VIP Smoke Shop

Don’t go there I bought a hookah yesterday I put it together last night and saw that it was cricked, I went back today to ask an exchange they refuse and offer me a discount on another one RIP OFF!!! Go somewhere else

Awesome selection of cigars. I’m an über driver so when I’m in the Hollywood area, I always stop by here for my smoking habits. They also have the cheapest cigarettes in town. They charge no tax on mostly everything so if you want a swisher for $ 1 you’ll get it for $ 1. Theta are always nice and polite too.

I was sold a shooty G-​pen back in June by Raul, the battery went out in August and I have yet to here from the owner, thou I’ve taken numerous trips into the store and have left my number numerous times I have yet to here from the owners and every time I called Raul an Eric gave me some BS about how the owner’s was only in on certain days. Of course every time I went in on those specified days he was conveniently not there, this has gone on for what is now nearly 4 months now. And I’m still stuck with this non working device from June, I won’t be purchasing anything from here again, and will be contacting the BBB about the shady practices at this establishment

My favorite smoke shop. I’m a regular (sadly, cough) but the staff is always nice and so is the owner, who also owns the one down by Wendys.
They get a lot of bums in here, so I’d dismiss the negative reviews as outliers. Be a reasonable customer and they’ll treat you like gold.
The place is well-​stocked, well-​priced, and clean and snazzy. Give it a shot.

On Wednesday May 21^st at 12:30 PM I went into here to buy a drink. He put it in a bag for me and I left. Before I could get home the bag broke, and so did the bottle.
I went back and asked for a new one. Instead of replacing the bottle the guy said, tough shit.
What kind of customer service is this?
The least you could do is warn your customers that the bags are shitty and to be careful with it.
Your customers are worth more than a bottle of Snapple.
Thanks for nothing guys. I won’t be coming here anymore.

Great neighborhood place. The owners and the staff always get the items I request I. Stock I’m a big hookah connoisseur and they definitely cater to my needs.

Was super happy to ask a very specific question about a specific type of vape pen, and then get talked into a $ 70 option, and then having the pen break immediately as I tried to utilize it for the EXACT purpose that I had spent 15 minutes talking to the guy about. Also great to know that I couldn’t get a refund, even for store credit. (I even tried to get a refund for this pen BEFORE I HAD USED IT A SINGLE TIME; no luck. At all.)
Pro tip, you idiots; don’t patronize repeat customers. I hope someone competent rents this space in the future

There is always business happening at this establishment. They carry a wide selection of imported cigars and tobacco.

I am kind of wondering if this little story will fit Unilocal’s review guidelines… I guess I’ll go ahead and Unilocal will let me know if it doesn’t, right… right?
You see, I didn’t actually visit VIP… but one of my credit cards (or, as it turns out, an unreasonable facsimile of one of my credit cards) did indeed visit VIP!
And that is not a good thing… for them or for me!
That’s because they went ahead and processed a charge for some thieving mofo (for several hundred dollars… how could you even buy that much at a little smoke shop… I’m thinking a pick-​up truck load of rolling papers) and now VIP will probably have to eat the loss (at least according to my bank).
Too bad… if VIP had bothered to use the routinely available and/​or correctly functioning card readers and electronic tools like all of the other places that the thieving mofo tried to use the fake card, they would not be out the dough!
BTW…did you know that these «people»…these miscreants… they actually create an actual card… it generally doesn’t have real information on the magnetic strip or the correct code on the back of the card, so it usually doesn’t work on a correctly functioning card reader… still, they get away with enough (presumably by patronizing places like VIP), that it’s a multi-​billion dollar problem!
But not for me… I’m not out a dime!
Oh, a little inconvenience and the unsettled feeling that I had while I checked my accounts and made sure that there was no additional «Unauthorized Activity» on the rest of my cards… I don’t need someone buying a BMW on the Amex, after all.
And, because the charge at VIP was «processed» by them, I had to formally dispute the charge, which took a little more time (and time to credit the account)…which was a little irritating.
There were plenty of other attempts to use two of my cards in a number of spots in West Hollywood, Woodland Hills, Hollywood and Santa Monica, over a 2 – 3 hour period.
But they were all «Not Authorized» by my banks… all except for the fine folks at VIP.
So there you have it… maybe I’m being a little bit harsh with VIP by giving them one crappy little star.
But maybe if VIP’s employees had asked for ID or used a modern card reader or paid any attention at all, VIP would not be out their dough and I would not have anywhere near as much contempt for them.
But I’m sure they will make it all up on the markup on flavored rolling papers and jeweled bongs.

I always use this store to buy my nicotine cartridges and the lady at the front desk is usually very helpful, she use to help me with the brand and flavors I need and also with the strength, I am very happy with her and the shop in general.

Been here a few times, but as a snus user, I wished they carried some Swedish brands.
Counter service is friendly, but I can’t become a regular until they stock tobacco products I use!

There must be a really good reason why I keep coming to VIP when I live across town near Western & Pico. It’s true that they treat you like VIP as some others have mentioned here on Unilocal.I always spend over $ 50 there each visit and most all the time, they hook me up with no tax. I love these guys/​gals and would recommend others to go there as well and get to know this place and their workers.

Danny and Letty are great! Always kind, always helpful. Danny REALLY knows his cigs, and is a really fair person. They never close early either… always stick to their store hours. Letty is sooo sweet and personable. All the employees (and customers) are chill… always a chill, relaxed vibe when I walk in.
GO THERE!
Darryl Swann

Horrible selection of overpriced cigars but worse than that — according to the female employee behind the counter, their humidor has not been functioning for over two months! My friend and I purchased two camacho maduro’s and watched them blister and flake apart once lit. We immediately returned them but were refused even a partial refund. We were told the humidor had been «down for a long time». When we informed the employee that all of the cigars were likely dried-​out and ruined, she shrugged her shoulders. Their cigars are garbage. Don’t waste your money.

Best selection of flavored papers I’ve found.
And Danny and the chick that work there are always cool.
#jets

The best smoke shop in Hollywood, if not all of LA. They’re always friendly, always super cheap on prices, an they’re almost always open!
I also really like that they have a huge cigar humidor, and they’re REALLY knowledgeable about the cigars.
What tells me that this is definitely the neighborhood spot is that there is always at least a small group of locals hanging outside and smoking while catching up on things. Right on! :^)

VIP is the best tobacco shop in Hollywood hands down. The employees are always friendly and they have the best prices on everthing. 5 stars all the way

This shop is right up the street from my house and I have found it to be one of the cheapest places to buy tobacco in town. I no longer smoke but would recommend this shop for the best deals on cigarettes and some decent deals on cigars. I still enjoy the occasional cigar and VIP smoke carries some nice varieties in a small but adequate humidor. Prices on cigars are a bit higher than usual but this is Sunset Blvd. in Hollywood so it’s par for the course. As mentioned in the other reviews the staff at this shop are knowledgeable and very kind. always taking time to explain things or show products. I often see a few people hanging out at the tables out front enjoying a smoke and conversation. I don’t buy tobacco very often anymore but I stop in to say hello whenever I am near Sunset and La Brea.

When they say they are VIP, they really do mean it. I seriously felt like a VIP the whole time I was there. They really do have the best prices. After going on a wild chase to redeem the American Spirit gift certificates, this was the only place that would accept them. At every other store, there was some sketchy foreign guy that was yelling at me for having the certificates. How hard is it for these other stores to mail in the certificates? It was such a relief to talk to the VIP guy, Marco. He’s awesome. You don’t encounter people as nice and friendly as him, especially in Hollywood. VIP is the only place I’ll go to.

Decent cigar shop. Small Humidor but decent enough selection. Prices are reasonable and you can never go wrong with Rocky Patels.