. Who’s got time for this?
Not good.

I just got a pedi here with some friends, and while my nails look great, I wasn’t impressed with the overall experience. Not that it was necessarily a bad experience, but I will probably spend my money elsewhere in the future. First of all, it felt rushed. There was a hot stone massage and a calf exfoliation (which smelled wonderful) but it was short lived. The entire pedi lasted about 20 mins. The technicians were dressed unprofessionally, and the environment was not very spa-​like. Especially with employees’ lunch laying out on the counter and kids hanging around staring at you. Another note: They don’t take debit cards. They have a no-​fee ATM, so that you can take cash out to pay (or pay with credit card). The ATM machine only dispenses 20’s, so when I asked them for change the technicians were pulling wads of bills out of their pockets … Again, it just seemed unorganized and unprofessional.
So, it was not necessarily a bad experience, (my nails look great and my feet softer) but not the greatest experience. If you’re in a hurry, this may be a good place to go, but if you’re looking for more of a spa treatment, maybe look elsewhere.

I’ll keep this review pretty short because my thoughts of Paradise Nails are simple.
I did not like my mani/​pedi experience. While I was waiting, I noticed that the nail salon had no music playing so that it was awkwardly silent and you couldn’t have a conversation without feeling like everybody could hear you. There was also no AC and no record that my reservation was ever even taken. I told the guy doing my nails *twice* that I was getting a manicure as well, and he kept forgetting, sigh…
Worst of all, the quality of their nail painting and nail handling was very bad. One day after my mani/​pedi, I noticed that there were bubbles in the nailpolish on multiple fingernails. Two days later, my fingernail polish was already chipping. I also noticed on my toenails that they did not take off all of my remaining nail polish… I could still see the red polish under my nice new green color! It looked terrible! They also did something wicked to my cuticles because they won’t stop peeling.
Bottom line: good location, decent price, but BAD SERVICE and bad quality nail treatment. The manicurists clearly don’t actually care about the quality of their work. I will not be coming back here.

Just got a pedicure here last night with a few girlfriends and we were impressed! I’ve never had a hot stone pedi before and I will definitely be back for another, it was so relaxing. My technician also did a great job with the polish and really shaped my nails well.
Ambiance is less than ideal. There’s random things scattered throughout the store, and a broken ATM machine sitting in the middle of it. Seems slightly disorganized. We were also disappointed when we arrived as we had made an appointment for three pedicures at 7:30 PM and when we got there all of the technicians were busy and they said we would have to wait. Isn’t the point of making an appointment that you don’t have to wait once you get there? So that was annoying, luckily we didn’t have to wait too long (10ish min).
So, come here if you’d like a good pedicure, haven’t tried their manicures yet but I plan to. Mine ran around $ 30 which is fairly normal for a pedi. But don’t expect to feel like you’re in a spa.

Just had one of the best Mani/​pedis I’ve ever had. Hot stone for arm and leg massage was not expected but felt fantastic. I’ve only had hot stone pedicures at fancy spas that charge a ton for it. People were friendly and gentle when it came to cuticle care. definitely recommend.

Awesome pedis! They use a warm stone massage as part of the treatment which is a nice touch. Really reasonably priced, too.

Not very impressed with the services there. I got a mediocre manicure and pedicure, barely better than I could do myself. They couldn’t find my appointment even though I had called earlier that same day and they told me that was a good time. The people working there seemed extremely rushed and as I was finishing my manicure, at least 5 people came in saying they had appointments and none of the manicurists were available. When I sat down for my manicure, the woman working with my tool out one of those drills to sand down my nails and when I asked her what she was doing, she said that she was giving me fake nails and needed to sand my real nails down. It was very hard to convince her to just give me a normal manicure.
Not worth the price or a very rushed service.
The one positive was that they had a great Essie peach color that is now my favorite nail color. I just bought it and now I’m going to go to another nail salon the next time I need a manicure.
Also, even though they take credit cards, they only take tips in cash.

There was about a 20 minute wait but in their defense, it was before lunch when they probably don’t get a lot of traffic. It was worth the wait. The nail tech was meticulous about my cuticles and filed my nailed into a perfect rounded square. Service included a hand/​arm massage and hot stone treatment all for $ 15. I will definitely be back next time I’m in Madison.

Update:
It turns out that I did get only a polish change instead of a manicure last time. I guess the technician felt rushed and opted to skip the manicure. I went back for a mani/​pedi and the experience was fantastic. Great extras– the standard manicure included a paraffin treatment. Although it prevents me from reading a magazine or doing work during the pedicure, I like that they do both services simultaneously. They really take their time and use great care during the pedicure, so doing the manicure at the same time helps speed things up a little. I’m now a fan of this place and can stomach paying a little extra for service that goes above and beyond what I’m used to.