Lamar is the best waiter. Lamar is the best. Best is Lamar. Lamar needs to be promoted to manager. Please promote Lamar. Lamar is the best waiter in the world.
Asia S.
Classificação do local: 4 Mid-City, Los Angeles, CA
I love this restaurant chain. I usually always have a good experience at which ever location I go. This cheesecake is a nice spot. You can sit and order or get your food to go and in good time. If it’s during their rush, they’ll give You a buzzer. But you can easily waste 15−30mins walking around the Grove or Barnes n Nobles next door!!! The seating is upstairs, and you can also done in their outside seating area and get a sweet view of the Fountain. Staff: pleasant, can be scant so you might need to get their attention Alcohol: pricey and not that strong but a large menu! Food: good. I’ve never had any issues with my food at this location. Favs: Chicken Corn Tortillas, and their pastas !! Yum! Overall a good dining experience.
Roland L.
Classificação do local: 4 West Hollywood, CA
Cheesecake Cheesecake Cheesecake, enough said Being located at the Grove its nice. its close with lots of things to do but it sucks at the Grove because its always always super crowded. That aside the staff always has a smile and give you a buzzer so when your table is ready you can come. its has a good distance so that you can at least can shop some. Its hard to explain what to get here, if you never been then you need to come. The menu is a size of a large book. lots of things and they do brunch too with a different menu. Great drink menu lots of fruity drinks Free bread and butter two kinds :) I love the skinny menu and come here for lunch all the time. I get the grilled chicken with pasta I always get the food the way i requested. Now for dessert. The cheesecake is good. Lots of different flavors and they always have a seasonal flavor. My fav is the red velvet cheesecake and the second is key lime. I plan to come back and they do take out too.
Alina B.
Classificação do local: 5 San Francisco, CA
Fantastic place and always impeccable service. We love coming here once a month for some seasonal events, as the area is so beautifully decorated. Highly recommended!
Markeithe W.
Classificação do local: 3 Los Angeles, CA
Complete Trash Service is Very inconsistent Staff believe in Self pride and fashion rather than complimentary Reality waiter service, Cheesecake Factory near the LA Beach Area’s are much better! The experience at the Grove was just petty, Free food for horrible service. But when you go out to enjoy A Nice meal with immediate family, you’d expect Superb Dinning. And A Priceless Affair! Not half stepping waiters and free handouts. Awful Inconsistent Service the least favorite Cheesecake Factory of them all in Los Angeles Area. The only plus is Farmer’s market and Grove convenience.
Charles M.
Classificação do local: 1 Los Angeles, CA
Worst place ever. They took 2 hour to get a table. Manager was a asshole. The food was bad. Don’t go there. Duck them being real
Christine K.
Classificação do local: 1 Los Angeles, CA
So disappointed, I ordered Bang Bang chicken & shrimp, but I got something different or somebody’s leftovers? If you ordered togo, plz check before you leave to make sure… :/
Javier F.
Classificação do local: 4 South Gate, CA
First time coming here with my wife. Overall good food. Started off with some wine. Next we had the egg roll sampler, then I had the Cajun pasta. Place was pretty busy so it was a pretty good wait time but the service was friendly and food was pretty good
Jackie K.
Classificação do local: 1 Beverly Hills, CA
We had a terrible experience. We came there on a Tuesday night for my daughters 9th birthday. The waiter held a tray full of drinks, including coffee, virgin daquiries, lemonade, and water, over my daughters head. When she moved in her chair, he spilled the contents of the tray all over my child and into my purse and coat and me. We were soaked. My daughter was crying and sticky. The waiter did not get a manager(the restaurant was so busy that it was hard to get any help). Instead he refused to even assist me with drying my coat and purse, and told me that there was nothing he could do about it. He brought towels and wiped up the floor. My daughter was a wet wreck. She was sticky and her spirits were soured. Despite the fact that my purse was swimming with water with the contents ruined, I attempted to bring up the mood so as to help my daughter forget the unpleasantness. At the end of the meal… no one was around to help. I tried to wave down assistance for 20 minutes… the evening was getting late. I got up to leave with my family when finally a check was brought to me. They not only charged me for everything, there were even additional drinks added to the list that were not ordered. I was in a hurry to leave, and I didn’t want to get my daughter upset by arguing, so I quickly paid the check and even added the standard gratuity. When I called the next day regarding what happened so that my dry cleaning would be covered, they kept me on hold for 15 minutes before some manager named Cindy said«that’s not what my waiter told me» and that«no one heard a child cry» and that«you could have called a manager» Avoid this place. The staff are only superficially nice, but deep down they hate their customers Who would pour a tray of drinks on people and then not pick up their dry cleaning bills. They don’t have enough service — make you wait before you get in and also make you wait as you sit for service. Avoid this place like the plague.
Sarah N.
Classificação do local: 1 Los Angeles, CA
Went in for an evening meal around 6pm, no reservation, got seated quickly… But then waited 25 mins for no one to acknowledge us, not even to take a drink order! Not a great first experience!
Cheri F.
Classificação do local: 5 San Diego, CA
Beautiful Décor, Lengthy Menu, Great Food & Amazing Dessert. But what truly set it off as a 5-star PERFECT Review for our ‘party of 9′ table of ravenous girls… was our fantastic server«Big Mike.» He did all that he could do to make it a memorable night for us girls! From finding us a table for 9(without the hour wait), to keeping us off his back by quickly responding with our drink order, to making sure there was bread & butter(and plenty of it), Mike did it all. Thank you Mike from your newest admirers!(I hope the management knows what a winner they have in you!!) PS — the Chicken Madeira is ‘da Bomb! Be sure to order it!
Nathan L.
Classificação do local: 1 Beverly Hills, CA
I didn’t like this place. Gave me americano burger when I ordered macaroni burger. Bronze trash.
Jieun J.
Classificação do local: 2 Koreatown, Los Angeles, CA
IMO this place is so overrated and expensive. I came here a couple of times but the only thing that actually made me happy was the avocado egg rolls. Last night, I craved this place for some reason so we went. Spicy Chicken Chipotle Pasta– gross. I personally don’t like«asian styled» pasta so the asiany flavor with the spice didn’t hit it for me. The sauce is just too sweet and non-appetizing for me. I should’ve gotten the Da Vinci. Fried Shrimp Platter– you can get this at Santa Monica or whatever beach for a cheaper price. This was like $ 20 for a couple of shrimps with fries. Salmon Plate w/mashed potato– This was alright, nothing special about it. Alfredo– Too creamy, thick, and overwhelming. Stuffed Mushrooms– They give like 4 mushrooms for $ 6 lol… LOLAHAH HAHA HAHAHAAHAHAHAH when the bill came out my card and I probably cried a few tears. RIP.
Jen H.
Classificação do local: 4 Hacienda Heights, CA
Decided to come here since my boyfriend and I were hungry when we got to The Grove and it was the first restaurant we saw. Entered, and there were quite a few people waiting in the lobby. Put down our name and was told to return in 40 minutes to get a buzzer. This was fine since we wanted to explore The Grove in all its Christmas-ey glory! Returned after 40 minutes, received our buzzer, and was told it was going to be another 20 minutes or so. We decided to wait outside since it was crowded in the lobby. After about a minute, the remote started going off and I assumed they were just starting it up. We go inside anyways and are told to go upstairs! Score :) We wait just a few more minutes upstairs and then get seated! Our waiter, Jimmy, was great and took good care of us. He had excellent customer service skills and checked on us just enough times. I ordered the garlic noodles with no meat. It was nice and simple. just the way I like it. Don’t forget to soak the noodles in the sauce every now and then for some more flavor. Had a few bites of the Hibachi steak, which was cooked just right. I also ordered the white sangria. It was light and refreshing. Good food, good service!
Joy A.
Classificação do local: 3 Los Angeles, CA
I am going to assume that if you are reading this review, it’s because you are walking around the Grove and you are wondering where you can have a sit down lunch or dinner and get some drinks and you are not entirely sure about the other restaurants so you are thinking a chain is a safe bet. And that is what it is. This is a safe bet. Same family restaurant with a huge menu and their trademark cheesecake. Except this location is loud… and it’s dark… and did I mention it is loud, like a music videos? Lots of 20-somethings on dates before a movie, or hip families where the noise drowns out their kids. I only come here to get loud and eat lots of bar food type appetizers.
Gigi D.
Classificação do local: 4 Los Angeles, CA
It had been a long time since I ate at a Cheesecake Factory… All I remember is the large and in charge portion sizes that even filled MEUP… So when it was suggested we hit up Cheesecake Factory for lunch, I agreed, with subtle excitement because I wanted to see what the latest was at the chain restaurant. Well, bring your reading glasses because when you’re seated, an ANTHOLOGY is given to you… Full of delicious sounding fare and photos. Luckily for me, I was very much drawn to the«Skinnylicious» menu, thus I only had to read two pages of menu items… That being said, I still struggled to pick what I wanted… The chicken lettuce tacos or the large salad with salmon… I went with the latter because when do I ever crave chicken over salmon? My dining companion got some chicken dish, the first menu item on page 11, without the mushroom sauce… But for starters, he got a slice of STRAWBERRYCHEESECAKE. Clearly he’s living the YOLOLIFE. Ha! Everything was up to par however, of course, some of the toppings I wanted included on my salad were taken off(Womp) and the piece of salmon wasn’t as big as I was hoping… But oh well, maybe I should start training my stomach to eat smaller portions??? Ahhhhh ha ha ha ha ha ha ha ha ha ha ha!!! When all was said and eaten, we left the Cheesecake Factory bellies full(and a doggy bag for HIM… Pussy) and I do recall myself saying, «we can totally add The Cheesecake Factory» to the list of places we go again… After all, I still have to try those chicken tacos!
Ralph H.
Classificação do local: 3 Los Angeles, CA
So, I hadn’t visited this place in years, I was reminded why. Now its not necessarily the food is bad or even the service. For me, the wait time, the level of service and food is just not up to par with what you pay for. I came here because my sister wanted to come here for her birthday, and the birthday girl gets what the birthday girl wants. First, Wait time is ridiculous, we waited roughly an hour for a table of 4. Then when we were helped we still waited another 15 minutes for them to clean the table and walk us over. The food here is good, not my personal choice because it is on the heavy side for sure. I guess the cheesecakes are to «die» for apparently but I don’t have a sweet tooth myself. Everything came out fairly quick I will say which is good. The staff were helpful and very nice for sure. We asked questions and they were able to answer them confidently. I would recommend this place to anyone but only if they are not hungry yet and are willing to wait for a long time for a table. This particular location happens to get extra busy so come with plenty of time. The great thing is that there are shops you can go and spend some time while you wait. So that part is definitely a plus. Parking is not cheap but they do validate, just don’t forget to do it. Personally I wont be back to this place unless someone absolutely must eat here.
Chhaya N.
Classificação do local: 3 Los Angeles, CA
I love Cheesecake Factory however today was unbelievably overcrowded and no one was managing lines or making it easy to even enter the restaurant. The line for one person was 35 – 40 mins. The hostesses at front were trying to help too many people so no one person had their attention which made service even slower. They suggested I go upstairs and try for bar seating but because of the unmanaged crowds people were crowding everyone in the bar area and fighting for seats. When a seat finally opened up I had to compromise with a couple by agreeing to split a table we had both spotted at the same time but we weren’t allowed to sit there because although in the bar area, it isn’t considered the bar. I left. I don’t need a seat that bad, with that much stress, and management doing nothing to help. It is a shame because I was really looking forward to lunch.
Fahad A.
Classificação do local: 4 Tempe, AZ
First time in Cheesecake Factory. Great experience and all. Ordered«ultimate«a velvet cheesecake, gosh it was amazing and a little too sweet for my taste plus that thing was huge. Staff is great, though it would be confusing for first timers with the greeting/seating arrangement . Location is great, its the grove after all. Bathroom isn’t capable of handling their costumer capacity . Overall good
Edwin R.
Classificação do local: 4 San Mateo, CA
One good thing for sure you can always guarantee dining at The Cheesecake Factory for the most part, you will always get good service and a good meal. Everyone of course raves about their breads, and so we ordered more and more of it. Why not, it was complimentary. LOL: p While I’d tell you what to order here, but I’m sure at one point in your life or another, you’ve been to The Cheesecake Factory, but I believe most of everything on their menu are good. I prefer their seafood when I’m here. If you do decide to order desserts, may I suggest ordering their Cheesecake Banana? It is really darn good! And after your meal, don’t forget to walk it off around The Grove, burn a few calories after dinner, or maybe even stop by for a nice outdoor café at the EBar-Nordstrom. Until then, Cheers! ~ :p
Armand V.
Classificação do local: 2 Mende, Lozère
Très bruillant(noizy), et un personnel peu accueillant à l’entrée. Nous nous y sommes rendu pour manger des cheescake de qualité, et nous en sommes ressortis écoeurés ! Les cheescakes sont trop gras et sucrés pour le goût français, aucun d’entre nous n’a fini sa part qui était en plus agrémentée d’une trop grande quantité de chantilly.
Je né retournerais donc pas dans cette établissement En attendant je vous invite quand même à vous faire votre propre avis Pour info nous en avons eu pour 60 $ pour 5 par de cheescake, 2 ice tea, 2 chocolat et un thé.
Stéphanie L.
Classificação do local: 4 Bordeaux
Le Cheesecake Factory de The Grove est assez haut de gamme, et surtout immense mais très couru. Pensez à arriver en avance et à réserver votre table, allez ensuite vous promener dans les rues du Grove pour patienter. Menu avec plein plein de pages(donc grand choix de plats chauds dont certains très élaborés, ou bien sandwiches et salades), prix un peu élevés sans être dingues. Cheesecakes à la hauteur de l’enseigne, et choix immense. Les végétariens trouveront largement de quoi manger ici :)
Fabricio G.
Classificação do local: 4 Estados Unidos
Excelente lugar para comer, hechar la copa y compartir los grandes postres con la familia, para después caminar por«the grove» y «the farmers market», las pastas y los cortes abundantes para pedir al centro y poder comer de todo un poco
Mft339
Classificação do local: 5 Stuttgart, Baden-Württemberg
Die meisten kennen mit Sicherheit die Restaurant-Kette The Cheesecake Factory da es die Restaurants im ganzen Land gibt. Auf der Karte findet mit Sicherheit jeder was zum essen! Natürlich gibt es auf der Nachtischkarte verschiedene Sorten Käsekuchen; vom klassischen Käsekuchen bis zum Oreo-Cheesecake. Die Bedienungen sind immer sehr nett, ab und zu halt etwas hektisch, da immer sehr viel los ist. Also auf jeden Fall etwas Wartezeit einplanen wenn man zu den Stoßzeiten einen Tisch bekommen möchte. Diese Cheesecake Factory befindet sich mitten in einer der bekanntesten Shopping-Anlagen in L. A, The Grove. Ein Abendessen in diesem Restaurant lässt sich auch super mit einem Einkaufsbummel oder einem Kinobesuch verbinden. Ich kann es nur empfehlen!
Guybrush T.
Classificação do local: 4 Logroño, La Rioja
Perfecto para ir hambriento. Las raciones son enormes aunque su calidad y preparación no es de las mejores te iras con un muy buen sabor de boca después de comer una de sus tartas, sin duda lo mejor del local.
Andreas R.
Classificação do local: 2 Wien, Österreich
Das Leben dauert ohnehin zu lange, warum also nicht an einer Abkürzung arbeiten und die Ausfahrt zum nächsten Herzinfarkt nehmen: die Cheesecake Factory bietet in einem Land, in dem es keine Obergrenze für Fett, Zucker und Kalorien gibt, Essen an, von dem man nicht sicher ist, ob man es überleben wird. Ich habe mich für die gesunde Option entschieden: einen Salat für 10 $(Lunchpreis, normalerweise noch teurer), der aus Speck, Käse, Dressing, Hühnchen und ein bisschen Grünzeug bestand. Ein Blick in die Speisekarte verrät: der leichte Snack hat 1600 Kalorien. Die namensgebenden Cheesecakes dürfen von Europäern ausschließlich als eigene Mahlzeit, niemals als Nachspeise bestellt werden und ich empfehle zur Vorbereitung eine Woche lang jeden Tag zwei Liter Cola zu leeren, um den Körper auf den bevorstehenden Zuckerschock vorzubereiten.