AAMCO Transmissions & Total Car Care

I was referred to Paul at this AAMCO by a friend who had some work done by them. I was a little skeptical coming in, since I’ve grown to expect a bit of a raised price at a «chain» store…
To my surprise the gas leaking valve in my car was replaced fairly quickly and very reasonably priced. Paul was really nice and accommodating, not sure what the other reviewers are talking about. Will definitely return!

Can’t thank the team at AAMCO enough. My whole family has been going there for years, not just for our transmission, but for everything. I trust them completely and highly recommend them. Thanks guys!

Came for «free check». Was told that it would take 2 hours. In real I was waiting for 30 minutes then the guy plugged the scanner, took 3-​minutes ride, lifted the car for 2 minutes and told me the codes I’d already known. They did not even check the ATF level! Also he said that the transmission definitely had «some» problems, but to find out exactly they need to do full diagnosis (actually what I came for!) and they can do it next time for 120 $… So don’t believe that you will get real diagnosis for free here. Waste of time.
They were nice that’s why 2 stars instead of 1.

We had issues with the transmission on our 2009 Chrysler Minivan and took it to our regular auto mechanic. He ran a diagnostic test on it and suggested taking it to Aamco or Chrysler. We took it to Aamco and left the care with Paul for a few days to see if the issue would repeat itself. Paul had his team run a few diagnostic tests as well (other tests beyond these are Chrysler Dealer-​only tests) and they determined that it was possibly a faulty sensor but that he couldn’t tell for sure that replacing the sensor would solve the problem — as they didn’t have the capability to run those dealer only tests. Paul explained that he wasn’t in the business of throwing parts at a problem at the owners expense to solve the problem unless he knew for sure it would solve the problem. Instead, he recommended that we take it to the dealership service center where they could run those additional tests to be sure. When we asked the cost, he said there was no charge. I explained that they spent time test driving the minivan and running the diagnostic tests on it, that we would expect to pay at least something. It’s very rare to find a company that goes above the call of duty and then be completely honest with what they found, and even more impressively they did it for free. So we take it to the Chrylser dealership, they have it for a day — charge us for the diagnostic tests as well as to remove the transmission pan to inspect the gears and changed the transmission fluid for a total of $ 350 — problem still not fixed. Instead, they tell us that the transmission is completely gone (even though we drove it there) and we need a new transmission at a cost of $ 5,500. We paid the $ 350 and drove the car back to Paul and his team at Aamco. At this point, the transmission was shifting perfectly. We left it with Paul for a few days to run tests. The issue appeared to have corrected itself — as the diagnostic tests they ran showed that everything was fine again. Again, Paul was open and honest with his findings and surprisingly again there was no charge. Paul is the face of this Aamco and represents his company with utmost professionalism. He would be an MVP on any customer service management team. We have highly recommended this Aamco to friends, family and co-​workers. Can’t say enough great things about Paul and his team.

Arrived at 8:30AM for a «free» check engine light code reading. Told me it would be within the hour. After 45 minutes, I told them I needed to leave. They immediately attached up the code reader under the dashboard, then claimed it wasn’t «communicating» with the vehicle. Total waste of time. Epic fail!

It is indeed my pleasure to acknowledge exceptional customer service when I experience it. Paul, the customer service representative by far exceeded my expectations. Thank you again. I will most certainly return.

There is no need to speak to a customer service manager if you speak «Paul» at AAMCO on La Cienaga. Today I took my car to AAMCO to test transmission. AAMCO advertise they are the best Transmission service specialist. I was told they didn’t have time to test car even though I parked in an empty bay. I was actually told by Paul to leave car with him until the next day and he would test tomorrow afternoon. He then stated Hertz rental car was down the street and It would be convenient to rent car if I needed a car before tomorrow. Or I could take taxi to and from AAMCO until car was tested. This guy is completely incompetent and should use the tester on his logic.
I left that store and went to AAMCO On Century Bl. Jesse was great! Even though his station was filled with cars, Within 5 mins, he put test machine on car, diagnosed problem and cleared error for me. Stay away from AAMCO on LaCienaga!!!

I was having issues with my transmission for the first time and my friend highly suggested this shop. He was right, they are super honest and reliable. Paul was very a professional, straight forward and helpful. Thank you so much for making it a very pleasant experience!

So pleasantly surprised! My check engine light came on days before I had to get a smog test. I called Volkswagon and they were going to charge me $ 180 just to look at it and tell me the problem, if any. Aamco said they would do this for free with no appointment. I also was able to drop my car off for several hours and they even parked it across the street for me since I couldn’t make it by close. The problem was that the hose needed to be tightened. They tightened it for free and the engine light went off. Thank you Aamco for your quick and honest service, I would definitely recommend them!

This place is awesome, very honest guys. They helped me tow my car in and they also did a great job rebuilding my transmission for a great price!!! Allen and Paul did a great job walking me through the process, I got quotes from other places but they had the most competitive price. They also told me the truth and didn’t BS me. All the other shops told me to go with a whole new one vs rebuilding. Thanks guys!!!

Paul works on all of my cars and has for years. Honest, trustworthy, friendly with a great staff.

They do such a great job here. Paul has taken great care of my car for years now. I always know I can rely on him and his team at this Aamco. They used to be on Venice Boulevard. When they changed locations, I followed them to the La Cienega location. I highly recommend bringing your vehicle to them. Paul is honest and trustworthy and always straight forward. I know my car is in great hands!

I end up smiling every time I leave here. I’ve got major mileage on my 9 year old Ford and it’s starting to show. Every time something seems off, I take it here. Paul is incredibly nice and flexible and the whole team is efficient. They even once gave my car a diagnostic for free — I mean, who does that?!

I couldn’t avoid it – I needed to have my son’s Toyota’s transmission re-​built. Knowing that I was facing a more-​than-​expensive kick-​in-​my-​ass, I got many quotes for the job. As this particular Aamco location offered the fairest price for each step of this surgery and had many terrific Unilocal reviews, I gave the job to them.
And I’m very glad that I did. Owner/​operator Paul made my automotive nightmare as painless as possible and his shop did a wonderful job. In return, I highly recommend this Aamco outlet to one and all. Know that you’ll be treated with respect and fairness; know that your car will be repaired in a fairly-​priced and quality manner.

Thank you to Paul for checking my «check engine» code free of charge! Will take a few hours and would recommend calling ahead of time to make an appointment

I got a coupon in the mail for oil change and tire rotation at AAMCO and decided to give them a try. I had been going to one of those other «lube» places and found the upsale to be annoying. I’d had work done at this AAMCO before so this review is a combo of three experiences.
The first time it was for a transmission problem. I took the car in and met Paul and after describing to him the problem, he told me that I should take it to the dealer. He explained what the likely problem was and that the only way to know for sure was to open it up and that it was something the dealer was better suited to repair. He also warned me that the dealer would probably try to tell me I needed a new transmission but that wasn’t the case. I took it to the dealer and yes, they told me I needed a new transmission. I had an extended warranty and they sent their inspector to the shop that did his own inspection and he agreed with Paul. Because of Paul’s honesty when I had a radiator problem I went back and had him replace it. It was ready when he said it would be ready and I’ve had no problems since.
I called Paul for the oil change and they weren’t busy so he could take me right away. When I went in e I told him I also needed to get smog check. He noticed I had my gym bag in the back seat. I told him I was going to go to the nearby LA Fitness after the oil change. He told to go to the gym, leave the car and after he changed the oil he’d take it next door to have it smogged. That’s what I call service. Either Paul is the most honest auto repair shop manager around or he should be selling used cars. I think it’s the former. I’ve been to this AAMCO 3 times and will go again when the need arises.

My friend Caroline told me go call Paul at AAMCO after another mechanic told me that my car was toast, and I honestly told her months after that that was the best gift she ever gave me.
I have never found a car service that is more helpful and considerate. I have a 16 year old Camry that complains about everything, and whenever it just begins to do anything weird, I take it to Paul. He’s the best, he always remembers my name, no matter what he always has me out of there really fast, AND he is really considerate of my budget; he just says «You’re my costumer, and I take care of you.» He also understands that I know nothing about cars, and he is really patient in explaining to me what went wrong.
Seriously, if you have any car trouble, go to this place. I guarantee you you will not regret it.

Thank you to everyone who had left review comments for this vendor. I was able to pair my car up with Paul who is very friendly and detailed-​oriented. He made me an estimated list of repairs that needed to be done with a time estimation on how soon I should complete these repairs. I am definitely going back to Paul and no one else with my car issues, unless he recommends it. If you need any automobile help, go chat with Paul and he will take care of you.

I have taken my car there for about 2 years. Paul is very helpful and fair. Always a pleasure when I take my car in. They honor coupons and give you a realistic timeline and price estimate. I highly recommend this specific Aamco location!

Check engine light showed up, took my vehicle to my local AAMCO on Venice Blvd for the advertised ‘FREE CHECK-​ENGINE LIGHT’ diagnosis. The manager, Paul, called back an hour later saying that there was something wrong with the exhaust system, and it would cost another $ 90 to do a proper, and more specific diagnosis.
I said I would be back to pick up my car, and that no further diagnostic should be performed. I asked him specifically what code was pulled and he refused to tell me, put my keys on the counter and sent me on my way.
I get it dude, but it was a mutual waste of time. If my car really needs work, you’re my dude, but if it’s running, and I can get it home with some info on what might need to happen, I’ll be more comfortable after I do some research on the matter.
In any case, the experience left a bad taste in my mouth on the place.
Here’s a bit of irony for you, my transmission went a few months after, and I ended up having the work done by an independent shop on the west side called… Paul’s Transmissions!