Goodyear Auto Service Center

Los Gatos, Estados Unidos

4.4

Fechado agora

20 avaliações

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Contatos

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Telefone
+1 408-358-1922
Site:
www.goodyearautoservice.com
Endereço:
15751 Los Gatos Blvd, Los Gatos, CA, 95032
Paradas e estações próximas de transporte público:
4.6 kmWinchester
Categorias:
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Informações sobre o negócio

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Hoje

Hoje 7:00 – 19:00
Fechado agora
Horário local (Los Gatos) 20:57 segunda-feira, 9 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 19:00
sábado 7:00 – 19:00
domingo 9:00 – 18:00

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20 avaliações para Goodyear Auto Service Center

Não exige registro
Classificação do local: 5
Emeryville, CA
This is the second time i use this good year location. They are great. Professional, honest and on price estimate. I changed my car oil somewhere else and the mechanic there recommended changing the rear breaks and that they are running on the last 10% and gave me an estimate of $ 400. I was skeptical especially it hasn’t been that long that i had them changed and i dont feel any problem with it. So i took it to good year. The guy there said that i dont even need to change them at all even though i told them that i was told to get them replaced.
You can imagine my happiness!!!
Classificação do local: 2
Los Gatos, CA
Pretty disappointed. I’ve taken my car here for routine service (starting with oil replacement) for several years now, including as recently as 6 months ago, and then 3 months ago to replace a bent rim, as happened, on the right front. I thought I was supposed to be getting a «Free 29-​point Inspection» that included looking at brake life each time. Apparently not. The right front brakes started scraping badly a month ago, and on visual inspection had an obvious, deep score. When I went in, I was told it’d be $ 400 to replace front rotors and pads. This was totally preventable with routine $ 125 maintenance to replace brake pads. Worse, it represents a total inspection failure over the course of 3 visits! Frankly, that borders on something worse. To the good, the experience has been stimulus for me to get a significantly better price on the repair from another shop.
Classificação do local: 5
San Jose, CA
I’m not one to write reviews, especially about car places, but I honestly couldn’t resist sharing how WONDERFUL everyone is at Goodyear (especially Tom.) I have taken my car in every time I needed too and they have always taken care of me in a friendly, professional, and timely manner. I absolutely love this place and everyone in it and cannot thank Tom and the rest of the people at Goodyear enough!!! Great place and service! HIGHLY RECOMMEND!!!
Classificação do local: 5
Los Gatos, CA
This is a wonderful place to do business. I have been there many times and have always had a positive experience with courteous employees who do great work. Today I had a nail in my right rear tire and I stopped at Goodyear Auto Service Center in Los Gatos to be greeted in the same cheerful manner, even though they were busy. They removed the nail at no charge and I was only there for fifteen minutes. Where can you find service like this in today’s times? I highly recommend going here. Thank you to all of the fine employees!
Classificação do local: 5
Sunnyvale, CA
Very positive experience overall.
I talked to Brent on Sat evening, he reserved two tires for me for next morning, and also matched prices from other places for the tires themselves as well as for the installation.
Next day Brent was off and I was assisted by his colleague, Richard. He promised to have the work done in 2.5 hours, but he called me that my car was ready in about 2 hours. And although I’ve pre-​authorized the alignment, he said they did a check and found the alignment to be good, so no extra work was necessary. So overall I was very pleased.
If you would like to have a price matched, make sure you bring some kind of evidence for a lower price elsewhere for the same product or service (can be online), and they will match it.
Classificação do local: 5
Gilroy, CA
Been doing business with them for years. I live in Gilroy and will make the drive for tires and all repairs. They are my first go to for absolutely everything. Even if it is something that they cant fix they point me in the right direction. Richard and Tom are the best! Especially Richard!!! And Jack! Thanks guys!
Classificação do local: 5
San Jose, CA
Thank you Tom for taking care of my 19 year old boy and his car. Appreciate your business being honest and competitive on pricing on the tires we needed. Also, appreciate the recommendation to weld his rim at Wheel Techniques. We will return next time we need tires. Thanks again!
Classificação do local: 5
Cupertino, CA
Really great service and my tire was fixed very quickly too!!! I would highly recommend!
Classificação do local: 5
Los Gatos, CA
Fast service and good people. Weekday morning appointment, all four wheels/​tires changed within an hour. Thanks for your help, Shari. And, on top of everything, helped me haul my old wheels home since I had no room in the car.
Classificação do local: 3
Washington, DC
I went here for an oil change. They were able to fit me in same day if I left my car for the day. I also paid and additional $ 60 for them to do a 30 minute diagnosis on a sound in my engine. They were able to determine the cause, but they couldn’t fix it. I went to a muffler shop the next day in San Jose. They diagnosed the problem in 5 minutes and fixed the issue in less than 10 minutes for $ 40. I’d probably go back to this Good Year shop for oil changes and tire stuff, but I wouldn’t rely on them for anything beyond that.
Classificação do local: 5
San Jose, CA
Great service, real pleasant employees. Asst. Mgr. (Shari) found my tires in about 30 seconds. Doesn’t sound like much, except my Lightning tires are hard to find. and these days one of a kind for OEM specs. They did my MKX so fast, I brought in the truck the same day.
Danial was all over status for me on both vehicles, as I had to wait for both.
Great place, great price.
Classificação do local: 5
Los Gatos, CA
Still the best car service location I’ve ever been too! Had an issue with the tires they installed 6 months ago. They replaced the tires with new model. All is good. I swear this place is the best. They have the best customer service of any business in town.
Classificação do local: 1
Redwood City, CA
I just found out that I paid $ 25 for the service named road haz protection plan without even knowing. I bought 2 tires back in December and during the sales speech, the salesman made it sound like this service was included as a warranty for purchasing the tires at Goodyear… little I knew that I paid for an additional service. Hopefully I will never have to use this service but what upsets me the most is the fact that as a customer I should had been told I was being charge extra for this service. I would had opted out, if I had a choice.
Classificação do local: 2
Sunnyvale, CA
I had tire services at this place. I specifically instructed to hand tighten the bolts to spec. The service manager wrote it on the work order.
I got back the car, The tech used impact wrench to tighten the bolts. I could not loosen the bolts with my wrench in the trunk, even by standing on it.
The tech thought customers will never find out, until the next service to goodyear,
Tech use impact wrench to tighten bolts out of pure laziness. No other reason. They think we will never find out
Big O was great but they are gone.
Classificação do local: 5
Campbell, CA
This place is awesome! Rich at the front desk and Rob in the garage went above and beyond to make my BMW drive better than ever. Best service in Los Gatos. They do much more than tires here!
Classificação do local: 5
San Jose, CA
I was referred here by a friend and her family, and I am so glad I came in! I got all four of my tires replaced in less than an hour and a half. Tom and Shari answered all my questions and I know I will be coming back here for any future work or repairs! The customer service at this GY location is superb. I got a fantastic deal and was treated pretty darn good.
Classificação do local: 5
Monte Sereno, CA
Tom and Rich and the man. Ok men but who is counting. I have been using these guys for 20 plus years and ever since I have, Tom has been there. He always remembers me and gives me the best price and goes out of his way to get my specialty tires for my car. I have never had even close to a bad experience there. Always first rate.
I simply won’t go anywhere else.
Classificação do local: 5
San Jose, CA
The customer service here is amazing. I came in for a problem caused by a different Goodyear location and the guys here quickly assessed my car and fixed it free of charge. They explained exactly what was wrong, why it was happening, and what they did to fix it.
Tom was enthusiastic about helping every customer that came through the door. He was happy, kind, and overall a joy to work with.
Classificação do local: 5
Carmel, CA
After calling AAA I drove my car with the spare tire to this location. Before I arrived I called & was greeted by Chari over the phone. She was enthusiastic & helpful. I let her know I was on my way & asked if she had the tire I needed. Luckily the tire I needed was in stock & I arrived at 2:30pm.
At first I needed to repair the tire but it was splitting at the nail area. All my tires were really bad as it was. Cheri checked & was able to change all of my tires at an affordable price.
It’s 3:01pm & my car is finished! 4 tires complete! I’m impressed. Thanks to all the teamwork & thank you Chari for being great! And I really like your long blonde hair too! I’ll be definitely coming back for all my car needs.
Classificação do local: 5
Scotts Valley, CA
Brent, Tom, Benjamin, and Melvin, ALL went above and beyond what I ever expected!
I had a nail in my tire late on a Thursday night and had to pull off Highway 17 to try and get it repaired. Not only did they inform me that my tires were probably un-​safe, due to a recall on tread separation, but they didn’t charge me for any of the time they spent removing and inspecting my tires! Brent was my main contact person and he was genuinely glad to be helping me. They didn’t pressure me into buying any of their products but simply pointed out that I should contact my current tire vendor to see if I can get them replaced for free. Thanks guys!