Showtime Clothing

I don’t usually take the time to contact companies concerning their
products, but after my recent situation with Showtime, I felt strongly enough to say something.
I purchased the Stillwater and the Cobb shirt sleeve button ups in mid July
to have some new shirts for my vacation. Both great looking shirts and fit
amazing.
Both sold for $ 20 more than the actual brand’s website does, mind you.
Unfortunately after wearing the Stillwater once, it ripped. I was at dinner
with friends and family on vacation and was told that I have a huge rip in
the back of the shirt. How embarrassing. Out to dinner, rip in shirt and
nothing I could do about it.
I came back from vacation and stopped at the store where I purchased the
shirts. They said this never happens and replaced the shirt no questions
asked. Awesome right?
I then wore the shirt again yesterday for the first time since receiving
the replacement. Out for a typical day among friends having lunch. Upon
walking home, my friend notes to me that I have a rip in the back of my
shirt. Again! Embarrassed and nothing I could do.
That same day, with the shirt on my back, I went to Showtime Clothing. They agreed that the shirt fit me fine. They also tried to prove that it was me and that I had washed the shirt. They were trying to find any possible reason to not help me out. Finally they saw that the shirt had never been washed and was in perfect condition, they «believed» me. Showtime did not have my size in store and only offered a credit for the shirt. Well, I had to find a shirt to leave with since my current one had a hole in it.
I ended up finding another shirt and it came out to be $ 20 more.
I was made to pay this! Even after having the same shirt rip twice on me!
You’d think that after selling me a shirt that ripped twice on me, they would credit that $ 20. NOPE. I’m not cheap, it’s matter of Customer Service.
Needless to say, I’m not happy with Showtime Clothing.
I will not be purchasing from them again. You have lost a customer