Jack In The Box

Food is good, but customer service sucks. Visited here a week ago and the kid at the drive through asked if I wanted hour sauce, when I said yes, he shut the window and I left so confused.
I came back today and went through the drive through and not once did the guy say thank you or smile. He kept saying «okay» when I asked what I wanted and then forgot if he gave me my drinks (he didn’t).

Just came back from this jack. I really never write a review but this time I really liked it. This particular jack in the box. It’s VERY CLEAN not like other jacks. I really loved the personal. In short — very clean and friendly.

I don’t care who you are, two tacos for a dollar is a five-​star deal! And frankly, they are delicious.

I notice This specific Jack in the box is crazy busy at night. As in the drive through goes almost onto the road. But that doesn’t stop my craving for the sweet goodness of the herb butter Burger thing. I was in a particularly bad mood, but with a good company. The line probably took about 5 minutes a car at each spot to stop. I think if I was alone and in a hurry my experience would feel different and I would’ve left. When we got to the window I noticed it was a one man show, who looked like it was the manager. He was very nice when I asked for sugars for my iced tea. He grab a handful and jokingly said it might take This much to make it sweet. We laughed and grabbed the sugars and I stocked my car. It took an incredibly long time yo get the food, However we were patient and understood that he was pacing around multitasking. When he was bagging our food he asked what dessert we would like and jokingly I replied peanut butter pie! (Has been my craving all week) then I noticed he grabbed 2 Reese’s peanut butter pies and bagged that as Well for me and my compadre. He said sorry for the Wait and that it was on him. I only wish I could tip him for his kindness! He made our sour night sweet. I’ll definitely return, no matter the Wait.

Go stoned. It helps the experience. Also, check ur bag to make sure they got it all if you’re doing drive-​thru. And a lil Jack ball for ur car antenna because… wait, dont get that. Looks dumb.

Cold fries, forgot my soda… Than gave me the wrong soda! Feeling sick! Not good!!!

You have to be kidding me! If I don’t stop and check my food in line and make others in line wait. Then they forget food every freaking time. Not just once in a while. Not by a certain employee. But by every person that works the drive thru every single time. I’m done here. You will never see a nickel of my money again.

Yeah, go someplace else for those late night cravings… People here are consistently, absolutely, COMPLETELY incompetent… And, yeah, Jack in the Box is one of the greasier guys in the fast food biz to boot-​even McDonald’s is trying to make more of an effort to have appetizing, healthier food on their menu. Same thing with Wendy’s. (But I still have serious, SERIOUS doubts about McDonalds…). Jack in the Box: where you can have breakfast whenever you want, for dirt cheap (so long as you actually get WHAT you want…).

Terrible service!
They need to stop hiring kids right out of high school, and keep the place clean.
I love jack in the box, its the only fast food i will eat. But i will NEVER go back to this one.
I ordered a simple jumbo jack combo with curly fries and a coke.
I got a chicken sandwich, cold curly fries, and a diet coke.
First thing I noticed was the coke was diet, and i HATE the taste of diet coke. SO i turn around and go back thru the drive thru. I ask for a new coke because this one is diet.
They say… no it isn’t.
HELLO isn’t the customer always right?
I pulled up to the window and said fine, if this is coke I want something else. It taste like diet so your machine must be wrong. The man said i just wanted a free drink and they wouldn’t do that. T
I asked to speak with a manager.
They said I would have to come inside, but i had a baby in the car so i didn’t want to do that so i refused.
He finally went to go get the manager because EXCHANGING my drink is SUCH a big freaking deal.
While I was waiting I look in my bag and realize my burger is wrong.
She comes to talk with me and doesn’t even apologize just fills a cup with coke and hands it to me.
I told her about my burger being wrong now the kid in the background says ARE YOU KIDDING ME? — SO i saw screw it Ill eat whatever you gave me because its probably better than the spit on burger you would give me as a replacement. I take the coke the manager so nicely gave me and handed her the old diet one back. She said no we don’t want that. I say well I have one cup holder and me neither! She closed the drive thru window on me and walked away. By this point there was at least 7 cars behind me and I was so mad they got a cup to clean up in their parking lot!
Never again will I ever come here, nor will my family and friends WHO ALL LIVE IN LYNNWOOD.
Thanks Jack in the box you just lost alot of money hiring this bollocks!

I’ve been to this Jack a bunch. Never really made me too angry. Last visit, a great fellow named Luis was really stepping it up in the service department. Food was hot and fresh. Thanks!

Ok, I realize– It’s a f^%#ing JITB. But, seriously, this is the hands-​down worst one I have ever visited.
On a previous visit, I ordered 2 measly crappy tacos with a side of sour cream. The guy in the talkie box repeated my order back to me. After already being charged to my card, the guy working the window said that he «forgot» to charge me for the sour cream and that it would be another .59 cents. I told him to forget it– how ridiculous is that, to be charged a measly stupid .59 cents for his own error? I think he felt bad, because he WAS just going to give it to me, until his B*#&h manager caught on. He even tried to explain that it had been his mistake, and the manager flat out didn’t care, and wanted to milk me for another .59 cents. I know it wasn’t the guy’s fault. I feel bad you have to work there, bro.
Tonight was the topping to this bad, crumbly, lousy, s*&^%y cake. Went to the drive-​thru to order 2 milkshakes. The lady in the talk-​box mumbled something COMPLETELY unintelligable. Ok, I heard 5 – 10 minutes, clearly, everything else was jumbled. I then asked her: «well, all we want is the shakes, so can we order them now and wait for them?». Another, much ruder, mostly unintelligable response. So I finally asked her «So what you’re saying, is that there are NO milkshakes.»… «No, no milkshake».
All you had to say in the first place, was for whatever reason there were no milkshakes available, instead of feeding me a bulls*#t lie about how you’ll have them ready in 5 – 10 minutes and then a second later, not at all.
Stupid seasonal milkshakes… luring me to this craphole with the most godawful service ever. I know, you don’t have to be really smart to work there, but you should at least be required to speak english clearly. Never again… the pumpkin shakes are amazing, but the pain of incompetence and inconvenience isn’t worth it.

Friday night, too tired from the wear and tear of the work week to make dinner, so we went here for some cheap and easy grub. They have this cool (new?) self service kiosk to order your food from, it ended up taking us 3x longer since we were scrolling through every item, ha! Food was all good as usual, we ate in this time so we were surrounded by the usual mix of jack in the box crowds i.e. young groups of kids, couple of homeless fellas and couple of normal folk. good deal. wait a sec… this ended up being my momentus 200^th review? how anti-​climatic.

Hey, its open 24 hours and u can get breakfast all day without leaving your car, which works wonders on those hungover Sunday mornings… plus for me its only a 4 – 5 minute drive…5 STARS! YAH!

jack in the box=FAIL. I couldnt believe that they‘re implementing a machine to take your order instead of a real life person. is that wtf the future is cut out to be? that wasnt why im giving it one star, the reason is even when i was trying to make a special order, jr. bacon w/​lettuce, pickle, onion. i couldnt, so i informed a staff member who told me to go ahead and order anyway and she would make sure my order would be fufilled to my specs. when my food came sure enough it was a jr. bacon PLAIN. i asked the lady to change my order, of course she did, but not without giving me a bitchy attitude. never had this problem ever. esp. with a human. AVOID THIS JACK IN THE BOX!

Would’ve given it a 4 if it weren’t for the staff and super small dining area… other than that you gotta love Jack in the Box. Drive-​thru is average speed.