Western Mixers

If I could give zero stars I would. This has truly been the epitome of horrible quality product, and then appalling customer care and business practice. I will be doing everything I can with social media to try and warn people against the false promises this company makes about guarantees of freshness and satisfaction being an absolute lie. I did receive the shipment extremely fast, but so what. What I received so quickly was 50lbs of ridiculously stale nuts, all because I decided to try this local company instead of Argires at
which has been where I have purchased my mixed nuts in shells for a couple year. What horrible regrets I have for that let me tell you. However, if anything can come of this tragic experience, it will be that I can warn others to save them the time, headache, money, and terrible stale product.
To be quite honest, I had no idea that nuts in a shell could be so drastically different. In my three failed attempts to contact someone from the company, I even offered in one of the voice prompted messages from someone identifying herself as Mary that I would be happy to allow them to sample the quality difference, as I was sure the company would be interested in this fact, and not want to be providing such a sub standard product to their customers. Mary, who I am assuming is their customer service department, never answered the phone or responded to messages I left on their voicemail.
They were very clearly uninterested in experiencing A YEAR OLD sample of nuts from their competitors that had a crisp crunch as if they were just plucked from the tree. Nope, instead what I received this morning was an email that let me know that I would be stuck with 50 lbs of their stale nuts. This from a supposed 45 years old company touting complete guarantee of satisfaction and freshness. Instead what they are forcing me to keep is 50 pounds of nuts that are a bit like biting into a damp sponge. Absolutely unbelievable. Do you have any idea how much 50 pounds of nuts is, and how much that cost me.
I had been very clear that I wanted either fresh nuts that compare to the quality of the nuts I bought from their competitor at
last year. Nuts that I was completely willing to share with them so they themselves could experience the unbelievably undeniable difference in freshness, or otherwise I wanted my money back. I felt that was a very fair request. What I got instead this morning is a very sterile, and completely uninterested email from Mary saying that my credit card had been credited 25%, and that my order had been closed and there would be no further consideration with not even an apology. I am still in shock at that email!
What a terrible lapse in judgment to stray from
. I now have 50 pounds of nuts to throw away, or I guess perhaps donate to a bird sanctuary. I have lost 200 dollars minus 50 if they actually did credit my account. I mean really think about it, 150 dollars for nuts that I can’t eat? huh?! How is that fair or ethical business? You just don’t want your stale product back? So you dump it on unsuspecting new customers that buy more than a pound at a time? ugh!
Yes I am an idiot! 50 pounds of crap, time lost on this entire situation, a pounding headache for sure, complete dismissal with no option for a satisfactory resolution, and finally such insult to injury and hardest yet of it all for me to believe is not a word uttered of any kind of simple apology for one bit of this horrible experience. Am I crazy or is that about as far away from «100% satisfaction guaranteed» that you can possibly get?
I have a funny feeling that if I took more time to look into their self professed 45 years of business dealing there are probably going to be some big gaping holes in any kind of bragging they have done on their website with regards to satisfaction of quality and customer care. However, I refuse to give them one more minute of my time other than taking this important time for you because of them, and try to prevent others from a terrible experience like this with this companies terrible product quality, customer service, and business ethics.
The entire experience was a nightmare from beginning to end. That is just no way to treat people or do business. Shame on you Nutsite Western Mixer.

I have been ordering from these folks for years. They have a vast selection of products. They always deliver a high quality product quickly, and at a great price.

If you’re a nut lover, you’re going to love this business! The night before heading out to LA for a Dodger game, I ended up searching for a bulk nuts retailer in Los Angeles. Sadly, there wasn’t many that popped up on Google, then I jump on Unilocal LA, and after going through a few pages, I found this business. OMG, this is what I was looking for when I opened their webpage.
Western Mixers is a web based business, but Western Mixers/​
does give you an option of picking up your order. It’s not too hard to find this location, because it’s only two miles north of Dodger Stadium, Western Mixers is not a retail store front, and doubles as a warehouse for wholesale produces for local restaurants, and markets. So they need to pull your order from vast array of products that they sell from their warehouse.
The office employees are very friendly and helpful, and told me, if you call them early in the morning, they could pull your order by 10:00 am that day. Wow, I was pretty stoked, because where else in America can you buy five pounds of roasted and salted cashews for 22.99, and 4 lbs bag of Banana Chips for 8.90.
Western Mixers is now my go to place for Omiyage when I head to LA, because there isn’t a better deal you can get on the West Coast.

Western Mixers/​Nutsite offers the BEST prices and great selection of Nuts, Dried Fruit, Trail Mixes, Snack Items and Candies. Beautiful gift options as well, like Tins, Towers, Jars, Baskets and so reasonably priced, I will not go anywhere else for items like this.
The staff is always professional, helpful and friendly. They deliver great customer service, fast response to questions or inquiries and make the shopping experience easy.
Interesting Newsletter if you happen to be on their mailing list, offer additional savings quite often and website is easy to navigate & shop.
***** 5 STARS *****