Philippine Airlines

I just arrived to LAX from Manila on December ²¹⁄₁₅ with Philipones airline. That aircraft was so dirty and old. Bathrooms were dirty gross, and food very bad. They also brook the luck to my suitcase at Manila airport and a few items are missing. Worth airline ever traveled with.

Plane over fueled… taking off an hour later. not a happy camper! Plus no TVs on the back seats for an international flight! Not to mention, there are also weight restrictions on carry on luggage, so make sure you travel light!

As a Filipino, I need to support our Nation’s flag carrier. As a consumer, I must encourage that our Nation’s Carrier improve on their service. Their website was offering fares which was geared at the population of the Philippines, not the US. When we fly to the Philippines, it’s usually Philippine Airlines. Why not? It’s non-​stop direct and you arrive in Manila early in the morning. But why is it if we wanted to purchase domestic tickets, it doesn’t offer it in US Dollars, rather than Filipino pesos. I tried to purchase domestic tickets for Ilo ilo to Manila and back to Iloilo but when trying to pay with my credit card it was declined. I then called the 800 number posted on their website (which did say it was for LA based callers), and I was directed to a sales agent in Manila. Was it because it was a weekend? After 20 minutes of giving names and info on the passengers I was later told my credit card was declined. I called my bank and I was informed that it was a foreign transaction therefore they didn’t approve it. If I had called my credit card company before calling PAL I would have been able to remove the block. But why do I have to do that? So I went to the PAL ticketing office in LA, by LAX and they explained to me that if I wanted to purchase domestic tickets, I should have a contact in Philippines to buy it for me. Otherwise I had to come to the LA office. Come on man, it’s 2014, almost 2015. They need to upgrade their website to make it friendlier for both US and Filipino citizens alike. Other foreign carriers such as Cathay, Eva and Korean automatically a choice if you are in the US or their country so the appropriate sites and apps will be offered to you. I am optimistic that PAL would fix this. They are improving in so many ways, but we should show our improvement NOW. As Asia’s first airlines… yes PAL is the first Asian Airline, we need to be more competitive and go back to the top of Asian airlines!

The service is not the best and it always gets delayed in LAX unlike it’s San Francisco port because it’s always on time.
One thing for sure they have the best pilots flying the planes and they have t.v.‘s behind every seat so it helps cut the boredom from long distance flights but my iPod always comes in handy whenever I travel.
Happy Travels!
=)