Customer service was good, the store was clean and well stocked. Overall a great shopping experience.
Margy A.
Classificação do local: 1 San Jose, CA
rode our bikes into los gatos at 280 main street, los gatos, ca today to have our favorite coffee which we do every day in our campbrian park neighborhood and have done for 10 years, was appalled by the people in the store who were quite frankly just RUDE, they insisted on NOT making more coffee because it was after 8 am, I have heard nothing about this so called rule. The 7 – 11 in our Cambrian park area are ALWAYS willing to make a fresh pot for us.(thank you Mo.) The management here is just horrible, i will certainly never spend a dime in this place ever again. I will ride my $ 2,000 bicycle down the street where every one else seems to go and there is probably a reason that they frequent the local coffee shops. I hate to say it but the people running this 7 – 11 need to take some classes in treating people with respect, there giving 7 – 11 a bad name. Enough said. I will now leave my e mail to the 7 – 11 corporate offices as well.
Patrycja S.
Classificação do local: 1 Los Gatos, CA
Tried to call and somebody answered and said that they don’t speak English and hang up on me. I tried to call a couple more times after that and there was either no response, dropped calls or ‘busy’ sound. Great customer service… Not
Brian M.
Classificação do local: 1 Los Gatos, CA
I have been going to this 7 – 11 for 17 years and I have never seen the management so bad. Most of the employees are careless and rude. One of them even made awkward advances at a few girls I know. To top off their terrible service they are trying to accept cash only now. When questioned they said the system is too slow to take cards and all 7 – 11 are starting to do this, which was obviously a lie. Stay away from this 7 – 11 at all costs.
Dianne r.
Classificação do local: 1 Los Gatos, CA
Sunday at 4pm 8÷24÷14 This a note to the owner. Please bring back the nice guys who used to work at the Main Street los gatos 711. The older man you have now is mean, talks about customers, hardly says hello, goodbye or thank you even as a response. He is the biggest jerk. I’ve tried killing him with kindness, smiling, acting incredibly gracious for him ringing me up. I can’t tell you how many times I’ve left your store since you hired him swearing to myself never to return. I generally stay away now, but on occasion I have to go in as your location is very convient to our home. Please let me know when he’s gone so we can start coming again. Just for your information, I’m not the only one in town who feels this way. Your 711 is the talk of the town over this person. I was at a party a few weeks ago and someone ran up to get ice. They came back irritated because your employ is beyond rude. Then several people started telling stories of what this guy has done to them. We all agree that we don’t expect much from a 711 employee, but nice and pleasant is a must. Generally people in this town are friendly and warm, so he is an eye sore with his poor behavior. I’m not a big complainer, but my feeling is you should bring back the friendly employees or your residential traffic is going to drop. Especially when it’s a topic of conversation at a private party. It’s ridiculous. That all said, the store is clean, the other guys are super nice and funny and it’s well stocked with fresh food. Please do yourself a favor and have him move on. Honestly he can’t be happy working for you or he wouldn’t be so nasty to everyone. Last week I saw a person give him a pack of cigarettes she had bought, but was given the wrong kind. He threw them back at her across the counter as he was yelling something with the word«no» in it. I left my things there and went up the street to get what I needed. Won’t be going back until he’s gone and we go in once a day at least for something. Again please let me know when it’s safe to go back. I hate that I just wasted time writing this but I think you should know what’s going on. All your other employees over the years have been super nice and friendly. Good luck to you.
Guille D.
Classificação do local: 5 Los Gatos, CA
Nice clean seven eleven with the DVD rental box outside. A lot of parking and ATM inside. I like it.
Kalipo K.
Classificação do local: 5 Los Gatos, CA
There’s two 7 – 11’s in Los Gatos and I’ll drive out of my way to get to the store on Main St. A broader, fresher selection of sandwiches, chips, pastries, coffee(coffee and featured creamers & add-ons) and beverages. It’s probably due to the high turnover being that’s it right across the street from the 1400 student LG High School. Beware the area during school arrival, lunch and dismissal. Traffic is crazy during these times. There’s a Red Box DVD machine out front… you could literally grab a movie, latte, sandwich, sushi, beer and popcorn all in one stop quick shop.
Terry H.
Classificação do local: 4 San Jose, CA
Right across the street from Los Gatos High School on Main Street in Los Gatos, this is the goldmine 7 – 11 of all 7 – 11’s. The owners of this store must be living on top of the hill with all the money this place pulls in every year. There are always kids hanging out in front of the store, talking with each other, on the phone, waiting for rides. Kids flush with Daddy’s money. It’s crazy. Inside it is just another 7 – 11 with coffee, Slurpee’s donuts, hot dogs, cokes and chips. It also has pretty limited parking so expect to wait for someone to pull out.