Bob’s Garage

I grew up with Bob in the 1980’s and 1990’s (we worked together at Union 76 and Shell in Los Gatos). Since that time. I’ve been in the Southern states as a racing mechanic, and returned to this area earlier this year. There aren’t a whole lot of people I trust with daily drivers and project cars, but if I’m too busy to turn wrenches on my own vehicles, Bob is one of the few people I trust to touch them. Bob hasn’t let me down. it may take a bit longer than I expect, but he always does the work right, and right about the price I expect (I’d rather wait a bit longer and have it done right than have someone short cut). If he can’t do what I want, he can always point me to someone that can. For the majority of you out there, bob is one of those rare folks who can easily explain this to you in plain English (non mechanic lingo you can understand; even I have a problem with this coming from the competition side of things) and is very laid back (reminds me of where I recently came from).I don’t know a better neighborhood shop I can recommend to friends and family.

Bob’s is awesome. Super helpful and friendly. I work down the street and had a flat. I was able to call him up and get my tire fixed quick easy and affordable. he even check the tire pressure on all the tires. Great follow through and awesome shop. I would highly recommend.

Thank goodness for Bob’s Garage. I was looking for a neighborhood mechanic who I could trust and who could translate mechanic lingo to plain English without being condescending. Yes, I had dealt with my share of condescending mechanics. A friend recommended Bob, and I couldn’t be happier. I appreciate Bob’s approach to customer service. On many occasions, Bob has fit me in same day or next day to take a look at my car, despite a busy schedule. He is very thorough, explains the issue and any needed repairs very clearly, and he stands by his work. I have been a customer for several years now, and after so many positive experiences I just had to recommend Bob’s Garage for other’s looking for an experienced and reliable neighborhood mechanic.

Great service all around; I really couldn’t say better things about Bob. I was referred by a family member and was thoroughly impressed by his service and prompt responses to all the confusing questions I posed. He prompted greater me every time and kept me updated on every service he was performing and why he did so. He even referred me to other sources to check his work, solidifying my confidence in his work and integrity. I would definitely recommend Bob to anyone in the Los Gatos area!

I am a long time customer of Bob. He is trustworth and stands behind his work Recently I had brake problems that he diagnosed and fixed both front and back and had it done in one day. Good Job Bob!

Friendly, courteous. Quickly returned my phone message. And he quickly found out what was wrong with my tire. Even though he couldn’t fix it he sent me around the corner to get it replaced and made the whole ordeal of getting my tire slashed kinda pleasant. I got the old time small town business vibe. Very pleasant and sorely missed in this day and age. I would give five stars but he didn’t actually get to work on my car.

I always have the BEST experience here!
Bob is the nicest guy. When car issues arise, he’s the first person I go to. So happy to have found a mechanic I can trust. I recommend him to all my family and friends.

Took my car in for a service and Bob was really efficient and professional and didn’t try to up sell anything else. An honest, reliable guy. When I went back a couple of days later for an unrelated issue, he fixed it for me straight away at no charge. Lovely guy. Definitely recommend.

MAybe just over matched or too busy for a one man shop. Had a tail light issue which I brought in a few months ago. Pulled over a few nights ago SAME lamp. As Bill 0 Reilly says, «im a patient man» bring it back in on a Tuesday he cant get to kt… ok ill be back in area Thursday says he will get at it, I get message that he cant and doesn’t have time to fix while I dropped car to him all day. I end up driving home AT NIGHT with no tail lights either side. glad I made it home without getting pulled over again from Los Gatos to Morgan Hill.

When you work on an older car, there are always problems with parts and
costs, but I have found Bob for many, many years very honest and looking
to save money, not spend money. I have brought him all our cars and
have always been quite satisfied, as I find him quite honest and trustworthy.

My wife took our 12 year car at Bob, did not ask for price and Bob did a break service on my car for $ 800+. Next day a friend of mine borrowed the car and called later to tell me that he almost crashed on the highway as the brakes did not kick in. I drove a bit the car around but did not get the same problem. Then a week later my wife crashed in a parking garage as the brakes did not kick in. I took the car to Bob and he basically was looking for excuses why the brakes would not work.
Now, I have to junk the car, as I would not drive it with this issue and I would not let anyone drive it either. Only think Bob was worried about was documenting why it would not be his fault. He drove the car around the block and declared it fit. I do not find this level of service up to the honesty level some other reviews are putting forward.

I had Bob’s Garage work on my Saturn in February 2013 to replace a broken part. They did a good job at a fair price and got the job done ahead of schedule. I plan to bring my car back to Bob’s Garage in the future. I don’t think Bob personally did the work on my car, but I spoke with him before and after and he seems like a nice guy.
Edit 1: And a few weeks later I had them do an oil change on our Toyota minivan when we didn’t have time to take it to the dealer.
Edit 2: A few months later his shop did the front brakes on our Toyota along with another oil change. Still happy with his work.

My friend referred me and so happy she did.
HONEST!!! Bob’s garage is super honest and very fair. They give great rates and do great work. They helped me with my car that continually had major problems and my dealership was giving me the run around.
They are and fixed everything. I will only go to Bob’s Garage.

Mechanic you can trust– I started taking my car to Bob’s when I lived in Los Gatos and I still take it there although I’ve moved away. I know they will be honest and not take advantage of my ignorance with cars. Bob’s has always done a great job of being truthful with me and keeping my costs down. I don’t have to worry about made up problems or inflated prices like some other mechanics I’ve experienced. If you look at the negative review posted here, you’ll notice it’s actually complaining that Bob’s did not charge ENOUGH and tried too hard to keep costs down. That is so rare in a mechanic.
Once I even had a broken taillight on my other car when I drove my wife to pick up her car from Bob’s. Bob noticed and came out to the parking lot on the spot to replace the taillight on my car completely free of charge!!! Now that is service.
When you find a mechanic who will not lie to you, stick with him! Thanks for the integrity and great service Bob’s!

I recently brought by 1997 BMW into Bob’s to get a tune-​up and an oil change. Bob’s team did a great job on the car plus he was willing to drive me back to my place in Saratoga. He’s very good in terms of communicating with you on what it’s going to cost and giving you options. He’s got a lot of experience in this field and works hard to make sure his customers are happy. If you live in the Saratoga/​Los Gatos area, he’s a great choice to work on your car or truck.

I stopped by Bob’s one night after 6pm earlier this month to drop off a flier for a small business I’m promoting. He gladly accepted and hung it up for me. Naturally, I said I’d be by with my vehicle next time I needed service. Not more than two weeks later, I needed an oil change and drove by (right around the time he was closing up) and rather than turn me away because he was closed, he said he’d change the oil for me, check the belts, brakes, etc. as long as I’d be back when he was finished (about 20 minutes later). I thought this was great service. He didn’t charge me an arm and a leg, checked everything out for me (no problems) and I was on my way. Nice guy, and from what I’ve observed, he runs a tight ship.

I just had the most horrible experience at Bob’s Garage. I was referred to Bob’s about 3 years ago by a co-​worker (who has since gone elsewhere, because she had bad service). Well, I have experienced it for myself and it cost me alot of $$$. I have always dealt with Bob, but he has been MIA for a while and another person seems to be running the shop. I was quoted one price for my breaks and got a phone call that my car was all taken apart and that it was going to be a lot more money (he basically blackmailed me). He said that to put it back together it would cost me more than the original quote, without any work being done (what!!!). I was furious — but what was I going to do? At to top it all off, when I went to pick up the car, he said I owed $ 20 more for labor on the oil change. I think the new guy running the shop is not trustworthy and I would never recommend this shop again. He has lost my business and the business of everyone else I sent to him.

I used to think that this was the best place to take my car. This past time I brought my car here I got my brakes done. I had MANY problems with them so I took them back. He said «We did the least we could so it wouldn’t be expensive for you.» I might be young but I didn’t care it was my car if I had to pay a lot I would. Plus I NEVER said I want it done cheap. So I took my car back and they so called fixed it. After THREE days of having my car just to «fix» the brake problem. I was very unhappy. But ok they fixed them. I decided I would take my car somewhere else now that it has to be serviced and the mechanic goes there is one thing Im worried about… Your brakes! UMMM WHAT!?! This is not ok. I will never give bob my service again. My brakes should have been fixed not re-​ruined. I wouldn’t recommend taking your car to him!

Look no further for an auto mechanic who offers local service without the sales spiel of a Big O, or other corporate box. I have had my Prius and Mini Cooper serviced here regularly. Bob is a great guy with a great following. So happy to have him here in my neighborhood where I can drop my car for oil change service and be back after walking down the street for lunch– what’s not too like about that!