Delores Stubbs – State Farm Insurance Agent

Delores has been my agent since she opened up in Lynwood. Prior to that I did not receive the excellent customer service I felt I deserved, so I decided to transfer my policies to Delores. It was best decision I could have made. She is reliable, informative, and trustworthy. I fully recommend her.

I purchased my first brand new car from a dealership on September 2014. I was shopping around online for quotes and was surprised at how high everything was since I was used to paying $ 50 insurance for older, used cars. I got a call from Delores’ office and was given a very competitive price and I informed them I still wanted to shop around. Not even an hour later, the representative called me back and offered me a number I couldn’t refuse considering what I was being offered by other companies. I went into the office and the whole process was very smooth. The representative Fernanda, who no longer works there, gave me every single possible discount she could, leading me to walk away a very satisfied client. On March 2015, I purchased a second car and this time around I knew what kind of numbers to expect. I went into the office with my mother and we explored all the options we had with Maria, who by the way is amazing. We finally came down to the option that would provide us the best value for our money. Whenever I tell someone what I pay for both brand new cars, they don’t believe it! They will definitely take care of you at Delores’ office. And I can’t forget to mention Delores, who is fantastic! She always makes sure that we fully understand all the coverages we are leaving with and what is and is not recommended. The customer service skills everyone has are impeccable. I always refer my friends and family to Delores. I definitely plan to stay with them for the long run.

Delores has been my family’s agent for the last 5 years. She’s a wonderful agent. When I was involved in an auto accident she eased my mind a great deal. I received a call from Delores personally within 24 hours of SF receiving my claim. Delores is very honest and is more concerned about her clients and their families rather than just trying to sell policies. My parents met Delores a few years back, and they’ve loved her every since. When I graduated from College I received an email and a card from Delores congratulating me. Delores is always so informative and very knowledgeable of what the best options are for her clients. She’s the reason I have a 20-​pay life insurance plan, as well as renters insurance on top of my auto policies. I love Delores and everyone in her office. Delores is the best agent my family has had! She’s a great agent, friend and person.

I transferred all my policies to Delores Stubbs not knowing the kind of service I would be getting since my previous agent’s office was far and I wasn’t getting the service I needed. After I transferred I received a welcome call and thought that was very nice of her. I am very happy to report that I made the right choice in transferring all my policies to this office. I receive excellent customer service and the reps in this office are great! I can easily communicate with the office by phone and email and get a fast response. Even when they are busy, they call me back to tell me that I should receive a response by end of day. I can walk in the office and feel welcomed!

I’ve been with state farm (Delores S.) for years. Let me tell you, I am a hand full. No matter what, Delores has been there for me. There have been times she has been there for personal issues, not even insurance related. That takes time and dedication to what you do and who you do it for. Isnt that what we are all looking g for? Someone to treat us like a human being? She is kind, curtious, caring and extrememly attentive. She cares about me personally and goes above + beyond to make sure I am taken care of.
I don’t plan on changing insurance or agents any time soon! Love it and love being taken care of!

I got into an accident. Delores is my agent — by default because my branch shut down… I never got a call from her or her staff regarding my accident. Worst agent and agency ever. Transfer if you can. It’s been almost 2 weeks and nothing has happened…