Saf Keep Storage

Is it weird to say that I really love a storage place? Because I really, really do.
Sometimes the reasons one needs to look for a storage unit aren’t all that positive, but because of the wonderful facility and friendly staff I’ve been given incredible peace of mind during what is otherwise a tumultuous time.
Well lit hallways, a strong light in each individual unit, big elevators, large roll-​up doors that span the width of most units, clean facility, and polished concrete floors on each level already put Saf Keep above Public Storage and other nearby places.
They have a large truck that is free for use to load in (but not out, and not free over a certain mileage). Even if you incur charges due to mileage the use of their truck will still much cheaper than renting a Uhaul!
Their long hours, from 6:00 am to 8:45 pm, can accommodate most working schedules and make it wonderfully easy to pop in to grab something or drop something off to a unit.
They have staff available to help you move in and they also have plenty of carts for multiple trips (if you don’t see one out, just ask at the front desk).
The staff is very friendly, knowledgable, and usually available for questions or help. They’re definitely part of the reason I chose this space above others!

I’ve had this storage for 6 months. Helpful and friendly staff. Charlie has always been available to answer any and all questions

I love this place! It’s clean and well kept. The staff is very helpful. I first called to get some info about prices and availability. By the time I got there, Beatriz was already waiting for me to go and show me the available units. No time wasted! Getting the paperwork done went by smoothly. Even though her co worker Yardley didn’t assist me directly, he was attentive and even asked if I would like some coffee. Very friendly staff. I’m definitely going to refer people here!

Pros: Clean. Open reasonably long hours. They provide dollies and carts.
Cons: Customer service is really bad almost non existent. They raise your rent all the time. There’s no trash bin for customers (only for employees) at the location making you carry your trash. The website sign up is faulty therefore you might not be able to manage your account online. Carts and dollies are few and broken down.

Great clean storage units. Each unit has its own light. They offer free use of truck, lots of free amenities to make your move easier– like carts galore, and even help from the staff (for 30 minutes).
The front desk staff is most wonderful and professional. They really try to accommodate you through the process. Sure, it is a bit more expensive but you feel like your things are safe.

Wow this is the place to store your belongings. Staff was very very laid back but informative and quick to respond to my questions and the price at first was steep but after checking out others they had the best deal and the consignment shop so amazing to combine both. Hopefully they will still have the space when I go tomorrow

The location was easy to find after driving from Albuquerque. The manager was really helpful, The facility was clean and storage space was spacious and easy to access b using the elevator. Thanks
Beullah

SAF KEEP SELF STORAGE — SAN FERNANDO
I’ve stored my stuff there for years and can only say wonderful things about the staff. They’ve always been friendly and helpful and the facility is clean. Saf Keep — Unit 1193

Place is really nice, clean and secure. The staff was also super nice and make everything easy!

Great place no problems at all I’ve been renting here for many years it’s always clean and the staff is great

This is my first experience with renting a storage and I was excited with the service that they provide me. There is a free move in truck available and people ready to help. Units are clean and safe. I will use it and recommend to anyone!!!

Hello I recently moved to the Los Angeles area from Miami. I rented a truck through Home Depot and they recommend saf Keep.
I am glad I used them to store my stuff. At first Beatriz was warm and courteous. She made sure all my needs were met. It was refreshing after driving for four days. She gave me a detailed walk through and pointed out the closes route to my unit.
Geovanni and Yardley were also extremely helpful. They answered questions I had about the area and getting my stuff in the unit and renting a truck to get my thing out of the unit.
Unfortunately for you but awesome for me, I found an apartment quickly and had to leave the unit. What was fantastic was they congratulated me on my apartment find and offer to assist me with my move out.
I will most definitely recommend Saf Keep Storage and Thanks for a job well done.
Keith

While still better that Public Storage, I’m disappointed with the lack of customer service here and am updating from a 5-​star review. They raised the rent after a few months and when I inquired about it, I was ignored. My second email received a response explaining simply that yup, the rent goes up after 6 months or whatever and that this is standard practice although it’s never mentioned to you when you sign up. I’m sure it’s in the fine print that they have the right to increase rent at any time. I emailed again asking what the incentive for continuing to rent with them was and I was ignored again. So your reward for being a loyal customer is that you have to pay them more money as time goes by. Makes sense.
At this point I think the solution is to pack up our stuff and not keep so many things that we require a storage unit. They all suck. This one’s no exception.

The staff here are so friendly and efficient! We had a mess of a request with stubborn customers and they handled it so well! They are saints… Charlie and Beatriz are saints. Will do business with them again :)

Needed storage for a few months while looking for a new place. Searched online and found a few. Time was of the essence! LOL I wanted to move my stuff before the holidays.
I called on a Sunday and my call was promptly answered by Francisco (he’s so damn awesome!). Anyhow, I went down and he showed me the 5×10 unit. Explained every fee and all the details. Told him I’d think about it and he put it on hold for me. No deposit needed. That was nice to know that I wouldn’t lose it just by delaying. They didn’t have many of the small units left.
Anyhow…decided that it was what I wanted. Area is very safe, literally right off the freeway and I liked the staff. When I went in on that Monday, the manager was there (forgot his name). Very informative and friendly as well. Filled the forms on the computer there and no lie, every word of that contract describing the fees and monthly rent etc… spot on exactly what Francisco told me the day before. I was impressed.
Pros:
— Access code is only known to me. They cannot override it, nor find out what it is.
— Entering my code to enter the facility deactivates my alarm. Re-​entering the code when I leave, reactivates the alarm and sets it again.
— Elevators are large. Easily fit sofas and mattresses.
— Dollies available and if you can’t find one just ask
— Call button near elevator on every floor. We needed help opening the unit the first time and literally Francisco came in less than a minute.
— Staff will also help you move stuff into your unit.
— They sell packing materials as well as locks
— OH YES!!! If you are first time renter, you can rent a truck from them for FREE for moving your items into the unit
Cons:
— No real parking inside. You just park near the side of the building your unit is in. Not really a huge problem because it’s unlikely there will be a flood of people shifting stuff at the same time.
— Smaller units do not have lights inside them. No too much of a problem for me because the hallways were lit and I was just storing stuff.
Let’s talk money: Units are priced around the same as other storage places I searched online, including Public Storage. You can easily pay your rent and reserve units online. There are often web specials. I used one of those and ended up saving $ 30 a month. There will be a one time fee of $ 22. I forgot what that was for. If you do not have insurance, they have it for purchase and it is REQUIRED. It starts at $ 9 for $ 2000 worth of protection. It goes on up from there.
NOTE: This place is not tiny but it’s not a huge facility. If you see something you like, reserve it ASAP. These units go fast!!! The staff + peace of mind you will get having your stuff there is worth the price!!!

Location was important. Therefore I first went to a competitor on Fletcher. After looking at the competitors rat infested expensive units I gave Saf Keep a try.
Office staff is friendly and helpful. Storage Unit Prices are competitive. Units are clean, well cared for and secure.

So, I was at public storage in eagle rock before here and had a horrible experience.
I searched and searched for a new place and came across safe keep storage.
This place is SO CLEAN! its crazy! It so well kept and maintained. The staff is always super friendly and helpful.
We have a huge unit, i can hit 4 of my old public storage units in there. and comparative the price per square foot is cheaper than public storage.
They even has a consignment store you can sell the things you might not need anymore, or even buy something to add to yoru storage unit :)
I highly recommend coming here for your storage needs.

I am renting a 5′ x 10′ storage space, and it has been very convenient. The staff is particularly friendly, and they always have carts available. I also like that they offered to help me move in for free for a half hour as well.
And the location is great!

I am very happy with this place. It is very clean and the hand carts can turn what would be daunting task into one or two trips. My unit is on the second floor so the elevator is amazing! I definitely recommend this place.
I reserved a place online where it said I would get a discount. When I showed up they were implementing a new system and I almost got charged extra. I wouldn’t even have noticed but they aught it and went out of their way to make sure I got the best price.

Perfect storage units!
I had absolutely no issues or complaints
Made my reservation online for my unit and moved in 2 days later
Everyone was very friendly and helpful. Also a great deal considering the location compared to many other storage units I looked at.
I love how they have flatbed rollers to put all your stuff on which made my move so easy! Wouldn’t have been able to do it without those considering I didn’t hire movers for help
This place is also very clean and feels safely secured. I put all my stuff away to leave for Europe and I feel safe leaving everything there.
I would certainly recommend this place to anyone looking for a nice storage unit in Los Angeles