PVM Concrete Pavers & Masonry

I have a house in Burbank and share a driveway with my neighbor. The driveway was SUPER narrow, with a house on one side and a huge awkward, broken sidewalk, curb and flower bed on the other. To avoid hitting my neighbor’s house, everyone would jump the curb and drive in the flower bed. The whole thing needed to be torn out and re-​designed for easier driveway access for everyone.
I decided that pavers would be the best option for me. I met with Dale and we discussed the project and what I wanted to have done. I met with some other contractors as well, but their estimates were several thousands over Dale’s quote. So I chose PVM not only because of their prices, but because I could tell that Dale really truly cared about doing the best job, and making sure I would be happy with the results. And trust me, I don’t give that compliment out lightly.
I will be the first person to tell you that I’m SUPER picky. Seriously, I’m unbelievably hard to please. Albeit impossible at times. I’m a designer, and I get really frustrated when things aren’t designed correctly and start getting angry when they are not fitting into my desired design plan. «I want what I want, because I want it that way.» is something I have actually said to people. Makes dealing with contractors a very frustrating experience, for me, and probably for them too.
So how did it turn out? They did a FANTASTIC JOB! Dale and his crew were so easy to work with. They never gave me any push back when I said I didn’t like the way something was turning out, and made any changes I requested. Even if it meant undoing something they had already done. In fact, they were doing such a good job with the driveway, I went ahead and had them add some pavers to the back section of my patio midway through the job, which involved taking out a chainlink fence.
They went above and beyond what we originally talked about, and did an amazing amount of work in just a few days. I swear they have added 10k of value to my house. My neighbor even came over to me and mentioned what a good job they were doing, and so did my yard maintenance guy. He actually asked for their card to see about doing some work at his house.
The job was not without it’s hiccups. For some strange reason there is no electrical outlets on the exterior of my house, so they had to run an extension cord through my kitchen window for the jack hammer. A fence post broke loose when they were jack hammering out the old cement right next to it. It wasn’t totally their fault though, it was not well done to begin with. But they were true gentleman about it and made sure everything was fixed in the end. They even came in and cleaned up the sand that had seeped in under the front door.
They are good guys, and really do care about doing a great job for you, which can be rare. If you’re thinking about getting any paver work done, seriously consider them.

I had an interesting experience. It started off great. They did nice concrete work. The price was reasonable. They were timely and completed the work to our liking. We then rehired them to put in artificial turf in our backyard and front yard. The contractor seemed knowledgeable. Showed me pictures of «work they had completed.» We paid them $ 9 a sqft which was a competitive price. The turf was put in on a base that was clearly not compacted or put down properly. The turf was wrinkly, bubbly, had raised areas from large rocks, lifted all along the edges and had VERY noticeable seams. It was a mess. We expressed concern. The contractor stated he would fix it by adding more sand, and would get a «seamer» to fix the seams. The sand took 3 months to be installed and only after weekly phone calls, texts and emails. The sand did not fix our concerns. The «seamer» did not come back to complete the seam job as the contractor did not agree to pay him. To say we were frustrated would be an understatement. The lack of communication was ludicrous. The contractor, Fred stated he no longer was in the concrete, paver or turf business. His guys then told me that they were booked with work for the next two months through him. Shady to say the least. Very disappointed. This company has two different Unilocal accounts. That’s gotta say something about their ethics.

Had a horrible experience with these people. To date I have not received a release of mechanical lean their supplier put on my house for an amount so small it is laughable (the took the money from me but did not pay their supplier causing the supplier to put a lean on my house). The amount of time it took to chase them down and to settle for the damage that was caused to my sprinkler system by their poor workmanship that my gardner had to fix (water coming from underneath the concrete) was pathetic. They are someone I will NEVER EVER use or recommend.

I contracted with PVM to install 2000 sq ft of pavers and 1500 sq ft of artificial turf at the women’s club in Placentia. They did an absolutely fabulous job! We were under time limits and they finished under the time! Everything looks wonderful and if I had a question or concern Shaun was available to answer questions. Their crew was friendly, knowledgable and neat. Everything was clean and looked great for the wedding taking place on the weekend! I would definatly hire PVM for any paver work I have in the future! So nice to know there is a local contractor I can count on! Thanks PVM!

Shaun was great to work with from start to finish. PVM Pavers replaced my entire driveway and its looks great. There was a small section that I asked Shaun to look at after the job was complete and he replaced an entire section to make sure the job was done correctly. I appreciate good service-​do not get it as often as I wish. I recommend the company. They are fast efficient and thorough.

Shaun came out to give me an estimate for my driveway, he was very friendly, informative and gave me a good price. I was so happy with my drive way and the price that I asked for a walk way from the side of the house to the driveway so I can roll out my trashcans. I was so impressed with how everything came out and how fast it was done. Not only did I recommend them to the rest of the family I’m also going to have them do my back yard. I can’t wait to have a patio area!

I found PVM on the yellow pages and the operator who took the call was very professional and sounded like a big company. Made an appt for Dale to come out on a Saturday at 4PM to look into redoing my garage and driveway. At 3PM, Dale called to cancel the appointment because he could not make it.
Oh well, my time was wasted waiting for an afternoon appt and obviously, I am glad I found that they are not reliable. I definitely would not even bother to reschedule or use them.

I called and even took pictures of the area needed. Never got back.

I worked with Fred at PVM Concrete and had a great experience! He was on time for all appointments and scheduled times, he was very responsive with any calls and/​or messages and he got the work done in the agreed upon time frame. We did a small patio extension, which most concrete companies quoted higher and said it would be a low priority since it was ‘so much smaller than other projects’. PVM treated our project like it was just as important as their very large, high end, projects and changed the exact amount they quoted! 6 mos later, we love our patio and the work the they did! The quality of work was very high and their knowledge and customer service was fantastic!

pvm was hired my me to do my drive way, 100 percent colored concrete, a $ 6,000.00 job. results, 1 year in a half later, drive way look horrible, lots of spots, superficial cracks, never cured completely, when i contacted them several times during the year, they stated it just takes time to dry. i said it has been over a year. really? who are you kidding! also when i asked them to clean the cement in which they spotted over my brand new windows, the person they sent said oh, we don’t clean windows. i said but your company put the cement on my brand new windows. to this day nobody has come to clean my windows from all the specks of cement that was placed on them. incredible! all i can say is i will never recommend this company to anybody even though they are on «angie s’s list» they are the worst company for this type of work. very sad since in this day and age with the way the economy is that there are such bad companies out there. this by far should be out of business!

I am not sure why Grace had issues with PVM Pavers, but they did a great job putting in a 71′ block wall for me this past week. Dale and his crew were outstanding. The wall looks great and the workmanship was superb. I would recommend them to anyone. Make sure you ask for Dale (310) 345‑8197. Their web site has some great pictures of the work they have done.
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Update 9÷24÷2013
I have down-​graded them from a 5 to a 3 because:
Contractors in LA, for the most part are really bad when it comes to appointments and showing up. PVM is the same. Last year they came out and gave me an estimate and did a great job,. This year they dissed me in replying to my online request and emails. They get a 3. Sorry I cannot be as generous as some folks.
Update 7÷5÷2015
I have up-​graded them from a 3 to 4 because: the owner was nice enough to reply and gave some good customer service. I like that in a contractor

PVM Concrete Contractor did not show up on our estimate appointments TWICE. So you can imagine how responsible this Concrete Contractor is. I wouldn’t want to do any business with them ever.
I need a new patio, so I called them and made an appointment for an estimate. But time passed by, nobody showed up, so I called the company and left them a message. Later on, the person who does estimates called back and apologized for the missed appointment. He told me that they have a new dispatch system and somehow my appointment got messed up. He wanted to reschedule so we set up time the next day.
Unfortunately, IT’S A NO SHOW AGAIN!!! This time I wonder what can be the reason. He can’t remember an appointment that he scheduled less than 24 hours ago? I never heard from them afterwards.
On the brighter side, find out a contractor is not response before I give them the job is much better than find that out in the middle of the project.