Paul’s Transmissions

Honest, fair, and very accomodationg. A nice place to do business.

Very nice, thorough, direct. I would trust them.
They researched used trans as well as quoted repair costs.
Good people.

High quality repair work. I had a transmission issue with manual 97 jeep Cherokee. These guys fixed it and it’s never run better 3 months after the problem was fixed. If you want your car fixed right the first time around, start here.

I NEVER write reviews, but this is an exception. I have a ’04 VW GTI that has been slipping gears lately. I took it into Paul’s expecting the usual BS and run-​around which would inevitably result in a huge repair bill. I was met by a friendly service guy named Mike who politically listened to my tale of woe and immediate shared his suspicion that the slippage was NOT a transmission problem at all, but actually a problem with a «brake switch.» Mike then hooked up his trustie tester thingy which verified that his original suspicion was in fact correct. Mike then gave me the name of a repair service close to my home to have the minor electrical work done. When I offered to pay Mike for his time and effort, Mike refused and said no problem — have a nice day. What a guy! I was prepared to paid hundreds of dollars to have my car repaired. In the end it cost less than a hundred! You just don’t see or experience car reparable auto repair businesses like this, especially in the Los Angeles area. These guys are great!

Let me start off by saying these guys are awesome! They know how to run a business. Friendly, honestly, knowledgable, and component.
I brought my truck in with a «clunking noise»
Between my myself and 2 other shops the Problem would not go away and every shop reported different problems, some were costly.
Paul’s figured it out in a hour and only charged me $ 40.
I recommend these guys for all your transmission needs!

This place is the best transmission shop in LA. They are super nice, professional, and knowledgable about all transmission related issues. Honest and reliable. They will do the job right, guaranteed.

Brought my 65′ Thunderbird in a few months back for some transmission issues and was informed I needed a complete rebuild. The diagnosis was accurate as shifting into reverse was pretty much not happening and my second wouldn’t shift into third. I recently bought the car and only the engine was rebuilt so I expected that the transmission would need the same. They did a great job with the build and she shifts perfectly for the cars weight and size. They took good care while working and even was nice enough to find a driver side seat cover to keep my white leather seats clean while working — as I forgot mine. I drive the 65′ daily and know if I have any issues that I am still under their rebuild warranty and they would take the time to answer questions or check up on the performance. Great shop! Highly recommend!

I was referred to Paul’s Transmission by another mechanic who did not handle transmission repair work. I was told to ask for Mike. Immediately upon arrival, Mike & his crew gave me their full attention. They did a full inspection and tightened a few things before determining they didn’t need to do any repair work at the time and sent me on my way. No charge. No hassle. No hard sell on work I didn’t need. What a refreshing experience.

Mike is great! He looked at my car today, and I felt he was very honest. He took his time and told me the issue was much less than I expected. Hopefully I don’t have anymore issues with my car, but if I do I’ll be back here!

When my Honda Civic refused to shift into the top 2 gears, I cringed and readied myself for a repair bill in the thousands. Thankfully, the process was actually much less painful thanks to Paul’s.
First, I was surprised to be welcomed on a walk-​in basis on the same day I called their office. Then, after a thorough, but efficient check-​up, I was surprised again when I was told that (a) it was probably a quick, relatively easy fix and (b) my car would probably be ready the next day.
In the end, the problem was a pressure switch which cost $ 240, including the cost of inspection. The guys at Paul’s could have easily gouged me for a transmission for thousands of dollars, but instead, they honestly found the cheapest, fastest solution. Thank you, Paul’s! Seriously, it is not hyperbole to say that you all restore my faith in humanity.

Too bad you can only give 5 Stars. I’d be happy to give 10!!!
In the 35 years that I have owned and driven cars, trucks, and motorcycles, This is one of the BEST experiences I’ve EVER had.
I brought my truck to Mike, told him that I had a problem that had not been fixed by another mechanic. I explained my experience, he jumped in the truck we took it for a ride. He gave me step by step advice on how to proceed. He fixed my transmission, (that someone else had screwed up) he diagnosed the real problem and got that fixed too.
One of the most competent concise individuals I’ve ever met. NO B.S. Whatsoever! He cuts to the chase and states the truth. Paula, and everyone at the shop are the same. It’s true, they treat you as if they have known you for a long time. GOOD, HONEST, GENUINE PEOPLE, who Also happen to do OUTSTANDING WORK!!!
If you have a transmission problem, TAKE YOUR CAR THERE NOW!!!

Hello all, I just wanted to start by saying it’s not everyday you meet good people, that were brought up understanding the value of how to treat people. That is the case here, Mike and his team took care of me as if they knew me 30 years. Being a Black Man, that is successful in his work, I can truly appreciate the part of the business of just being a person, and understanding people in that space. Thanks Paul’s Transmission.

It takes a very significant experience for me to break my rule of not writing Unilocal reviews, but I was so offended by the treatment I received at Paul’s Transmissions that I had to share it with those doing research for auto mechanics.
When my Mercedes broke down last month, I towed it to Crestview Service Center, where they performed the diagnosis. Crestview determined that it was a transmission problem, and towed it to Paul’s Transmissions for further inspection and repairs. I heard back in a day, and the quote was $ 4000 to replace my entire transmission. That wasn’t unreasonable, since Mercedes repairs are expensive, but I still wanted a second opinion. I called the Mercedes dealership with the problem, and they said rarely does the entire transmission have to be replaced, and recommended that I bring my car into the dealership for another diagnosis.
When I told my repairman at Paul’s that I’ve decided to tow my car to the dealership, he became very rude and hard to deal with. First, he tried to charge me about $ 50 extra for my transmission diagnosis, even though there should be no extra fee after my initial payment to Crestview (which Crestview honored and resolved for me). I then requested that they leave the car out on the streets for me, since I work and am unable to pick it up during their open hours. I’ve never been to Paul’s Transmissions prior, and did not know the neighborhood, so I asked what street my car would be parked on, and the guy refused to tell me anything but «around the shop». I asked if there was a number I could call in case of an emergency and I cannot find my car over the weekend, and he blatantly refused. I called again the day before to confirm that my car has been moved out of the shop, and that the doors are locked, only to receive a very sarcastic and rude response of «No, we left it unlocked and the windows open.» Well excuse me for double-​checking, because it’s not the safest area. When I asked where my keys would be placed, the guy on the phone actually yelled at me, «IT’S UNDER THE SEAT!» and then hung up on me.
At first, I had trusted this service center because of its high ratings but I couldn’t have been more wrong. Turns out, my transmission did not need to be replaced, and its repairs at the Mercedes dealership only cost $ 2000, which is half of what Paul’s quoted me. And they say that dealerships usually rip you off.

Finally got the transmission for my truck serviced here yesterday. It needed routine fluid drain and replacement.
Overall price for the filter cleaning, fluid draining and replacement was a little over $ 100 — fair, but a bit high.
Service from the employees was okay.

My 1998 Toyota Corolla was being really cantankerous about shifting (stick shift: doesn’t want to go into 2^nd or reverse and would sometimes just refuse to shift into anything) and I was dreading having it looked at, fearing a transmission replacement. I got a recommendation for Paul’s from Ed Little and took it in just after they opened.
The mechanic, Mike, seemed genuinely curious and interested in finding out what was wrong with my car. He asked a few questions and took a look under the hood and was able to spot that the problem was low fluid thanks to a leak. He guesstimated it would be in the neighborhood of $ 400 to replace two cylinders and get it working again, but if I could leave the car he could get me a full quote and a fix.
By the time I got home I got a call with the official estimate of $ 470 — the other mechanic I spoke with said it was a significant chunk of work and they had to track down the parts, so wasn’t sure it could be done in one day but probably by the weekend (took it in Thurs morning). Nevertheless I got a call shortly after 4p that same day that my car was ready and running smoothly, and the final bill was exactly the quoted estimate.
I was very happy with the service and the speed of turnaround, but what most impressed me was the attitude and courteousness of the staff. I have been to many shops where I leave with the vague feeling of being taken advantage of, but not here — the straightforward, friendly, and honest approach is surely refreshing. I would recommend this shop highly if you have transmission-​related needs.

This place is a great independent transmission shop… I’d absolutely recommend this place for fluid/​filter service. Make sure if your make/​model has specific fluid requirements, you have to check in ahead to make they have it in stock.
I brought in my Hummer H1 Turbodiesel, I usually do all my own work, since a few shops and dealers see an H1 and assume you are some millionaire and get hit with up charges.
Now mechanics know that there’s nothing really special about the vehicle, it’s a GM heavy duty diesel van drive train on a custom military frame and suspension but as far as drive train is concerned, its a Chevy V8 Diesel van.
I guess this being LA they’ve seen these before, and said no problem. They knew it was a 4L80E transmission, and since I had the filter and fluid in the bed, they were able to work on it right away.
I watched them do the work and they knew the dealer short cut, the dealer book normally calls for 4 hours of labor but it’s nonsense. Most good techs can do the job within an hour.
Theses guys did it within an hour and I was in and out pretty quickly. They knew the trick to support the transfer case with a jack, and pull out the transmission cross member spacer, and slide the pan back and out instead of pulling apart cross members.
Got my new filter and gasket in, topped up and test drive to get my Dexron III to the full level and I was off. No leaks.
I bring my other cars down here when I can… I just wished they were open on Saturdays :)

New to LA and my car’s transmission (computer — transmission communications) was acting up. I found Ed Little here on Unilocal,and described my car’s symptoms to Bob who quickly told me it was a transmission problem and recommended Paul’s Transmissions.
I brought in my very old car and left it with Steve. A few hours later I received a call stating I’m out $ 40, but my car is ready to go.
Steve and Paula, were friendly and most importantly I feel like I can trust them. I will happily take my car to them (if however unhappily I have transmission issues again). On my way out Steve also taught me a trick to reset the «codes» used for the transmission so I could fix similar problems in the future on my own, which I very much appreciated.

These guys are great. The clutch on my Honda Element wouldn’t disengage… so I couldn’t drive it. What’s a girl to do? I read all the fantastic Unilocal reviews for this place and figured, why not?
Just like the others, their estimate was the final price. Actually, it was a few dollars less. My car runs great.
If you ever need transmission or engine work, which I hope you don’t, go to these guys for the best care and service.

Hard to believe that anyone would be raving about a $ 1400 car repair, but I had a terrific experience in every way. Mike (who’s owned the shop for something like 30 years) was patient, courteous, thoroughly professional in every way, and he took the time to show me not only the old dead parts, but to explain to me exactly what went wrong and why — to the point of taking me into the garage and showing me on a transmission that was partially disassembled.
I wouldn’t hesitate to go back there again or to recommend his shop and his work to my best friends. It’s a rare time that I go to an automotive repair service where I don’t feel like somebody’s trying to upsell me, but at Paul’s, they not only did the work they said they were going to do in a timely fashion, but they even threw in a little simple fix to a muffler rattle that they discovered while they had the transmission apart. When’s the last time you heard of a shop — any shop — tossing in a little extra just because they could.
I’m really impressed. And Mike is a genuinely nice guy.

I would rather eat fiberglass than have to do another transmission replacement on my car, but I consider myself lucky to have found Paul’s Transmissions.
When I picked my car up, Mike took at least 30 minutes to show me how my transmission worked, and actually brought out the box of broken parts from my first transmission to show me the specific teeth that had broken off.
Highly recommend Paul’s though. they will get it done on time, and they stand by their work.