Out of the Envelope

Our wedding is complete and we had Mary do our invitations, menu/​thank you cards and programs. Each one is beautifully detailed all coordinated.
They were spectacular and Mary is the best to work with. Our gratitude and thanks to Mary and her wonderful team. I would always use Mary for my invitations, she is a joy to work with and incredibly gifted and talented.

I used Out of the Envelope for my wedding invitations, programs and menus. They all turned out PERFECT! Each one was custom created and designed by the amazing and full of life owner Mary! Mary did an amazing job listening to all of my ideas and offering her expertise. She spent HOURS meeting with me in her store and dozens of emails. I got several drafts of each item and was able to make any changes. I am so glad I found Out of the Envelope and Mary!!! Can’t wait to work with her again! :)

Really bad customer service. I went into this store 2 – 3 times looking for some guidance on ordering wedding invitations. All times I was essentially left to my own devices. No one helped me or walked me through how to order wedding invitations.
Ultimately, I ended up ordering my fabulous invitations from Letter Perfect in Palo Alto, Ca. If you want quality service go see Gwen at Letter Perfect in Palo Alto!

Poor service, lady was more interested in phone calls than helping me.

My fried and I recently went to Out of the Envelope to get information for planning her wedding. The owner, Mary Guercio, was very rude and pushy. When my friend tried to ask her a few questions about some of their wedding products, Mary said she was too busy and told her to come back some other time. My friend left in tears.
In addition to the owner’s unprofessional attitude, the story is very cluttered and unorganized. It almost feels like the store is staged for a Going Out of Business sale or that it is a glorified thrift store.
Planning a wedding is hectic enough without having to put up with rude shopkeepers.
If you want a store that appreciates and respects its customers, DON’T go to Out of the Envelope.
My friend has spent over $ 5,000 in Wedding Accessories. Because of Mary’s unprofessional treatment, Out of the Envelope did not see one cent my friend’s money.

I popped in here looking for envelope liners for my daughter’s birthday party. I’m a DIY’er and love making my own invitations and party crafty things. My bias is, «if they can do it, I can do it better and cheaper.» Well, that idea was blown out of the water in this case. What amazing service! They are so incredibly helpful, creative, and valuable in what they do here. And that’s just it, I couldn’t try to explain it if I tried. I’ll sum it up with «CUSTOMER FOCUS». The idea of helping your customer achieve whatever it is they need to get done is such a simple concept, yet so many big business don’t seem to get it. This is one of the few remaining businesses where they know who pays the bills and they love to make you happy. Not only that, but it wasn’t as expensive as I’d thought. In fact, the pricing was quite reasonable considering all the design input and creative help they gave me. I did end up doing it myself, but I purchased all my supplies from them and they even helped me to «DIY». Amazing. Superb. Go here. Don’t delay. You can thank me later.

I loved loved loved my wedding invitations! Mary went above and beyond to give my husband and I beautiful invites. I love her and her funny remarks! She worked with our budget and delivered great quality invites! Thank you for being a part of my wedding!

Mary the owner is amazing. Best place for gifts and stationary.
I wish all store owners were this helpful and kind.

5 stars for this stablishment! Why? As I walked in today, 3 girls were there and immidiately got the help! Not only this store has a wide variety for wedding invitations and cool other stuffs, The owner Mary was super friendly, nice, professional and the coolest I’ve ever countered! She knows her products, She has tons of ideas! She even showed me her current project! How awesome is that! Unlike other stores or specialty or stationery store that they won’t even entertain the idea of sharing anything to you! I felt like I was home. So, if you’re looking for a professional and cool person to work with on your big day, This is the place you need to be.

Saw them on tv… got online and ordered what I wanted. Got an email confirming order, then an email saying shipped and then the product showed up… great service. Thanks so much!

Great t-​shirts, just on time for Super Bowl…

Mary, the owner, is an absolute life saver. We originally got our wedding invitations online from wedding paper divas and my fiancé described them as an invitation for a 10 year old’s birthday party. We were in huge trouble and needed a miracle. Luckily my mom found out about this shop online and we immediately went there to look at designs. As soon as I walked in the door it felt like I knew Mary my entire life. She is such a sweet, honest, and creative individual! She was able to design extraordinary invitations on a short notice and was such a pleasure to work with. I would most definitely recommend her shop to any of my friends who are looking for beautiful, high-​quality, and unique invitations for any occasion. Thanks Mary!

Living in Los Gatos, I’ve seen this shop several times and never had a reason to stop by. Now that I’m planning my sister’s bridal shower, I wanted recipe cards for guests to fill out and bring for the expecting bride. I called Out of the Envelope at about 1:45 PM, stopped by the store for a quick consult & was able to pick up my completed blank recipe cards at 6 PM! Awesome awesome service with a wonderful product. The women that work here are so personable; it was such an easy process. I’m DEFINITELY planning on bringing my other stationary projects here in the future. Love love love!

Very friendly owner not only helped me with a last minute wedding gift, but she also found me directions to the wedding as I was a little lost.

What a nightmare dealing with this store and the owner! My daughter had her wedding invitations done here. There were errors and they
were late! I have seen other low ratings for this store for the same reason.

I haven’t gone here in YEARS, since it was located across the street and was under the ‘old’ ownership.
Boy was I pleasantly surprised to find not only a beautiful specialty store for weddings and baby, but also some unique home décor, jewelry, etc… the BEST find of all, awesome ‘bling’ apparel and accessories of our FAVORITE Bay Area teams!
What a great find this was! I’ve gotten so many compliments on my 49er shirts and hats during the Super Bowl and now on all my Giants bling – and let’s not forget about the Sharks! All great quality and beautifully done, and another surprise, cheaper than other similar apparel I’ve bought in the LG area before.
This is now my go to place for more than just stationary, it’s where I pick up some unique wear of my teams! Even found some good stuff for my boys! And, a couple of items from her home décor selection.
I’ve received the best service every time I’ve visited the store from Mary and her team. I even leave w/​quite a few laughs!
Can’t recommend this place enough! Glad I stumbled across this store again and love all the changes!

I didn’t find any stationery that was my style; I’ve experienced better. Mary, the new owner, seems fine – she’s pretty spunky.
The previous owner, Michelle, was a matronly Hispanic woman with brown-​olive-​skin. She was helpful but I wouldn’t have hired her to create my invitations… she was incredibly illiterate. Her grammar and spelling were absolutely unacceptable. It was worse than a 4^th grader’s (I kid you not)! She capitalized words that weren’t supposed to be capitalized, had a limited vocabulary, and some of her sentences did not make sense.
How can you trust someone with your invitations if she has inferior literacy skills?
Michelle also had poor hygiene, and it didn’t seem as if she even brushed her hair. Employees should always appear professional and well-​groomed – especially if you’re the owner.

I absolutely love this place.
I first saw them at a wedding expo I went to when my best friend got married. Their custom invitations are amazing! The great part of this store is they have a lot more than invitations.
If you’re looking for a gift for a wedding or bridal shower, this is the place to go. I bought a gf a set of towels for her shower, embroidered on them were «Mr. Right» and «Mrs. Always Right». The quality of these towels are superb and not your typical dinky towels. They also have the pillow cases with the same embroidery, however these are quite popular and sell out at times. When making a purchase, they also put it in a white bag with colored tissue paper and a tag that says always and forever!
One of the times I went, I met the owner who designs most of the stuff in the store. She’s super nice!

This past weekend I was helping out with a friend’s wedding. I was in charge of printing out directions/​signs for the wedding site and planned on going to Kinkos the day of the quickly print them out. Turns out Kinko’s was having computer outages, leaving me in a real bind. I stumbled into Out of the Envelope on a whim, crossing my fingers that they may be able to help me. And help me they did, they printed out all of the directions/​signs, exceeding anything I could have done at Kinkos. On top of that, they asked the current customer if they minded if they helped me quickly; they had it done in less then 5 minutes and they did it for free.
Knowing they probably couldn’t do this for everyone, it was still great to have a small business offer that kind of service; the owner and her assistant were super understanding, knowing the urgency of my situation. Aside, very cute items in store, great location, super customer service!

Cute impulse things at reasonable prices in down town los gatos. Found some gifts for wedding and birthday gift. Super nice owner lady, crazy about children and dogs.
Good shopping experiences and fun place, always something new to see.