Absolutely loved our stay at Lilac. This was our first trip to Mackinac and we were sure what to expect. We stayed in the 3 queen room on the 2nd floor. The layout was large and functional. You entered into a room with a couch, 2 chairs, TV, 1 queen bed, and the kitchenette with microwave, mini fridge, sink, and coffee maker. The back room was a double queen with chairs and TV. The 2 room were separated by a room with a large vanity counter and double sinks. There were two doors that could close off this area for privacy. Then off of that room was a spacious bathroom with a HUGE double occupancy jet tub and toilet. The room was very clean and comfortable. The devil is old style and very floral. But it doesn’t seem dated; that’s just the style of Mackinac island. The bathroom was all white marble tiles and was actually very nice. The little details were awesome. For example, the coffee maker is a keurig with k-cups. They also provided beach towels. There is a cell photo charging doc with room for 3 phones. Lots of nice little additions here and there. Customer service was very friendly and the hotel was conveniently located. We enjoyed using the 29 person hot tub(basically a pool) at their sister hotel across the street. It’s right on the harbor and the view was fantastic.
Cristina M.
Classificação do local: 5 Woodstock, IL
We really enjoyed this hotel. The location was great and the staff was very helpful. Our room was large and clean. Its sister property is the Chippewa which is great because you can use their large hot tub/pool while having a bite to eat and drink at the Pink Pony which is right on the water. Would definitely stay again and will try the spa next time!
Bobby T.
Classificação do local: 5 Harper Woods, MI
This is the second-best hotel I have ever stayed at. I love the coffee machine and the giant rooms. The refridgerator is huge as well. I also like the cleanliness of the room. The dock for devices is also nice. I would definitely recommend staying here.
Anjali A.
Classificação do local: 5 Mechanicsburg, PA
Loved the hotel! When we were searching on TripAdvisor for places to stay on Macinac island, very few places would allow only one night booking. Lilac did and I appreciate that. We booked a suite on fourth floor. Rooms were clean, beds were nice, double vanity, coffee machine, microwave and small fridge in the room. They had an iPad charger along with iPod docking station. Water view from the balcony. Balcony faced the Main Street, but was not noisy at night. Very peaceful and spacious. The hotel is within walking distance of the ferry docks. Plenty of food places within walking distance. My office contacted me and wanted a document signed urgently. The hotel had a wireless printer which I used to print the document. They then faxed it for me too. I was impressed by the technology they had and by the convenience of the service.
Jeff W.
Classificação do local: 4 Kalamazoo Township, MI
Stayed two nights for our anniversary. Great hotel in the middle of Main Street. Balcony view of Main Street was great for people watching. Room was typical old hotel with floral motif and wicker furniture. It was surprisingly large for an old hotel. A few minor quibbles were we would have liked a door between the bedroom and living area. Also the TVs were new flat screens but reception was a grainy analog picture. The front desk was very helpful and Archie the porter was great in managing our luggage from the ferry. We travel with our disabled daughter and the hotel was ADA compliant.
Tim S.
Classificação do local: 5 Chicago, IL
You have been upgraded to 5 stars from 3. Most hotels on the island are a place to rest my head after racing to the Island and after a lack of sleep, coupled with a «touch» of rum at the Pink Pony all I really need is a shower and a comfortable bead to wake up in. Why then am I giving them 5 stars you may ask? It comes down to customer service… A little background is needed to put things in perspective I suppose. I have raced to the Island 14 times now and what we do is load shore bags into a car in Chicago and a friend, relative, loved one will act as shore crew and deliver our post race cloths and toiletries to the Island so we do not have to carry them on the boat as it is additional weight. There is trust put in the services that our friends and the Island merchants provide. I will say the Lilac Tree went above and beyond this year. My bag went missing somewhere between the parking lot at Shepler’s Ferry dock in Mackinaw City and the L.T. Upon me noticing that the bag had not made it to the hotel the front desk staff called all the hotels and B&B’s to see if my bag had shown up accidentally at their properties to no avail. Bags do go missing on the Island, it happens I get it and most do eventually show up. A Lilac Tree employee, who splits time between two properties, kept my bags description tucked away in her head and when she happened across it at a B&B she worked at she immediately rolled it back to the L.T. and called me to let me know it was located. After a discussion with their staff as to its whereabouts and how it came to be located they offered to ship my bag back to me. Thank you for going the extra step, I truly appreciate it.
Amanda E.
Classificação do local: 3 Chicago, IL
Was unimpressed with this hotel. My husband and I are frequent travelers and have basic expectations for any hotel. When we arrived, the houskeepers hampers were out in the open, and the janitors closet was wide open, I ended up closing it a few hours later because it bothered me. Very dim lighting and poor heating system. It would make one of the rooms warm and one hot. In addition, we were woken up at 3 am by drunk people banging on the door next door. I called the hotel secretary after this continued for 15 min, no answer. We were then woken up by the cleaning staff that morning around 9am vacuuming loudly, constantly opening and closing doors, etc. These problems can all be fixed and regulated.
Sandy C.
Classificação do local: 4 Ann Arbor, MI
We got a great last minute deal to stay here on a Monday night. We had an island view(ie parking lot/alley view) on the second floor. The room was very quiet and clean. I’m sure lake view is more noisy because it looks down onto main street. The location was good. It’s right in the heart of the Main street strip. It’s a 5 minute walk from most restaurants, ferries and bike rentals. We had AC, 2 tvs, 3 sinks and a fridge in the room. The shower had good hot water pressure. It’s definitely decorated in an «old Aunt Lila» style, with floral wallpaper, bedspread and dark carpet. It looks like there should be 12 cats living there too. The whole place looks like a floral shop exploded. Check in and out was a breeze. The front desk was friendly. I’ve stayed in a few different hotels on the island and they are all about the same. Do NOT expect the modern«marriott» hotel spa experience. These places are all relatively old, with smaller rooms.