Jiffy Lube

I had a giant rock hit my windshield while on the highway today. It left a big «bullseye» crack that looked unsafe, so I wanted to have it fixed right away. I tried big name glass repair shops in the area, but there were no appointments. I also have no insurance for glass, so the repair, based on estimates, was going to cost me around $ 130.
A friend told me to try this Jiffy Lube. I called at 6pm and Ashley told me to come right down. They did a great job with the repair. Although not perfect, Chris told me exactly what to expect with the repair and then gave me the option of not paying if I wasn’t happy.
Chris repaired the glass, made it safe and legal, and only charged me $ 30!
Great service, honest communication, and true concern for customer satisfaction.
I definitely recommend this Jiffy Lube and I will be a repeat customer.

I went in today around 1:20 p.m. I was very pleased to see a female was working there… it always makes me feel good to see women in this field. I believe her name was Ashley. She was very friendly and professional and it was nice to have a smile greet me. She was knowledgeable and explained a lot to me about my car and what services may be needed but was not pushy even though she let me know in her professional opinion with my car would need and offered all the services that they had available. I enjoyed knowing that her best interest was with the well being of my car but also let me make my decision for today’s services because I only had time for an oil change. I just wanted to say today’s experience was a good one. they were very helpful. I also had a check engine light on and I believe his name Brian was helpful in letting me know what the codes were. I just wanted to give a shout out to Ashley, she not only helped me with my car, but she made a good impression on me and I enjoyed her company for something that most of us do not enjoy having to do, getting an oil change. thank you Ashley.

After being turned away from the place I bought my tires. I found myself at jiffy lube explaining my tale of woe and bad customer service. The manager couldn’t repair my tire he did however put the spare tire on for me. So that I can go to work Sunday morning and open my store. My daughter and I go here for oil changes. They are always quick and efficient as well as courteous and professional. Did I mention I was not charged

The 3 stars are for how quick I got my oil change and the good customer service, but I wasn’t pleased with the big foot print of oil left on my light grey rug and how unclean my steering wheel was afterwards. Most likely won’t go back.

The Good: They do indeed provide a «jiffy» oil change — I was in and out of there in about ten minutes without having made an appointment.
The bad: The price of a basic oil change is ridiculously high — a good $ 10 more than what you’d pay at your local mechanic. Moreover, you tell them you just want an oil change, but then they’ll try to upsell you: change the air filter, change the transmission fluid, etc. These services are also overpriced.
While I appreciated the ease and convenience of getting a fast oil change, I’ll stick with my mechanic in the future.

The new management is great, the service is fast, and they let you know what dew based off of the manufactures recommendations. They don’t pressure you into buying, it’s all up to you! Great spot to get services done will always go back

I got my oil changed here about three weeks ago. The service was relatively quick (albeit slightly more expensive than my usual spot) and the waiting room had a TV. The staff seemed nice enough as well.
As most places do, they badger you into upgrades and part changes. This included them taking out my air filter and asking me if I wanted a new one. I declined, but however upon checking under my hood that afternoon, I noticed that they didn’t even reconnect my intake hose. My check engine light turned on the same day, presumably as a result of driving 30 miles without the filter connected.
Thanks Jiffy Lube for costing me $ 100+ extra in repairs I didn’t need.