SpeeDee Oil Change & Auto Service

Love coming here for oil changes. Didn’t realize that they did smog checks too. Came here on a busy Saturday afternoon. The owner Neenah was so polite and courteous. She was able to get us in quickly for our smog test. What an efficient operation they run here. Their employees were knowledge and took care of us. Patrick is awesome. We will definitely be back.

Great job quick an and out for an oil change an inspection. I had non related car trouble shortly after BUT not related to my oil change.
People are quick to blame other for things that happen, I am guilty of that as well, but these guys are stand up, up front, honest, and helpful.
Got calls from Jacob one of the managers and the customer servicehe provided is a breath of fresh air when dealing with auto shops.
Thank you Jacob thank you speedy.

I came here to get my oil changed, a smog check, and new windshield wipers. Joel was extremely helpful with all of this. He recommended the right oil that my car required and was able to finish all of this in 30 minutes. It was extremely helpful and convenient!

These guys are always helpful and have positive attitudes!
This is the place I come to for all of my oil changes and whenever my car is giving me trouble. The mechanics are really friendly. They take the time to explain what needs to be done if there’s a problem, and they even showed me what was happening under the hood.
There are always coupons on there website and they have an email list that gives more coupons, too. They even gave me a discount on my transmission service! Joel was super nice and took $ 60 off the quoted price!
I definitely will keep coming here!

I brought my car for an oil change yesterday at 10 o’clock and it was ready by 10:30, they were professional, fast and very kind to me the price for the synthetic oil plus filter is reasonable next time for sure I’ll go to them for oil change or other services that they recommended. if you call them first and make an appointment you would not wait more than half an hour.

This location delivered excellent service … needed my car’s air conditioning fixed as it was 98 degrees out. In about an hour it was done, as promised. They communicated throughout the wait, they were kind, outgoing, professional, and cared about having me as a customer. Totally recommend this place.

SpeeDee Oil in Los Gatos is a great place to get your car serviced.
I brought in my car for an oil change last week and they gave me quick service.
While changing the oil they took the chance to check the transmission fluid and found it was black and dirty. Looking at my mileage I saw that I hadn’t gotten one in quite a while and was more than a bit overdue. I’m planning a trip this weekend so I’m very glad they checked.
The service was quick and they staff were eager to help. They never tried to pressure me into a decision or sell me anything.
The one thing I would have liked is for them to have talked me through their decisions and informed me of what they were doing, but it was nice to simply have the work done without delay.

My 2^nd review. I’ve been going here for at least 10 years. Because they have great customer service and they recommend needed service with the cost involved.
So helpful. I feel special every time I go.

Conveinient location, fast service, indepth auto mobile knowledge. Overall great service and reasonable prices. Way better than the dealer.

This place used to be fine, and very convenient. Now, I think the employees are trained to try to sell you services and parts you don’t need.
I took my husband’s car in for an oil change and was told the car needed a new cabin air filter. So I paid for a new one to be installed. I didn’t bother mentioning it to my husband. 6 months later, he took the car in and he was told he needed a new cabin air filter. He paid for a new one, not realizing I had one put in 6 months earlier. I can’t believe they need replacing every 6 months!
This most recent trip, I went in to get an oil change. It had been 3000 miles since I got major maintenance service from the dealer. SpeeDee tells me I need to flush my transmission fluid and I’m shown what new fluid looks like (pink) and what came out of my car (brown). The two fluids were already on a white paper, I did not see where the brown fluid came from.
I declined the service and checked my records when I came home. The transmission fluid had been flushed as part of the dealer’s service on a few months earlier.
After about 7 years of patronage to this place, I will not be returning.

They got oil all over my engine and headers; not to mention as well as on my fenders, bumper, and hood. The guy even asked me where the hood latch was… Also the Unilocal coupon calls for all reservoirs to be filled and my car to get vacuumed neither of which was done. This is by far the worst place to go for an oil change.

Slow and expensive.
Been here twice. Each time I sat there waiting for over an hour for an oil change wondering why i didn’t just go to Jiffylube. Both times Ive had to go search out an employee to ask what was going on. They don’t seem to have the well rehearsed processes of other oil change shops. Also, the are about $ 30 – 50 dollars more than other shops for the same services. I guess they figure its los gatos and can get away with it.
After reading the other reviews Im thinking I may need to check the work to see if they made mistakes.
Yes — like the other reviews say, just go somewhere else.

I wish I could give speedee oil change less than one star.
Very poor quality of work. Save your money, do not trust these people!
After trusting them to do a very easy fix on my car, they were working around the tensioner. After they supposedly fixed the initial problem, the tensioner is now broken, after they were the only ones working on the car. I brought back the car and they blamed me for the broken part and said I was at fault. They refused to replace the part at no cost, and urged me to pay a few hundred dollars for something they were responsible for. I ended up taking the car back in my possession to avoid any further damage to my car.
I really wished that this issue could have been resolved and to give them some credit, the owner was very kind, but I would like my fellow Unilocalers to know what they are getting themselves into. Please, I urge you not to come here, as cars, parts, and labor are very expensive as is, and is not worth the risk here.

I loved the service I got at Speedee. It was quick and explained thorough-​fully. Even after I had to decline some of their services for budget reasons they were still professional and nice about it. Im definitely going to go back for my oil change and car services.

Not professional, poor customer service. Felt shady.
First time there but I will absolutely not be going back.

Only if you have time to deal with Lawyers, the Bureau of Automotive Repair and have money to waste please do come here.
I’ve been a resident of Los Gatos for three years and in that time I have brought my vehicles to this establishment (several times a year)
While management stays the same there is a regular wave of employees.
It was always okay to get my own oil changed here if my husband did not have the time to do it,
Brought my car in for them to flush transmission fluid as well as changing the filter biggest mistake
they not only ruined the bolts for my transmission oil pan it was leaking so bad they try to jimmy rig it by putting silicone to have the pan hold
When I first came back to pick up the car they explain to me what was going on that there were bolts that did not belong there that must’ve been there when I brought the vehicle
In the end I had to tow my vehicle.
And after the manager admitted to doing the work on my vehicle
The owner refused to pay the $ 400
mechanics bill.
They refunded their bill and the tip.
I’m not only filing a report with the Bureau of Automotive repair but contacting the President of the Speedy Oil Franchise

It’s unfortunate you can’t give zero stars because that’s what this place deserves. My mom brought her car her for a basic oil change & they tried to up sell her with «necessary» things for the car. But the worst part was THEY LEFT THE OIL CAP OFF THE ENGINE! Oil spilled all over the engine & it smelled awful! We took the car back & they had to spray the engine clean & we had to buy a new oil cap because they couldn’t find the original one. They offered a free oil change for the inconvenience but you couldn’t pay me to bring any vehicle here. If you care at all about your car don’t bring it here.

DO NOT GO TO THIS PLACE! DO NOT GO TO THIS PLACE!!! DO NOT GO TO THIS PLACE!!! DO NOT GO TO THIS PLACE!!!
DISHONEST!
POOR QUALITY OF WORK!
The people who gave good reviews must be lying!
1. They showed me an air filter that wasn’t even from my car to try and get me buy a new one. I declined and then when I went to buy a new air filter, it was a different shape than the one that they showed me. My air filter was clean and did not need replacing.
2. My car is leaking oil all over my driveway! Awesome! go to get the oil changed and now it is leaking. We checked the bolt and it wasn’t even tight. A wrench never touched the bolt.
3. They spilled oil in the interior engine area of my car and did not clean it.
I wish I had read these reviews before I went to the is place I would NEVER have gone! It is terrible, they are dishonest, they do not care about their work or their customers! I would give it a ZERO if that was an option!

DISHONEST SERVICE CENTER! DO NOT GO HERE FOR ANY REASON.
PLEASE CHECK OUT ALL THE OTHER BAD REVIEWS BEFORE GOING HERE.
I have been using Speedy in Los Gatos for years because it is close to my house. I used to love their service, but since they changed ownership/​management a few years back, things have changed. This is too bad because we loved the service and honest recommendations from the previous owners and employees.
Now, every time my wife or myself would go there for a basic oil change, the employees would try to sell us everything in the shop. I keep records of what has been done and when on both of our cars, so when they recommend me to change an air or cabin filter that was changed 6 months prior, I know they are dishonest. (We have short commutes to work and don’t put too many miles a year on our cars)
The latest incident we had with them is when I took my wife’s car in to get a smog test about a month ago. They said her car didn’t pass and needed a $ 200 filter to make it pass. I had it done. They told me that after the filter was changed, the car needed to be driven 100 or more miles before it could be retested and passed. Not an issue. They offered to have one of their employees put 100 miles on our car for $ 100, but declined.
My wife put a few hundred miles on the car and took it back in to get tested about 30 minutes before they closed. They were very attentive when she first arrived, but after they found out she was in for a retest, they found other things to do for 15 minutes and then told her that they didn’t have time to do the retest and for her to come back some other time even though there was no other car being worked on at the time. (I think it was the end of the day and they didn’t feel like doing anymore work)
My wife went back a few days later to have the test done and they said it failed again and we needed to pay them more to get the car to pass the smog test. My wife was pretty pissed off and went to another shop to get a test done a few days later because she didn’t want to deal with the employees at Speedy of Los Gatos even if it meant paying to have the test done again. When the new shop tested it, they found that all that needed was a simple adjustment. Who knows if we needed the original filter changed or how much Speedy would have charged us to get it passed.
We will not be back to Speedy of Los Gatos ever again even if it means driving further and maybe paying more to get our oil change.
I HIGHLY RECOMMEND STAYING AWAY FROM THIS BUSINESS!!! THEY ARE DISHONEST AND WILL TRY TO RIP YOU OFF!!!

I’ve been taking my 2002 Mazda Protégé in to SpeeDee since I bought it new
I’ve been very satisfied with both the convenience of location and speed of service until recently.
1) After an oil change on my Mazda apparently the service technician couldn’t find anything wrong with my care so instead of saying «have a nice day» he sat across from me in the waiting room and tried to sell me a $ 20 bottle of fuel additive reading the manufacturers claims from the back of the bottle — of course I declined
2) 2011 V6 Toyota Camry — extra charge for the V6 that was equal to the price at the dealer. First and last time the Camry goes to SpeeDee
3) 1999 Toyota Solara — oil changed at SpeeDee and 3 weeks later severe oil leak streaming out of a pinhole in the oil filter. Luckily we noticed the leak before major engine damage.
SpeeDee was never a low cost alternative to dealers and independent shops, but a convenient and quick alternative at a comparable price and similar level of service and quality. Clearly the new management has put an emphasis on upselling services and cutting costs by using inferior oil filters.
My advice — look for a coupon, spend a little more time and go the dealer or drop off your car at an independent shop, but BUYER BEWARE of the SpeeDee on Los Gatos Blvd.