Pope Automotive

I wish I could give Pope 10 stars! I cannot describe how good it feels to go into an auto place and not feel cheated on price and services because I’m a girl. I have never felt that way here and it is awesome! Their prices are very fair, they are polite and professional, and I have never felt suckered into a service my car doesn’t need. To top it off, they have gone out of their way to provide the specialty knowledge and service my Prius needs. This place is so great! Would definitely recommend.

Found this top-​notch shop thanks to my fellow Unilocalers. These are honest guys. I was told my car would be completed same-​day and it was, except they accidentally broke a sensor making the needed repair right before they closed for the evening. They immediately called me, let me know what was going on, and explained that they would be making it right, though they had to order the part. By 9am the next morning, I had a phone call that my car was ready. They wasted no time getting that sensor replaced once it came in that morning! Also, as a female, I think it’s important to note that I was not hassled here… ever. They confirmed the problem I was having and repaired it without telling me the laundry list of other items that needed to be done «for my safety» like some of the shops and dealerships I have been to before in Dallas. None of that here, and I thought that was impressive and admirable.
Cost was very fair. They were $ 100 more than an individual working out of his home (turnaround time of 2 – 3 days) and $ 175 cheaper than my Nissan dealership in Dallas. Given the very quick turnaround time, above-​and-​beyond hassle-​free service, and quality work, I think their pricing was very fair. This is the best experience I’ve had with a shop in years. I will be referring everyone I know here for any needed work!

Worst ever,
I brought my car to this place because of the Unilocal review. The car was squeeling when I turned the steering wheel.
They told me that they woudl diagnose the problem in a couple of days. AFTER eight days and multiple phone calls I told them I wanted my car back. They told me that the power steering motor needed to be replaced. They replace it at a cost of $ 500.
After I got it it back– THE PROBLEM WAS WORSE. Now I can barely steer the car. This place ripped me off– and they were incompetant. DO NOT GO HERE– go somewhere else– unless you want incompetant mechanic work.
THE ABSOLUTE WORST mechanic I have ever visited.

Great Folks! Took my daughter’s Jeep there and they got her fixed up. Fair pricing and quality work. She is a student at Tech and I am in Dallas, so it is nice to have somebody that is honest and fair that can take care of her vehicle.

Been taking my cars and recommending to my friends for many years. Always the same, good work at a fair price and Rick stands by his repairs. Never had a problem with repairs! Highly recommended. Take your car to Rick and you will not be disappointed… st

They always do a good job and get things done fairly quickly. They treat their customers cars as if they are their own.