Only the Best

We are putting together a high end wedding in less than 4 months… I emailed Jeri some online design ideas and we only had to meet for less than an hour. She helped me find the perfect Crane Vera Wang invitations, rsvp and reception cards. Very modern, fun and elegant at the same time. She has the system and the contacts to turn the order around in record time. Jeri knows everything about when to send, what information to include, what you can skip, etc. I know online services offer an «expert» but Jeri is so much more — she provides advice, proofs, checks everything. When you don’t know what you don’t know, go to Jeri. She will be as enthusiastic about your event as you are.

Ok, it’s pricy. But, these are cards you would never find any where! Great stationery options. I could get lost for hours in there!

I’m not going to lie, I stumbled in here because of the dog looking at me through the glass windows/​door. Cooper the dog was a sweetheart and he lured us in with his handsome, shaggy, looks.
This store is a little unorganized and cramped, but it’s still fairly easy to find things… if that makes sense. It’s sort of like when your room is messy but you know where things go, then when you clean, you can’t find anything. I like the way it feels like a treasure hunt when going in here. From cards, to stationary, to little gifts, you’ll stumble upon something! I know that by the time we finished scoping out the store, we wanted to buy at least 10 things!

This place sounded so good when I looked them up on the web but when my fiancé and I decided to visit this store on a whim I was thoroughly disappointed. The store was understaffed and unorganized. I was semi greeted by the owner, at least I think she was the owner. Right off the bat she asked what out budget was. Trying to keep costs low we stuck to a $ 150-​$ 200 price point. She responded with an instant, «I’m sorry, no.» and had a given us a sour face. She was zero help. She asked no questions, not even, «how many guests are you inviting?» We turned around and walked out. Customer service does not exist here. Just because this place is in Los Gatos doesn’t make it quality. If you’re not willing to drop a pretty penny, don’t waste you’re time visiting this store.

It’s unfortunate because I had been a long time client since her Cupertino store, but noticed that some of her inventory that she never sold remains for sale even from way back then (at least 10 years???)
I always thought Jerry (The owner) was really nice until I saw how she treated one of her employees and customers rudely. I watched her follow a mom and daughter around the store to make sure the child wouldn’t damage anything and then made a really snooty remark to the mom. The child was fine, she hadn’t even touched a thing nor left her mom’s side…
It’s best to go down the street to the other stationary store in Los Gatos I think…

I used Only the Best for my Wedding Invitations, Save the Dates and Engagement Party invitations. All turned out amazing and the owner was quick to offer help on wording, format and style. I highly recommend them.

I went to Only the Best for my paper products for my wedding. I knew exactly what I needed when I went the first time so I didn’t really need any help. I just picked up the papers and paid. They were able to order me some pocket folds that weren’t available in the store. I was really excited to pick them up on my day off. I’m always off on Mondays and Tuesdays, so I went out TWICE on two different Mondays and they were closed both times, even though their website said they’re normally open. I was SO annoyed because I live in Gilroy, so I drove all the way out there TWICE for no reason. I even called ahead on different days and no one ever answered the phone. Their answering machine asks you not to leave a message and says nothing about their hours. Eventually I picked up my stuff.
Then about a month before my wedding, I needed more of a certain kind of paper that I used for my escort cards. I had already made about 100 of them and I needed an additional 20. When I got to the store I couldn’t find the paper so after waiting for someone to be available to help me, I asked where I could find it. You know what he said? «Oh, we only carry that kind around the holidays.» Um… what? I bought it earlier that summer. But whatever. Bridezilla started to freak out. I can’t have mismatched escort cards! So I asked the guy if they could order it. He said no. I asked if he knew where else I could get it from. He said no. I asked if he knew the name of the paper so I could search online. He said no. I left frustrated and empty handed.
Eventually I found another store with much better service and the exact paper I was looking for. If you need paper products and like great service from nice people, check out Scrapbook Island in San Jose because Only the Best is certainly not the best.

I decided to check out only the best on a whim as it was in the same area as the fedex/​kinkos i had just attempted to make a basic invitation insert at. Compared to OTB, Fedex/​kinkos offered more expensive prices for my job, no guidance and lacked selection as far as colors, textures, etc.
I originally thought OTB would be overpriced and stuffy due to the Los Gatos location but i was wrong. Everything I have had done at Only the Best was competitive with the fedex/​kinkos pricing and i got to work one on one with someone as opposed to sending a file off on the internet and hoping it would come back ok. OTB helped me with my formatting, color selection, paper texture, fonts, etc.
Jeri at Only the Best has come through for me so many times these last few months as I planned a 100 person 30^th birthday for a friend and my own wedding. She is patient and listens to what you are looking for and makes suggestions that work out beautifully. Recently, I needed note cards for my wedding and she was able to come through for me again last minute.

Only the Best is wonderful! For the last three months, I have been looking for a good place to order my wedding invitations. Jeri at Only the Best could not have been more helpful. One Saturday morning, she sat with us for over an hour looking at all the different books of sample invitations. We decided to go with a William Arthur invitation. Jeri walked us step by step through the entire process. She made it so easy and they looked amazing! We have gotten so many compliments. We just met with Jeri again last Sunday to start drafting our ceremony program. Honestly, you can’t go wrong with Only the Best!

Only the Best has an outstanding selection of cards and stationery.
I have ordered custom engraved cards for myself and my husband, and have also ordered custom invitations a number of times and have always been more than satisfied.
In my experience there, I have always worked with Jeri, the owner, and the customer service has been excellent.
If you want to browse a store with a great selection of stationery, stop by OTB.

I worked with Jeri at Only the Best to order my wedding invitations and thank you notes. Jeri was incredibly helpful while I was looking though the books of samples, and throughout the proofing and ordering process.
I’m very surprised to read so many negative comments about their customer service. Jeri was always professional and helpful. She was also fantastic about answering my many etiquette questions. She was polished and proper without being stuffy.
This was one of my favorite vendors for my wedding. I look forward to working with them for other events.

I really want to like this place buuut I can’t.
I came by looking for tissue paper and there was only one man working the front desk helping another lady. I look around and see a lady in the back room and ask her if they carry brown wrapping paper. Rather than just answering my question, she says, oh he’ll help you, and points towards the man at the front.
I wait another 20 minutes to be helped and then all he does is go and ask the same lady I just talked to!!! She knew off the top of her head their inventory but didn’t want to give me the time of day and just say yes or no.
Stores like this have a small market, especially since it’s so overpriced. The only way you can keep customers is by showing exemplary service. This is why you won’t see me coming back.

I had a great experience with Gerry. I have a tendancy to wait for the last minute to have invitations done.
They have great quaiity and are very good with last minute.
I will use again

three words: crappy customer service.
«heather» needs to get a clue and gain some knowledge about customer service.
the only reason i gave this place 2 stars is because i bought my invites here (which btw i only did because i was at the end of my rope flipping through 1,000,000 books and i found some adorable invites at a great price)!
i had to shop around by myself entirely, and when i told heather that i wanted an elaborate invite, she replied that i might not find anything made and that she would have to custom make them for $ 30 a piece– for 200 invites– is that a joke? 6,000 for invites? good one.
what a shame– their store is adorable, but from the jist of 90% of the reviews on here, there is no service to back to up.

A friend recommended this store because they have die-​cut machines with several card templates. She’s used them quite a few times in the past for her friend’s invitations so I went to check them out. Exactly as other Unilocalers mentioned, don’t expect anyone to great you as you come in, even while roaming around the store. The owner is a bit cold, but at her husband and one of the salesperson were a little more friendly. As for the templates, you can join their club for a fee (yearly membership) and use them, but you have to buy the papers from them and needless to say, they are not cheap.
They carry a large selection of stamps, pre-​made cards and invitations, some lotions and bath goodies, scrapbooking goodies and embellishments, handmade jewelry, Envelopments supplies, cardstock and scrapbook sheets, and recently found out that they are one of the few stores that carries Scor-​pal. They also offer classes and have a few samples on display for ideas.

Well clearly, nothing has changed since they moved to their new location. I was a very frequent customer when they were located in Cupertino and the one gripe I hear from other reviewers – the lack of customer service – apparently still exists. I was thinking about paying a visit to the «new» store in Los Gatos, but thought I’d check what fellow Unilocalers had to say. I wonder how much more needs to be said about their clear lack of customer service – perhaps losing more customers to the internet-​based providers? Based on these reviews, I think I’ll continue to give my business to Scrapbook Island in San Jose (which is the best source around!), and supplement that with really AWESOME internet vendors – PaperTreyInk, eCLECTIC paperie, etc.

Martha Stewart eat your heart out. I truly love this place… they have the coolest, neatest, cutest, trendiest (im out of words) stuff here. I just wish some of the staff would greet me… minus a star
I got my wedding invites here which I ordered to make myself (ambitious I know) and they helped me out in selecting all of the paper. I ended up going back to have them print out the invites because I am a bit home printer challenged. They did a great job and the price was reasonable. I think I ended up going back about ten times to get all sorts of cute stuff here and I always found what I was looking for.
They have a fabulous selection of cute scrapbook needs. And, I love all the cute gift items… perfect for that «what to buy so and so she has everything» situation.
And they are next to Rite Aid and Whole Foods — for that all important cheap scoop of ice cream and overpriced salad.

Every time I go to this store I don’t get greeted, and only get an occasional smile when the staff see me spending money.
I placed a special order and never got notified of its status or when it came in.
I tried to get on their list for craft classes, but never got an email and their website isn’t updated.
I don’t agree with the other reviewer who said they have mostly cutesy stamps. I think they have a nice variety of stamps, but you are paying normal prices with no specials or special deals. if you search the internet, the prices are exactly the same or higher.
The Japanese Mezuhiki Paper Cords are approximately 3 to 6 times the price found at other stores.
I think I’d rather take my business elsewhere where they appreciate me BEFORE I spend my money.

ONLY THE BEST is the best store that carries. haha thats right people. only the best. My cousins got their wedding invitations here and the service was excellent. I also bought some fragrant smelling beads at a very cheap price, how do I know? cause I went to 3 different stores that sold the same beads and they seriously cost 9 dollars more! The owner also inspired me to start my own card making business and was willing to help me at Whole Foods next door.
Just the best. Only the best!

This is one of the few stores in the area that carries rubber stamping and card-​making supplies, but it’s not their main focus. Most of the store is taken up by readymade stationery and cards, and they also do custom printing if you need invitations or that sort of thing.
As for the rubber stamp area, the stamps themselves aren’t the best. They have a decent amount, but the designs aren’t really that varied, with most of them being of the super cutesy variety. They do have other supplies though, including inks, embellishments, and some nice paper, so it’s worth a look around at least. I think they offer classes as well, though I have yet to take one.