South Bay Towing

Horrible!! Jeep wouldn’t start, Geico called SB towing @ 4:40pm. They said 1 hr. (5:40) @ 6:05 I called SB, dispatcher tried to tell me the call didn’t come in until 5:30. I corrected her and she told me «oh ya the truck broke down». No phone call from dispatch, Nothing! I call BULLSHIT! I would NEVER CALL SB AGAIN! The truck isn’t due until 7pm now because traffic! 2 ½ hrs wasted on waiting for these jokers… if they show @ 7pm. 1 star only because you have to.

Horrible! My 2014 Toyota Highlander wouldn’t start. I called Toyota Roadside Assistance and they set me up with them. They suggested that I call South Bay Towing to see if they can come sooner. Which I did and the woman was really rude and telling me she had other calls and it would be a half an hour, maybe. As I was talking to her she received something on her dispatch and the she said she might have someone to come sooner. She said she would call me in two minutes. I waited five and called her. She snapped back at me telling me she was going to call me and hung up!
I called AAA and as the customer service person was getting my info, I asked what tow company they were using because I don’t want South Bay to come and told him of my experience he apologized. The towing company was not South Bay, thank goodness!
Out of courtesy I called South Bay Towing and told them I have made other arrangements. I started to tell her that I will be making a complaint to Toyota Roadside Assistance and she hung up on me!
I called Toyota to complain!!!
This Tow company is the worse! It deserves no stars, but in order to give a review I had to give a star.
Never, ever use this place!!!