Adobe Animal Hospital South Bay

We love this place. The staff, the care for our animals, appointment availability, follow up… everything is how it should be. Both our cats and our dog now go here. After being with a vet’s office who would push drugs all the time and glaze over our dog’s skin problems, it was time for a change.
We made an appointment and got in the same day for oozing hives (other vet said 3 day wait). My dog (85 pound Am Staff) was warmly received and he felt comfortable. The Dr. sat on the floor with him (not afraid of him like one dr at the previous vet’s office). She explained food allergies to me, answered all my questions and included me in the treatment recommendation, then answered more questions to educate me on his skin.
I never once felt anxious or like I was asking too many questions by wanting to be educated. She was not distracted while speaking and didn’t get my dog all riled up to where I’d have to handle him and try to listen to her answer my questions. It was very calm.
Their prices are reasonable as well and you can almost always get an appointment to fit your time (they are open late evenings and on weekends).
I really like they fact they do a follow up call in a few days to check in and see if anything needs attention and if it does, they put you on hold, find a Dr. and come back with answers for you. It’s super efficient.
They’re amazing, so glad their team is taking care of our pets now.

FANTASTIC! From the minute I entered the brand new facility I was impressed, but worried that my bill would be sky high. The old, let me emphasize old, vet clinic in LG I took our English Bulldog was always VERY expensive and I felt as though I was in a used car dealership because the vet techs who placed us into the exam room ALWAYS tried to upsell me on goods and services in a pesky way. When I refused, they would be rude. Same with the lobby staff. But this is a positive review.
ADOBE people were beyond great! They receptionist was polite, the doctor was well qualified and clearly explained her diagnosis and suggestions, and the two young vet tech women were beyond nice and professional. They had to wrestle down my bully and trim her nails, but did it gently and were very thorough. I cringed as I approached check out to get the dogs meds and pay the bill. WOW! It was very reasonable. I asked at check out if it was «correct» because it was ½ of what I would normally pay at the grumpy old vet clinic. I was told it was correct and the nail trim was complimentary.
They’ve got a client for life! Or at least the lives of any pets we have. I’ve already told several friends and neighbors about my positive experience. Thanks Adobe!

Hands and paws down, THE BEST veterinary hospitals in the Bay Area! I have been to many over the past 17 years of having my own dogs, and fostering many dogs and cats.
I could never say enough great things about Dr. Cristi Blackwolf and all of the outstanding vet techs at Adobe. I have seen other vets during times when Dr. Blackwolf was unavailable, and every one of them is amazing.
I am so grateful for the South Bay location, and especially happy that Dr. Blackwolf moved to the South Bay location!

best vet i’ve ever been to, hands down. i work at a doggy daycare, so naturally i bring my little one to work with me. we recently had a kennel cough outbreak and i started leaving her at home but a few days later i noticed she was showing symptoms of kennel cough. i usually take her to the vip pet care location at pet food express for her physical exams and vaccinations. i stopped by there and they gave me a list of vets that could help me out since they don’t carry the proper medications for kennel cough. i called each one asking if there were any appointments available that day. it was about 4:30pm and i know the question was ridiculous since most facilities close around 6 or 7. of course no one had anything available. i got to the last number on the list, Adobe Animal Hospital. the girl i spoke to was very kind and professional. i let her know what was going on and she gave me the earliest appointment they had at the time, which was 5:30. i made it there pretty early. the front desk staff greeted me and took me to an examination room to wait since kennel cough is air borne and we don’t want the other clients to catch it. the vet that helped us was very nice and handled my little Doby very well. she gave me the meds i needed and the assistant even went to find someone to «babysit» Doby while i went to the lobby to pay for the services. i’m considering making Adobe Animal Hospital a regular vet for Doby. while it is a little more expensive than where i normally take her, the kindness and professionalism made me feel like Doby and I were already part of their family

We love the pharmacist, Shannon. So friendly and speedy beyond belief! Thankful this vet is so much closer than their other location!

This review is for the boutique that is attached to the hospital and is part of the Adobe Veterinary Marketplace. We were so excited to see signs for a dog boutique and were disappointed by the service. Upon entering with our dog, 3 associates were talking, looked at us, and looked away to start talking again. We felt as if we weren’t welcome. We continued to browse and no one said a word, just kept looking at us. Very uncomfortable setting. I was shocked. Being in retail for 25 years, I know this type of service… or lack of, won’t keep them in business. Such a shame because it is attached to such a wonderful Veterinary Hospital.

Excellent veterinary hospital. We had been driving from Santa Clara to Los Altos to go to the original building, so we were quite pleased when we heard the news that they were opening this new location. Our vet is Dr. Blackwolf and she is hand’s down the best vet ever! We’ve been going to her for years in Los Altos, and now we’re happy that she’s at the South Bay location. Our dogs get excellent care at Adobe, and we have the utmost confidence in Dr. Blackwolf. I love the little store that they have at Adobe, because we can «treat» our pups after their visit. I’m hoping that eventually this hospital stays open 24×7 like the Los Altos facility.

I can not say enough great things about Adobe. I’ve been to both locations and they hold up to my very high standards. The facility is clean, staff is friendly, knowledgeable and efficient and the waiting area is laid out so all the waiting pets aren’t in close proximity. They are also fantastic at handling nervous parents (guilty!) without making you feel bad for being one. My pup has a condition that makes her sensitive to certain medications and when I voiced my concern about it, they made sure to mention that they’re aware of it at each visit, which is a huge positive for me.
Yes, they can be pricey, and I do get my vaccinations at lower cost places, but this is where I trust them to take care of my dog. I love Adobe!

I absolutely love this place! I was taking my cat to a VCA hospital because she had some cuts and scabs on her ear and eye that wouldn’t heal for a few months which then turned into over a year. After multiple visits and many medications the vet came to the conclusion that it wasn’t anything to worry about. I was excited to hear that Adobe was opening up in Los Gatos because I had wanted to check out the Los Altos location for some time. One week after Adobe opened up in LG (Los Altos was too far for her to travel since she doesn’t do well in cars) I took Dutches in and Dr. Cristi Blackwolf informed me that she thinks my cat has cancer. I was completely shocked because all I had been hearing for over a year was that she was fine. We did the biopsy and sure enough she had squamous cell carcinoma. Dr. Blackwolf referred us over to Sage (oncology specialists) for the treatment and thankfully everything has gone very well and Dutches is healed! I can’t thank Dr. Blackwolf and the Adobe staff enough for treating and catching the disease so quickly. They definitely have saved Dutches from some very debilitating surgeries (removal of her eye and ear) and possibly even worse, losing her life. I have been referring everyone I know to this hospital. Not only do they have great personnel but the facilities are actually immaculate and CLEAN! It’s about time someone cares for the appearance of the hospital. Highly recommend this place!
Side note: I love how they don’t take your pet to the back without you. You can actually see everything they do!

Adobe has a reputation for offering some of the best care in the area. I’ve been to the Los Altos location a number of times before for emergency care, and since I’m in the market for a new vet to go with my new dog, I thought I’d try the new South Bay location out. We saw Dr. Koga who was friendly, knowledgeable and very patient with my exuberant puppy. After a quick ultrasound that confirmed there’s no obvious gastrointestinal blockage, we were on our way with a short course of treatment to help resolve my pooch’s poor appetite and gastro issues.
The staff here seems a little warmer than at the Los Altos location, perhaps because they aren’t super crazy busy yet. Care is top-​notch, but you do pay for it. The office visit alone is $ 75 for non-​emergency, and emergency/​unscheduled appointments are costlier — more so after 5pm. Be aware that optional/​convenience add-​ons may be more expensive here — getting my dog’s nails dremeled was $ 38 (my groomer charges $ 15). I can’t ding them for that because I didn’t ask about the cost before I agreed (I figured while they had the little hooligan upside down for the ultrasound, why not have her paws done?).
One thing I appreciate is that they don’t just whisk your dog away to back rooms for procedures. I’ve had an ultrasound done at both locations and both times I was invited to be in the room and observe. I declined this time, but I like that it’s an option.
I’ll definitely return when I’m next in need of vet care.

Great facility! Staff and Vets are friendly. Had an easy time getting an appointment, very happy with the services provided to me. They also have a store connected, little pricey, but convenient.

I was very happy with my experience at this veterinary clinic.
I was looking specifically for a vet with experience with an autoimmune disease one of my dogs has. I was introduced to Dr. Koga who was very knowledgable about the disease.
This reassured me enough to make an appointment for our other dog who suffers from extreme anxiety and needed a yearly check-​up and vaccination. All of the staff members were fantastic with her and she calmed down very quickly for them.
I appreciated the tour I was given when I initially came in.

We are new to Los Gatos and live around the corner from this beautiful new facility. My husband took the dog for a walk this morning and returned with a 5pm appointment after chatting with their friendly staff and invited in for a tour.
They have a great pet boutique, pharmacist, front desk and it is always nice to be somewhere clean and new. We saw Dr. Blackwolf and were pleasantly surprised by her recommendations to save us money by prescribing a combo medication that is less expensive and easier than our previous routine. She was great with our dog and immediately got down on the floor to interact and examine him. Best veterinary experience we have had in a long time – welcome to the neighborhood!

We’ve been going to the Los Altos location for years. We’ve tried others, but Adobe is a class act that’s never been beat. I’m glad we don’t have to take our two dogs twenty miles up Hwy 85 for treatment anymore, although that drive was a small price for total peace of mind.
Adobe costs a little more for the basics but they actively talk you out of doing things that don’t need to be done, as opposed to other vets who get you in there with cheap exam prices and then hit you with the big upsell at your pet’s expense.
Our visits tend to be last minute so we’ve had a hard time seeing the same vet regularly (the Los Altos location is crazy busy!) but we’ve seen most of their doctors now and they’ve all been exceptional. A couple of them are now staff at the new location.
If you have a pet, and you care for them, THIS is the place to go in the South Bay.

I’m a huge fan of the Los Altos location and glad they built one in the South Bay.
I visited today to have my dog’s minor injury looked at. Was able to make a same day appointment. They have the client database from the Los Altos location so they were able to look up my dog and info.
Parking was easy. Seems like they ask all the employees to park in the back because all the 10 – 15 spots in front of their building were empty. The building is brand new and even the sign is just a banner at this time. It’s similar to the Los Altos location but they have a decent sized pet store in the hospital.
Greeted upon entering and the front desk was very friendly.
I came in for a scab to be looked at, but the assistant and Dr. Nakamura took their time to make sure everything else was healthy. Dr Nakamura gave me some tips on keeping my dog’s teeth healthier. Very friendly and informative. In and out in 30 minutes!
Here is the bonus. There is a Philz (that has no line) right next to the hospital. There is a Chipotle, Jamba Juice, and Whole Foods across the street.