Freeway Insurance Services

Really appreciate the service. I was scheduled to speak to a Estelle but when I got there I had to wait for anther rep which was cool until the representative took a few personal calls and finished each one in between my servicing. After finally getting my quote done and a few minor mistakes the manager one wonderful smart and highly experienced in her job young lady saved the day. From duplicated driving records to some sale errors in the computer. This woman seen the representative which was helping me on the other side of the room almost make a mistake before she even was able to complete the mistake. Tried correcting her and some how the rep still messed up. It was pretty funny to me. I recommend this place if you have a lot of time on your hands. Trust me in the end the manager I think her name was Angelica but I do not remember will take care of it all I commend her for her expertise and professionalism! Very happy with the quote and service I received in the end thanks again and go to New York you will love it…

The worst insurance experience of my life. Do not trust these people they charge an exaggerated start up fee and try to charge you hidden fees every month. That’s if they can get the automatic payments correct. If not you have to pay more. They have terrible customer service. Look elsewhere

I have been going to this office for the past 2 years and have had nothing but bad experiences. The first broker set me up as an «International» driver and since I never checked the paperwork, I paid the international fee for a year. When getting a renewal, I was told I had no coverage by my lean holder and the insurance broker opened a new account. I did not receive a copy of my policy due to their printer being down, which I understood. Things happen to office equipment all the time. Long story short, I ended up paying TWICE for duplicate insurance within a 4 days span. I had to find a way to contact their corporate office because their manager, Hector Bejar, was just giving me the run around. I went into the office 3x and was buttered up only to be sent away with false hopes of someone helping me. He assured me that the corporate office workers were clueless as to what to do and assured me that he’d have the problem fixed. It has been TWO months and no refund, no courtesy call, nothing. Last time I EVER go to this insurance office.

i bought a 6 months car insurance from this office, and i paid the total amount, but it has been past just 1 month and i already have two bills from them, they are charging me $ 200 more and i have no accidents and no tickets. hector never talked me about these extras charges and he don’t wanna resolve this problem. if you have the same problem you should call to the «department of consumer and business affairs» to report this fraudulent office, the phone is 1 800 593 8222 they are already taking my case.

Two words, Angelica Lopez :) :) cool personality, that type of person who goes above and beyond to satisfy your needs! She made me feel as if I wasn’t even a customer, in a good way, which is what you want from your employees for a successful business transaction! Took a while but only because she kept checking for the best deal for me and my whip. Much appreciated! And sorry I took so long to post this Angelica but ask for her if you’re looking for a new policy or looking to change policies.

You call and get a quote and you go in and its not even close to that quote, also the policy they were offering were too expensive called GEICO and no down payment needed and got full coverage for even cheaper than their liability this place just steals your money and lie to you the supervisor first gave me a 100 $ discount then a 80 $ discount which still was way too expensive lol makes no sense they make up their prices

Hector Bejar was very professional and friendly. I would definitely recommend him when seeking car insurance. I got a few insurance quotes and Freeway gave me the best price.

I highly recommend ANGELICA LOPEZ she really answers all my questions takes time with me to make sure I understand my policy for my insurance. Been with freeway insurance over more then 2 years thanks to her. I really like her customer service! Thank you Angelica

I highly recommend Freeway insurance. Kevin is the go to guy! He helped me get the best insurance plan for my car and needs. Kevin is very educated and informative when it comes to car insurance. He provided great customer service to me and my family. And even doe my husband has an accident in his record he still was able to get us an affordable insurance plan. Go to freeway insurance!

Great deals and great service. Most definitely recommending, Marvin Ramos. He was very informative and made sure i got the best deal in my Auto coverage.

Best Deals & Best Service and Fabiola is simply the BEST at it !! 100% recommendable !!!

Stay clear away from this place at first it seemed like a good deal with low monthly payments and then bam only a month of insurance and they are withdrawing money from my account that they wernt suppose to and without refunding the money they took out talked to 3 different people even at the corporate office and no is any help at all I’ve had geico insurance before and nothing like this has ever happend I should of stuck with them when I got this car dont let the low monthly rates full you horrible customer service