Dillard’s

I will never shop here again, when your security guard J Sanders wants to speak disrespectful to me I’ll spend my money elsewhere! #macys

Years and years ago I worked at Dillard’s in cosmetics and had an okay experience. This was before Sephora and some of the other trendy stores in Oxmoor popped up. Now Dillard’s seems to be stuck in the previous decade, and their selection of handbags is lacking. I hate the lighting in the store which isn’t helped much by the fact that it is all the way at the end of the mall. Unless you are going to the men’s Dillard’s, wait, does that still exist? Oh yeah, it has been moved to the other dull end of the mall– no longer on the front end cap. Regardless, the wal-​Mart lighting and lack of on-​trend displays doesn’t keep me away. What does keep me away is the rude woman at the cosmetics counter, formerly at Chanel and now at Guerlain/​Armani who insults me and who refuses to sell me the product I tell her I want to buy. She insists I need full coverage foundation and that there is «no excuse» to look as poorly as I do. This was her comment to me after I had just informed her I had a death in the family several days prior and had just worked a 16 hour shift in a critical care field of medicine. The first time she insulted me I purchased my product but returned it the next day, notifying customer service of the many rude comments she had made to me and that they were totally unnecessary. It was clear she thought I looked awful but even so, there is a much more polite way of suggesting a product she seems to think is more appropriate. I returned recently to Dillard’s after a hiatus of more than a year, hoping mean lady wouldn’t be there. Much to my dismay, she was. And this was when she flat-​out refused to sell me the item I wanted and instead insisted I had to buy another. So I walked out empty-​handed and vowed never to return. I happily order what I need online from a merchant other than Dillard’s as I don’t want to support mean lady and the store for which she works.

Sun glass station was pretty awesome! I know now where to find the best lines of Gucci, Kate Spade, Prada, Ray Ban, etc… was quite surprised that Louisville anything had a line of Tom Ford sunglasses… lol…seems were moving on up in the world. I love my Gucci’s and the guy who sold them to me was awesome. really funny and charming… go see mike!

So far I like this department store. You’ll hardly ever find me shopping in the mall but this place was great… especially when they have a sale. Clerks where helpful and comedic, gave me great info on their bug sales. Got hubby 2 pairs of slacks for $ 30 bucks when originally would have been $ 80 or $ 100+ each… awesome great buy. I guess you can say I’m a sale whore, economy these days don’t give me much choice. Other things in the store is pretty pricey but what mall store isn’t?