Wilshire Beauty Supply

Excellent service! Always helpful and great at recommending products. Good selection too!

Shitty customer service. If you are African American let me save you the trip. Nothing in there is for you (hair wise) unless you need scrunchies. I thought I would drop in to see the selection, and no one was helpful. Oh well.

Very poor service. Unhelpful, rude, and downright disrespectful. I recommend going elsewhere on this one. Maybe they should get some people in there who aern’t immigrants from Mother Russia or at least teach them something about America and the meaning of customer service.

Just walked to this place from work on my lunch break for the first time and hurray! they carry Jane Iredale! I didn’t want to purchase it online to get a good color match.
I didn’t need help as I prefer to browse and test on my own, so I appreciated that the salesperson wasn’t all over me.
They offer testers for every product, which is a must. Booh nearby Walgreens where you can’t test anything!
They carry some makeup (including NYX, Jane Iredale, Bare Minerals, Too Faced and a few others), but most of the store is hair products. There is even a salon in the back.
Very happy I found this place.

I wish I could give zero stars. They actually turned the lights off when I was shopping because it was 7:02 and they were closed. I have no words. And the brunette woman working wasn’t even nice about it. She knew I was there. I had the three things that I wanted to buy and then she just disappeared. She didn’t help me while I was searching the shelves and didn’t even bother notifying me that they were closing. Lights out. Wow.
Excellent customer service, let me tell you.

Recently, with my tax check, I restocked on some Dermalogica skin care products at the Wilshire Blvd. location, and as a result, received a 20% off coupon (which was set to expire rather quickly) for my next purchase, at either location. The coupon said, verbatim, 20% off, with no other qualifiers — I received it as a text message on my phone.
So, since it was set to expire, and since I needed to restock on makeup also, I swung by the Vine location today, and chose what added up to 141 bucks of mineral makeup and new brushes. The young lady who was helping me choose the makeup rang me up, and rather than take 20% off the total bill, told me that her register would not allow her to do that, and that she could only take 20% off individual items, so she took that off the two most expensive items I was purchasing.
I said, «Wait a minute. My coupon says 20% off, not 20% off two items, or 20% off one item. If that is what the coupon is for, then the coupon should say so, but since it doesn’t specify items, you need to give me 20% discount off the whole bill.» She replied she couldn’t, and that it was because the register didn’t work that way. So when I asked her to then take 20% off all the other individual items, she replied that the register wouldn’t do that either EVEN THOUGH SHE HAD JUST DONE SO WITH TWO ITEMS RIGHT IN FRONT OF MY EYES.
Then, she said, alright, alright, I’ll tell you what, I wouldn’t do this for any other customer, but let me re-​ring everything up, and I’ll take 30% off the whole bill. So I said, «Fine.» But then, when she rings everything up again, the whole thing added up to 148 bucks this time, and then she took off two bucks, bringing it down to $ 146, and said, «There, I took off 30% just for you, so now it’s cheaper.»
So I said, «Uh, 30% of 148 bucks, is 43 bucks and change. You know this, right?» She simply said, «I just gave you 30% discount.» So I said (while beginning to feel like I was on an episode of Punked), «I’m sorry, I’m very disappointed because I really want this make-​up, but I cannot purchase anything from people who are dishonest,» to which she replied, «well if the 30% discount I just gave you isn’t good enough, why don’t I ring you up again, and you can use your five dollar off coupon instead.» At this point, I thanked her yet again, and left, without spending one penny, because I started to fear that she might actually be deranged.
The odd thing is that from the parking lot, I saw the woman, who was young, and very attractive, and who clearly knew a lot about the product, dejectedly putting back all my items, and she genuinely looked bummed. In retrospect, I am wondering if her math skills are so terrible that she really, honest to goodness thought that 2 bucks was 30% of 148 bucks (I’m a high school teacher, and such a thing is not as far-​fetched as folks might think).
Pity — I was ready to spend a whole bunch of money, and could have been talked into another 50 bucks of product on top of that if she had played her cards right. Plus, the place in on my way home, and they could easily have turned me into a regular customer, if they weren’t so a) dumb, b) dishonest, or c) out of their minds (I still haven’t figured out which — it is a total mystery). But now, I’m going to have to find another place to spend my money. What a pain in the neck.

I went to the Vine Street location, excellent customer service, above and beyond! They had everything I needed at great prices and the location is perfect! If you’re after hair and beauty products and someone to help explain a few things then I’d highly recommend this place. Parking out front, close to Hollywood. I will be back

karina vaniyeva is the best! I absolutely loved my haircut. she is so professional and a great artist. She gave me exactly what I asked for and as a result I got many compliments. My girlfriend went to her for coloring and she loved it too. I definitely recommend her 100%.

Pretty good selection of products you can’t find at ULTA or other grocery type stores. Sales are confusing, why was something on the sale table that wasn’t on sale, and it was there in bulk? Kind of random.
Usually nice customer service.

After reading the reviews I was hesitant to visit this place, but I had a great experience. If you go ask for Brenda (I had to get her name because she’s very knowledgable). She was sweet and answered all my questions :) This is my new place for beauty supply, I’m hooked on Orbie hair products and Stilla matte lipstick.

Awesome store! Smaller than the one on Wilshire but super helpful & knowledgeable staff. They can solve all your skin, hair, & nail needs!

This place is really overpriced. I have continued to shop there because it is the only beauty supply in my neighborhood. Until recently, the last two times I was there the large brunette was so rude to me. Customer service is more than an inconvenience to them it makes them hostile. She slammed my product on the counter since she had to get it
I will drive a little further from now on

This store carries RCK! Normally you have to be a pro to get your hands on this. Body Glow like a boss!

Needed some hair products so went here. I was shocked at how many different options there were. It’s also a family owned business. Since my first purchase, I’ve been going back for the past several years. The prices are super reasonable too. The owners are also really passionate for their business!

I’ve decided to give my business to Larchmont Beauty Supply instead. Wilshire Beauty Supply does not mark most of their stock with prices. They want you to ask them for the price on each item.
Larchmont Beauty Supply is family-​owned and I firmly believe in small business.

Nice selection products, but the best is that they carry Jane Iredale make-​up! Its the best mineral make up around especially for acne prone skin, and its so hard to find!

This is a great place to go to when you need a color change. They sell all different types of professional hair coloring products. If you’re like me and not a professional, you can ask the girls in the store for help picking out the items you need to mix the color yourself at home. The prices are decent and parking is easy. You can’t go wrong.

The selection here is pretty amazing: everything from hardcore professional coloring products and tools to high end hair care/​cosmetic brands. The staff was super helpful, recommending a product for ailing nails (too many gel manicures) and even giving me a few nice samples! I managed to pick up everything I needed, from hair dye to a few styling implements, and my favorite Bumble and Bumble product. The prices are reasonable!

I am so confused on the high ratings this place has received. The second I walked in I was ignored by an extremely rude sales woman on a personal call. She dismissed me when I walked in and the entire time I was there I was given no help whatsoever by the hairdresser or her. Left alone to figure things out by myself I found the hair coloring isle was a mess and far from what I am used to. There was no organization and at least half of their sample hair color pieces were missing. You were left to guess what a certain brand of ash blonde might possibly look like on your head. I spend a fortune at these places and left this place feeling like they could have given not a care in the world about a sale. In a world where service is everything… These people need to get it together.

I have been frequenting this place ever since its opening. Whatever product you are looking for, it is always found here after a bit of searching.
There is a Unilocal check-​in coupon which gives 15% off. It is an ongoing promotion, otherwise it wouldn’t be there, right? Anyway. Last time I tried to use it, the cashier was giving me the run around saying it’s no longer valid. After I showed it to her, she gave me a story of how someone tried to use it before, but gave up after she told her it was no longer valid. What? Anyway… my response to her long ongoing story was silence and she honored it, but not before she proceeded to tell me about how there are cameras that will show that she saw my check-​in offer…
Unnecessary.