Raplee-Boice Accounting & Tax Service

Very unprofessional, they did my taxes and when I left they told me I had a $ 2,700 refund coming after entering all my info. They called the next week and said my taxes were ready to pick up. I drove the hour round trip and when I got to the office there front office person said my refund was roughly $ 900. In addition they charged me double from the year before because they bill by the form and they had to fill out a couple more this year.
I asked to talk with someone to get an explanation and they didn’t have anyone available.
My issue is that I would have expected a courtesy call from the tax prep person before I came to pick them up explaining the $ 1,800 dollar difference and it would have been appropriate to also let me know they were going to double my bill for preparation.
I will not use again, they are not worth the drive… and I will not recommend.