Macy’s

I went it to this macys looking for make up on a visit out in CO. I wasn’t sure which brand to get. I’ve always used mac but it looks so caked on sometimes. I have very oily skin so I don’t want to mask the oil to looked caked on I want a natural healthy look. So I walked around the make up counters. Some ladies were nice none too approachable and eager to help. Until I got to the estee lauder counter. I’ve heard great things about their moisturizers and serums so I was interested. The salesgirl/​makeup guru named SERENITY. Such a beautiful name for a beautiful young lady so I couldn’t forget it. Man was she helpful and so so knowledgeable. She answered all my questions and helped color match me and offered the best product for my skin. She was an absolute gem! Not only kind but sweet and funny. I haven’t had service like this in a while coming from CA the people aren’t always nice. But this short visit in CO was a good one. If only all the girls who worked these counters were as eager as she was. Thanks SERENITY for your amazing help and knowledge. Keep up the good work and you’ll go far! Macys just earned a customer for life with this one. & WORD OF ADVICE: this young lady could train most of the other associates there!

I encountered five separate sales people during this visit. All were competent, friendly and went above and beyond to be helpful. I don’t often shop in Loveland, but when I come to this Macy’s I can often find great clothes at a great deal!

Well, it’s over price. Though yeah, it’s Macy’s. So what did I expect? Was there looking for dress shoes for my 17 yo son. The selection in the men’s department was horrid. The women’s department was the entire first floor. The men’s… One corner of the top floor. It is smaller than the section with kitchen stuff. And then the employees were «bothered» because we needed to ask a question.

Often low on stock or out of stock. Too many «house brands». Wish there were more Dillard stores to offer competition.

They guy in the men’s shoes was so so so helpful. He listened to me, and was able to find the right shoe for me. He didn’t care about price, and he knew I wasn’t looking for super expensive shoes. Best formal shoe shopping experience I’ve had. Guy with the blond short hair, thanks. You rock.

I was in earlier today. Unless they stop with the perfume or put in better ventilation I won’t be back. Upstairs was fine to shop in but the lower floor smelled so strongly I had to put my shirt over my nose.

Horrible customer service. Bought a set of sheets, expensive, supposedly high-​quality sheets. Within one week of using them they pilled up and were uncomfortable. Poor manufacturing, poor quality. One would expect this from WalMart, but not from Macy’s. Took the sheets back to the store, with the receipt and got half credit back and half in the form of a gift card. Why would any store give half and half credit back on an item that is a manufacturers defect? Any other store would give all the credit back on the credit card used for the purchase. I doubt I’ll ever use the gift card they gave because I’m so pissed off, and they probably plan on that.

Anna and Caroline were so amaaaazing and helpful in the homes department!

Macy’s is the place to go for great clothes at a great price! Today we were in search for dress shirts, jackets and shoes for the hubs. The men’s department is always a little lacking in sales help but the customer service is still top notch when we are checking out. Today we saved 20% on a pre-​sale and were able to use a Macy’s card coupon of 20%.
Naturally, as I was already in the store, I felt obliged to meander through the women’s clothing and shoe departments. And I found some great stuff that was all on sale!
My only feedback for Macy’s is that the pre-​sale receipts can be a little confusing on the discount. Otherwise, this is our #1 place to come shop in Loveland.

Went on Thursday night to buy a suit. Men’s department was virtually deserted except for the 4 employees lounging at their register and the one lady helping someone. Waited for over 30 minutes to get some help from someone there. When asked, the 4 lounging employees said that only the already busy lady could help, but she was too busy chatting and trying to sell credit cards to bother with me. I left in disgust and went to Men’s Wearhouse instead. Hope your bottom line misses the few hundred dollars a suit costs plus the permanent loss of my future business.

This Macy’s was one of the nicer stores I have been to. Clean & new, well organized. & a great selection of spring dresses, which happened to be what I was shopping for on this particular day. Very friendly & efficient staff.

This Macy’s is the two level version with the first floor being all women’s and the second floor being shared between housewares, appliances and men’s.
It’s a little disappointing as the number of brands carried for men are far fewer than some of the other Macy’s around.
I must applaud them for having an impeccably well laid out store. Product is neatly arranged and staff all seem very on top of everything. Seeing me waiting in line to pay another staff member was quick to jump on a register to process my purchase.
Some kids finished trying on some shirts and another staff member was quick on getting it folded and back up on the shelf.
Now this is a smooth running store that makes shopping easy and enjoyable.