Beach Suites Resort

OMG! Room was fine — newly decorated. Quiet. Right on the beach. Pools were clean and maintained. BUT: Rooms were not cleaned during our 7-​day stay. We could not get clean towels. We only needed the towels replaced once, halfway through our stay! Even though there were empty rooms, they had no towels?! We had to ask for toilet paper, twice. Questionable commercial activities going on in the other rooms! WE WILL NOT BE BACK!

Bizarre. Very strange recent stay. No hotel front desk, nor manager on duty. Never met a single person on staff. Stayed 5 days. When you call the hotel, the call is forwarded to a cell number from Pennsylvania. The message only gives you the cell number, no way to tell if you have reached the hotel. Voice mail is always full. After repeated calls, I reached a person who provided the door passcode and room number. The room was filthy. Dust was a ½ thick on the ceiling fan and water was running down the walls in the bathroom. We did not spend much time at the hotel. Three days after checking in, we had not seen any housekeeping staff. It took repeated calls to get someone to drop off clean towels. We never got clean towels again. Rubbish container in the room was full, and it was never emptied. Very little parking on site. You have to cross a 4 lane busy highway and park in a restaurant across the street. I’m not entirely sure what the deal was with this hotel, as I stated I never did meet anyone on site that worked there. All transactions were with the Pennsylvania cell phone number that took repeated calls to reach. We will not be back again.