Light Hands Wellness Center

I too had an intern. This place is a massage factory for students of one of the local massage schools who make money off the students working for free I believe. Paper-​thin walls where you can hear everything in the common areas. Misleading website as well. I thought I’d signed up for and paid for a hot/​cold massage, only to be charged an extra $ 40 with no warning and complete apathy when I explained the misleading print. Would not recommend.

This place has terrible customer service! Yes you can get cheap prices but when they aren’t paying staff because they are using inters what do you expect. You get what you pay for! When they sell you a ‘nice deal’ in the office beware! You get nothing that states what you have paid for and apparently there is an experation date on the coupon that you will never receive. Find a real massage place to go to, this place is a joke!

I had an excellent time here. I was in contact with the owner several times setting up my appointment, she was even courteous enough to call me and do everything she could to reschedule me when one of her employees has something in their personal life to deal with. When I got there I came in from the hot sun in to a dim and relaxing building, picked up my sheet from the girl at the desk and started filling it out. They only had two small chairs to the side a little couch or love seat would be nice if you have to wait a bit. I had a Groupon for this place I got for a 90 hot stone massage. I had may massage with Kristen, it was wonderful, I felt amazingly relaxed during it. She went over what I felt might need worked on and any old injuries I may have had so she could work on them. The hot stones felt great, she managed to work out the tension in my back and thighs. I would recommend her and this place to any one they were professional and care about their clients’ well-​being/​peace of mind. At the end she gave me a glass of water let me know a few things that may help me long term and recommended I start stretching more frequently again. We chatted for a bit, every one there is really friendly and nice, then I went on my merry way completely relaxed, just wanting to lie in the sun and nap. For a massage place they have fair pricing too, I plan to come back here when I can. The only down side is there location being in the middle of no where.

Does not return phone calls. Poor customer service. Would not recommend and would not get a massage from them.

I’m very happy to report that this week Light Hands more than made up for my previous less then stellar experience with them. After my last massage I had booked a follow up 60 minute hot stone massage with Kristen, the owner. Yesterday she called me and told me that she had become aware that I had not gotten the full benefit out of my initial massage with their studio so she was going to change my appointment to being a two hour massage at no additional cost. When I arrived today at the massage I was greeted warmly and Kristen sat down and addressed my concerns with the previous massage. She also explained that Chris, their intern, had been doing the massages that week because they had been down a therapist for the week due to a personal emergency and that he had been over eager to help them out. She said that they are working hard to improve his skills and to provide an educational experience for him. She then did a postural assessment with me and went over my areas of physical concern before starting the massage. This made the actual massage absolutely amazing because she was able to really target the areas that needed work the most. I could tell that she was highly skilled and I felt very relaxed during the massage. She was also very skillful in her use use the hot stones which really added to the massage. After the massage she brought me a cup of water and sat down and went over things that she had noticed about my muscles as well as aftercare instructions. After today’s experience I will certainly give five stars to Light Hands and give them my full recommendation.

My experience was similar to that of the other reviewer. I learned AFTER the fact that the person who did my massage was a student intern. An unpaid student intern who had been there only 2 weeks. Thing is – I didn’t pay student intern prices for this massage. While getting the massage, I kept thinking that I just wasn’t relating to his style of massage. But now I question how well trained he was, and in fact, I’m hurting in places tonight. Not that it was terrible, just not among the best I’ve had. Mostly, I’m really irked I didn’t know he’s an intern. I wouldn’t recommend Light Hands because I think this is dishonest, and I won’t be going back.