Serenity Spa

I have been going to Serenity Spa for several years. I keep going back because Brittany never disappoints. She does the BEST eyebrows in town. My last service with her was a facial with that left me so relaxed I worried if I was safe to drive home. My skin glowed for what seemed like forever afterwards! Yes the spa is small but that is what makes it so nice. The new building has more space and is allowing for more services without compromising the quaint, cozy environment they are known for. I highly recommend Serenity Spa!

If Serenity is what you desire, you may want to look elsewhere. I had a «spa day» scheduled with a friend — something they offer based on their website. I was looking forward to spending time with my friend while getting relaxing, pampering services. In reality, my friend and I just had our own spa days that happened to be in the same building. We never had same services at the same time, and only saw each other when we got there, and when we left. Not at all what was described on their website, nor what I made an appointment for, nor what I’ve had at other spas in town. My last two of my four services was my pedicure and manicure. It became quite clear that the lady completing these was the owner of the salon. How do I know? Because she told me over and over, she also told me about buying and remodeling the building, she also told me about the plumbing issues they encountered, she also told me about the man that she hired to mow the grass, and the landscaping changes she made… the only thing that I could think of was, «serenity now!!! Serenity now!!!» She was very chatty and did a subpar job on my nails.
I did not complete the questionnaire/​survey sent to me after the fact because I had no intentions of returning to the spa — for corrections or otherwise. This is not a mean spirited review, nor is the intent meant to bash anyone or make fun of anyone. This is a true account of my experience so others can take that into account when selecting a spa. Additionally, the owner had no idea at the time that a) my husband booked the appointment for me or b) I was there with a friend — this was apparent based on the conversation that took place. It appears she only now knows so she can respond to my review and attempt to do some «shaming» of her own. It’s easy to say you’ve donated an amount of money, but I find it hard to believe and it seems opportunistic at this time of year to make ones self look better. When I donate my time or money, I keep it private and don’t announce it to the world so they will think more highly of me. Posting it here for the world to see you in a better light seems selfish. I would like to thank the owner for letting me (and the world) know how much my husband paid since he booked it as a surprise for me. Her response to my review lets me know I got it right.

Poonam is wonderful! I had her for a mani/​pedi and she almost put me to sleep with her hands! Seriously though, she’s very sweet and does a great job — I now have someone I can actually go back to!
The facilities are clean and nice, albeit small but I actually like that.
I will definitely be back!

The staff is knowledgeable and friendly, the atmosphere is comforting and calm, and the variety of services is fantastic! I’ve enjoyed the treatments I’ve had so far and am scheduling more. The new location is great too!