Los Gatos Dog & Cat Hospital

We have been coming here for at least 11 years. We came from a nearby vet in Campbell that we were very unhappy with. Every vet at Los Gatos Dog and Cat Hospital has seen our dogs and cats for pretty much their whole lives. We recently moved to Morgan Hill and we still travel to LGD&C because we wouldn’t trust our pets to anyone else. There have been so many good experiences with all of the vets there and they have taken very special care of our dogs and cats. As I think of it, I laugh because I know I can be quite concerned (ok, may a bit paranoid!)about my pets health (as I am with my kids’ health) and they take every single concern and worry seriously which I really do appreciate it. They don’t dismiss my concerns and they don’t make me feel ridiculous for asking any questions or bringing anything up.
But the one thing that will always stand out for me was the very special way that they handled the death of our beloved Golden Retriever. We will never forget how they helped us through that very sad time. This dog was our first ‘baby’ before we had our wonderful kids, when I didn’t think I could have kids, so she was very special to us. Being a Golden she had the typical health issues and when she was around 7 yrs, they found a hemangiosarcoma. Dr. Frandel, an amazing vet, was her surgeon, knew how upset we were and kept us informed all the way through. He was compassionate and patient. Luckily, he was able to remove the encapsulated cell and it had not spread at that time. Years later though, she got cancer again. We worked with our vets but this time we could not save her. Dr. Kevin Sheehy, who is also amazing, was with us through the whole thing as we put her to sleep. For my kids, my husband and myself, it was one of the hardest things to go through since she was a part of us But it was the compassion that he and the whole team showed, inclusive of the technicians and the front desk that helped us through. They really cared and in this day and age, that means so much. They pick the cream of the crop when hiring at that hospital and you can see it. We are grateful in so many ways for Los Gatos Dog and Cat Hospital.

Years ago, I was unhappy with my vet in Cupertino so was praying to the Universe to help me find a great vet for my Pomeranian and my Chihuahua. A couple of days later, I bumped into a lady who was walking her dog at the park. She spoke highly of her vet, Dr. Marilyn Pachorek, and recommended that I go to the Los Gatos Dog & Cat Hospital. I took my dogs there for their annual exam and vaccines. Dr. Pachorek let me held them while she gave them their vaccines. I have been a devoted client of Dr. Pachorek for over five years now. Dr. Pachorek is a top notch vet! She is extremely knowledgeable, caring, and honest. She has a couple of dogs herself. She’s not out to scare her clients and squeeze $$ out of them. Dr. Pachorek listens to her clients, is very insightful, great at explaining the issue, and letting you know whether or not professional treatment is needed. She recommends home remedies when applicable. If you are looking for a great vet, I highly recommend Dr. Pachorek! Los Gatos Dog & Cat Hospital has friendly and professional staff. The clinic is spacious, clean, and equipped with up-​to-​date technology.

Los Gatos Dog and Cat rocks! We’ve been clients with our puppy for the last 8 months. They are always kind and gentle and courteous. We had a horrific kennel experience elsewhere and ended up with a puppy with a spiral fracture. Los Gatos Dog and Cat to the rescue! They managed us and our pup with so much care through this difficult time. They ultimately referred us to an outside surgeon, but that made me respect them even more. Know what you can do and what you can’t.
We also enjoy the daycare options. The daycare staff is tremendous and takes loving care of the pack.

This is in response to Jennifer L.‘s ridiculous review: First of all, I hear her complaining that the Staff concern for her dog’s safety and welfare was «heart-​aching». Since her dog was FAILED before hurting himself by continuing his efforts to escape and is therefore likely thrilled that the Staff read him so accurately, one must assume that the owner has an aching heart due to her rude behaviors bringing about a conclusion that was not to her liking. We all know the type: she probably wanted the building remodeled to accommodate her dog despite upsetting all the other clients that enjoy watching the dogs frolic in that open atmosphere.
Oh, and my dog says he’ll bite you if you change a single aspect of his ‘perfect place’ — and, by the way, he has never even growled at a person before. He dashes in ready for whatever may be in store for the day. During the 6−½ years my dog has been attending his «school», I have been so impressed with the Staff and their ability to «read» the dogs and give constructive feedback to the owners. Believe me, the Staff have seen it all and yet maintain their professionalism and are genuinely fond of their REAL clients, the dogs.
One must assume that your vitriolic accusations are made because you can not cope with «No». It is also crystal clear that you place winning above your dog’s safety and happiness. That, my dear, is a true heart-​ache!

Had an heart-​aching experience with the daycare at Los Gatos Dog & Cat hospital.
Brought my dog in for one hour evaluation for the first time dogs. Got a call 20 mins later saying it’s not going to work out because he was too overwhelmed that he jumped over the low doors. That is an unfair statement because:
1. It was his first time there and they called him too overwhelmed after 20 mins during the busiest drop-​off time in the morning.
2. They called him «too athletic» that he was able to jump the doors, when I asked them if they thought about correcting him they said no.
3. They didn’t let us tour the facility upon request so that we could see if we like it there and also walk around with our dog to get him at ease.
4. They said my dog is the only dog out of 100 dogs there that has ever jumped over the low doors, and then later said they know the low door setup is a problem because other dogs and owners have problems with it too.
5. They said my dog can get out the main door and escape if other people come in and leave the door open — shouldn’t they ensure there is staff watching the main door as well as additional staff (s) watching over the dogs in back?
6. They said the particular group of dogs there overwhelmed my dog so my dog is not a good fit — «particular» meaning the group that is there on Friday morning for that specific 20 mins? My dog has been happily socializing at another daycare for the last 1 – 2 years.
What pains me is they have no control and no good read on the dogs. They don’t believe the dog is a good fit after seeing him overwhelmed for 20 mins during the time dogs and people are constantly coming in and out. They don’t have the skills to correct dogs. They don’t have the right ratio of staff to ensure dogs in the back and the people coming in the main door will all be monitored. They don’t have the courtesy to provide a tour of facility for the owners so we can determine if it’s a good daycare setup.

Can never get an appointment here, it’s a joke. How can I become a new client if there are never any appointment slots. They really have to come up with a new system.

Today was our first appointment here… I was a lil worried that it was going to be extremly expensive… after all it is in Los Gatos… much to my surprise it was very reasonable but best if all the staff were soooo friendly! the vet asst and the vet were sweet as pie!!! Our doggie absolutely loved them and gave them bunches of kisses! I would definitely recommend this hospital to anyone. I score them an A+++++++

I LOVE Los Gatos Dog and Cat Hospital! They are always so gentle with my boys and answer all my questions! Super helpful and took me in last minute when I was worried about my littlest pups eye which I am so thankful for. I also took my rescue Husky there and he was at ease the whole time which I had been worried about going in thinking he might be a problem. Thank you guys so much! I tell everyone to go to you and I will continue to take my babies to you! :)

Ever wondered if there is a dog and cat hospital where the staff is people and animal friendly and the organization of the team approach to animal care is perfect?
Wait no longer to check out the Los Gatos dog and cat Hospital .
Dr Kevin Sheehy and his team are fabulous. Thank you for your superb care for our precious adorable 3 year old Cavalier King Charles Spaniel in his surgery today.
Anne, Tom and William

I took my very unsure, sensitive rescue pit bull mix in to get a concerning (but shrinking) bump looked at by Dr. Frandle. I had previously taken her to a new pet hospital in my area and the doctor there told me that since the bump had varied in size, there was a possibility that it could be a potentially cancerous mast cell tumor which needed to be surgically removed to be tested – he quoted me $ 1500+. I went nuts scouring the internet for research and outcomes on mast cell tumors, it was not a fun few days. I love my dog and only want what is best for her, but before I paid that amount of money to have her undergo such a stressful procedure, I asked around and a family friend recommended I try Los Gatos Dog & Cat Hospital for a second opinion.
Dr. Frandle was very kind, knowledgeable, and practical. He examined the bump on my dog and took a look at the progress photos I had been taking on my phone. He recommended that before we go the surgical route (which would have cost a fraction of the $ 1500 quote), we test to see whether the bump was indeed mast cell related by putting my dog on a week-​long course of Benadryl since mast cell tumors are a result of an accumulation of histamines and Benadryl is an anti-​histamine which would shrink a mast cell tumor significantly but cause it to swell back up once the course is stopped, indicating the need for surgical removal. Well, I am happy to report that after an $ 8, week-​long course of Benadryl, the bump on my dog’s leg continued to shrink naturally and did not seem to be affected at all by the use and disuse of the Benadryl, indicating that the bump is likely a harmless pressure sore that does not require intervention.
Los Gatos D&C Hospital called me one week after the appointment to follow-​up on the phone regarding the progress of the bump and they even sent a personalized «welcome» card to my house shortly after. I am very thankful for Dr. Frandle and his staff for taking such good care of my dog, giving me peace of mind, and providing me with a practical approach that saved me from unnecessary cost and stress. I highly recommend you take your pet here.

Sharing a recent great experience with Dr. Frandle and his hospital. I live in Scotts Valley and my regular vet is in Santa Cruz, but I know Dr. Frandle and his wife through local friends. My dog needed some specialized dental treatment that my regular vet is not equipped for, and she referred me to a veterinary dentist. I elected to take my dog to Dr. Frandle instead as I trust him and know that his hospital is fully equipped and I felt safer there. I am so glad I did! We received excellent care from the first phone call to the follow-​up call after my dog’s procedure. They took very good care of my dog, and even texted me photos of him under anesthetic and in recovery, as well as taking Before and After photos so I could see what they did in his mouth. When I picked him up, Dr. Frandle took extra time to show me his dental x-​rays and explain everything to me. I had expected much more invasive work but Dr. Frandle was able to minimize the work and reassure me that everything was fine. All staff members were friendly, competent, and you could tell they genuinely liked the animals and their jobs. Wonderful veterinary hospital!

Highly recommend Dr. Haleh for alternative treatment options. She does acupuncture and Chinese energy medicine… very complementary with traditional treatments. She is highly educated and dedicated to her craft!

I cannot say enough good things about the wonderful people here. Been taking our swissys to them for about 5 years. We had to put our oldest down last week and it was a semi-​emergency as he was losing strength by the day. They came. It was so difficult but when they came, I felt their compassion for my old boy. I always wanted him to pass in our yard, with his family, toys and friends but was a little skeptical about others being there even though I knew a vet had to be there. When they left with him, I was so deeply saddened but knew in my heart he was taken care of. Thank you.
Thank you so much for letting our Sam pass in peace and the flowers were beautiful

I like the vets, sometimes the people at the front desk can be a little short. I always give them the benefit of the doubt that they are just having a bad day. I would highly recommend this vet if your pet is in distress.

So happy with all of the care my dogs and cats have received. I have two puppies who have had their initial care and shots. I also have two adult cats and they have had updated shots.
Now this passed week my terrier 8 mo old pup stated having diarrhea and vomiting. They saw him and treated him. Milo seems better each day. I received a follow up call the next day to see how he was doing. They gave him antibiotics, something for his stomach and something to ease the diarrhea. After he was home from the vet, he threw up a big gob of stuff. I think it was a rawhide bone which I stupidly gave him Never again. Even though they took X-​rays, they didn’t find anything.
Everyone there takes a very long with you and I have never felt rushed.
I’m glad I have them to watch over my pets.
One note is their prices for Triflexis 6 month supply I s about $ 50 higher than what you can get online. I understand they have their costs and need to charge what they choose. But I choose to forgo the convenience of getting it at the local vet and will order online.

I have very quirky dogs and Dr. Sheehy is a true dog whisperer with endless patience. I forgot to add. Last visit involved clipping nails on an exceptionally quirky Doberman. A tech and her assistant lay down on floor with Lily and managed to clip all toe nails.

Such a wonderful clinic with amazing staff and vets. Our dog LOVES coming to the vet which is such a great thing to see. They always get us in quickly and are very thoughtful to his needs. They remember his quirks and always call him by name, which is comforting to know that they remember him because they see so many animals.
They have a great puppy day care in the back and amazing training for your pups as well. Our lil guy has had a lot of medical issues in the beginning of his life and they have always gone above and beyond to get him feeling his best. We feel so lucky to have such an amazing vet.

I had to let go of a very dear friend yesterday. Windsor was a special cat. His last moments were compassionate and loving as he purred right to the end. The veterinarian was wonderfully professional and empathetic to our circumstances. They assured us of finalizing the details and let us go on to begin our grieving. Beyond that, I received a beautiful bouquet today from the doctors and staff. These are the kinds of exceptional care givers that make this area a fine community. My heartfelt thanks.
Michael

Our kitty girl, Anya, has been losing quite a bit of weight over the last year (went from 14lbs. to 9.9lbs). We had been taking her to the Whole Pet vet in LG but with little to no success in the weight gain area. We then took her to LG Dog and Cat and Dr. Pachorek was a breath of fresh air.
Dr. P was decisive in a treatment plan and didn’t try to push frivolous, overpriced herbal remedies. She was interested in REAL results to help our kitty gain her weight back and we have already begun to see results. Anya is responding very well to her medication plan (thank goodness!) and we finally have hope that she will gain the weight back and be a happy, healthy kitty.
Dr. P took the time to hear our concerns, address them and didn’t try to lecture. She was open to our opinion and made recommendations with firm research to back it up. Also, she understood how to care for a kitty with this issue and wanted to make it easier for us.
Originally, she prescribed 1 pill per day to help Anya, but knowing how difficult it is to give a cat a pill she found an alternative solution — a topical gel version of the same med! We now give Anya her meds easily and Anya is so much happier because taking pills was NOT something she enjoyed.
We’re very happy to have found Dr. Pachorek. And, as a solid bonus, the people at LG Dog and Cat are super friendly and truly understand customer service. :-)

When we first brought home our puppy (almost 16 years ago), a friend recommended LG Dog and Cat to us. What a fabulous find!
All of the docs here are incredibly skilled in both knowledge and dogside manner. Cutting edge treatments (including laser and acupuncture therapies) coupled with a full staff of people who genuinely love what they do (and it shows). Our girls always loved to visit the vet!
Dr. Frandel and crew took care of our two labs as if they were their own. Our dogs lived to be 15 and 14 and no doubt in large part due to the wonderful care they received at LG Dog and Cat.
As it came time for our last beloved furry family member to be released from her earthly body, the very kind doctors from LG Dog and Cat came out to our home to put her down gently. We were able to say good-​bye with love and peace.
This summer, we’ll begin a new dog journey — which will again include regular visits to the fine humans at LG Dog and Cat!