About Faces Day Spa & Salon

I scheduled a last minute, multi-​level highlights and color with Annaleigh on a Sunday. My hair is not the easiest, and I was thrilled to even get the appointment. She took her time to listen to what I really wanted and didn’t just do whatever she thought would look good (which I think some stylists do). I didn’t notice any attitude problem with the staff. The place does need a remodel which I think is planned, that’s the only reason I didn’t give it 5 stars. My hair turned out great and I am really happy with the whole experience.

I’ve been to the Canton location several times before which is MUCH nicer. This place needs a remodel as well as an attitude adjustment. I took my dad here (who frequents this location all the time) to get his hair done. I booked a pedicure at the same time. The pedicure was okay, but I she didn’t buff my feet very well and she used wound of tissues as toe separators. Afterwards I realized my dad still had about 40 minutes left. I asked the woman who had just finished my pedicure if she had an appointment after me and that I would like to get a gel manicure. She rolled her eyes at me and told me it would take AT LEAST an hour for a gel mani. Then promptly turned her back to me.
I’ve never been to a spa or salon that turned down my business or any extra services I might want. At the canton location I’m always asked if I have time for a mani/​pedi after my wax or even if I would like to sit in the quiet room and drink a glass of wine. Definitely not the case at this location. And considering the hefty price tag for their services, they should try to accommodate their customers more.

I love this place. I had a standing nail appointment
– every 2 weeks — for my acrylic nails. I don’t go any
longer as I have had changes in my life. I started out
there after my local salon nail technician «forgot «my
appointment.

I decided to treat my boyfriend to a spa day… and of course I treated myself because… why wouldn’t I?!
I will forever sing the praises of Jacqueline. She is very attentive and she speaks in a very soothing voice. Whenever I return, I will make sure I book her as my masseuse!
For Facials, Stefini knows. her. stuff. My boyfriend raved about her all the way home about how thorough she was. I had Emily and she was also informative. They both were very friendly and eager to offer suggestions for at home remedies.
We received our manis and pedis from the wonderful ladies Yvette and Alexis. We will definitely return to them as their service was excellent. They, too, offered suggestions as to tools to buy for home maintenance.
Overall, I was pleasantly surprised that I wasn’t being solicited to buy their products :)

I had a wonderful 1 hour massage with Brooke yesterday and it was fabulous. The session was exactly what I needed and I felt completely relaxed and relieved of tension in my muscles afterwards. Brooke was friendly and professional.

My masseuse was complaining a about her personal life the whole time I was receiving my massage. The spa itself is beautiful and the staff is friendly, I would have rather just had a nice relaxing massage.

I just got my haircut at About Faces Timonium for the first time. I LOVED It! Go to Grace!!! She was so patient and really listened to what I wanted to do with my hair. She didn’t push products. She took her time and really looked at my hair. I have curly, really thick, frizzy hair. I came out looking like a shampoo ad. Loved my experience. Everyone I encountered from check in to check out was great.
I’ll definitely be coming back.

Great service, nice staff, and a relaxing massage. Could I ask for more? (Well, yes, probably. But that would involve Jetsons-​style robots and flying cars, but that’s a whole other story…)
If you haven’t scheduled your massage yet, (if you’re here for a haircut or other service) and want one, ask the scheduler who they recommend. They know their stuff & refer the best!

I recently received the worst hair service I have ever experienced during my visit to About Faces for a color. Either my colorist, Laura, didn’t listen to my requests, or we had a misunderstanding, but my color was so bad I had to go back for a re-​do. The second time around was even worse. I was hoping to have my brassy red color muted down to a natural looking brown, but what I got was grey hair. I left the salon after 4 hours of «fixing» and had to go straight to the drug store to buy a do-​it-​yourself kit. They were nice enough to comp the service, but I DID have to pay for a $ 30 «trim» Laura pushed on me and which I was under the impression was going to be a favor.
I have seen great work done by the colorists here, but at their hefty price tag ($ 145 for «highlights») and tendency to disappoint, why bother?

Whats that you say? You’re a fashionable but busy lady with little patience for high-​maintenance haircuts? Funny story, so am I. I was epically unsatisfied with hair cuts in Baltimore until I met Jenn Cubbage-​McCrimminon and learned she works at About Faces in Timonium.
You should know it took me years to find a great place to get my thick, unruly locks groomed. Half my dense collection of tresses are curly and the other half straight, making good looking, natural, low-​maintenance hair in the swamp-​air of Greater Baltimore more than improbable. I walked into the salon and told Jenn, «O hai. So, I’m a tomboy, and spend most of my time in front of books and a laptop, but I just want to do something nice (and pretty!) for myself so please make me look hot… and don’t take too much off… and I don’t want to have to always blow-​dry …and no I don’t use product!» … you don’t need to be a stylist to notice the ridiculous nature of this request.
Needless to say, thanks to regular visits and shape-​ups with Jenn, I’ve gone through 4 major re-​styles in the past 3 years. Jenn gave me The Thick Bangs cut more than three months before it became The Great Hair Trend for Fashionistas of 2008. Right now, I’m growing those bangs out and with the help of the occasional face-​framing braid and a great cut, its not nearly as annoying as I thought it would be.
Kudos, Jenn (if you’re reading this). I get compliments on my hair on a weekly basis, and I have you to thank for it.
PS– Jenn is highly trained with a resume longer than my thesis, so I recommend giving the salon a call and asking about her! And no, I wouldn’t mind if you dropped my name.
PPS– Oh yeah, and the salon itself is clean, relatively quiet and provides all the usual accoutrements like drinks, make-​up, massages, etc. And they make you turn your cellphone off if you’re being a Chatty Cathy… very nice :)